CREATIONS BY TAYLOR

This is my third time working with Creations by Taylor and I am sure it won't be my last.  I am very happy with the truly professional service I received, on a Saturday, with delivery and custom installation. 
First they did some zippered chair seat cushions for me that I love.  Finally those hard kitchen chairs are comfortable.  Then they did a small side chair in a precisely symmetric fabric that looks as good underneath as it does on top of the seat.  Then I had five custom-upholstered wall panels made with a plywood back, and the carpenter worked with the upholsterers to get the sizing just right for the custom trim work that frames the panels.  There was a little miscommunication at the shop between master and apprentice and the batting/padding didn't wrap all the way around behind the panel (fabric did, but not the batting).  It meant they were just a little too narrow to fit the opening.  You don't know how good a business is until there's a problem, and I found out these folks are very good.  Barry, the owner, came out on a Saturday to inspect the problem and understood right away what had gone wrong (the panels were too lose and wouldn't fit in the custom moldings made for them).  He took the panels with him and ten days later they were repaired.  He brought them to my home, with his helpful wife on a Saturday after shop hours when they were headed to a social event.  There were still a couple of fit issues but frankly, they were very hard to see and only a perfectionist would have noticed.  Barry is that perfectionist.  He took the panel in question down the two flights of stairs to his van, unstapled it, added more material in the right place and put it all back together carefully, even though he was on a personal deadline.  It looked exactly right when it was installed again.  The panels themselves have the floral patterned fabric all in the same place as you look across the five of them together.  Everything is precise and where it should be, despite the fabric being a large-scale radially asymmetric print.  This is an excellent group of professionals and you can trust them with your most particular project and expensive fabric.  I am impressed that Barry and staff clearly care so much about doing the job right. 

Creations by Taylor has never returned my call - I spoke with Kim on Thursday 9/26 and she advised she would contact me on Monday 9/30 and I have never received a return call.

Came out to the boat on my lift and reviewed project. Gave very reasonable price to replace worn
out cover to bow section of boat. Did great job, returned and custom fitted it to boat. Finished product is better than original
as he was able to sew in a rubber rain gurad strip to deter water intrusion where it snap below the windshield. Couldn't be more pleased. These folks are plenty busy because they do quality work. You have to be patient and not expect
rush turn around. Quality takes time but they are worth it.