Bay Breeze Heating and Cooling Inc

They have been servicing our air conditioning units for the past 10 years or so, and their service has been excellent.

Excellent. Highly recommend Bay Breeze. The salesperson was professional as was the installation crew. They showed up on time and did a wonderful job and cleaned up everything before they left each day. They installed 2 Trane heat pumps and air handlers in my primary home along with 2 Nest Learning Thermostats.

Its top notch. I highly recommend them.

We woke up on Thanksgiving day to find that the downstairs heat pump wasn't working. I called the emergency number and Kevin showed up within an hour. He quickly identified the problem as a bad valve on the propane backup. He didn't have the part, but was able to reprogram the system so that it would work without the backup heat. The problem ultimately turned out to be a compound problem that required a new valve and circuit board, but Bay heating was responsive and diligent at getting the right parts and working the issue until it was fixed and made sure that the parts were covered under warranty. They were very accommodating of my schedule. They were very responsive, professional and courteous. All around excellent!

Bay Breeze was very responsive and sent a technician quickly and on time. He was very professional and efficient. He quickly identified the problem, but needed to order a part and promised to come back and finish the repair as soon as the part was in. The part took a couple of days to get, but he returned the same day that they received the part and installed it. They were easy to get in contact with and kept me well informed of the status. Excellent!

The entire process was excellent. Sales/estimate, scheduling and install was excellent. This is how a company should do business. Well done Bay Breeze !

Worked with Josh on an estimate for a new heat pump and air handler. Their price was on par with other estimates I received, but Josh was very flexible and gave me several options to choose from. I hemmed and hawed for a few months, and eventually contacted Josh again and got an updated quote. I especially liked that they were willing to accommodate my special requests, like having them install a Nest thermostat that I bought separately. Other companies I contacted tried to lock me into buying a different smart thermostat that I didn't want. The install went smoothly, and the system works fine now. The only slight hiccup was that it took the installers a while to figure out how to get the Nest to work, but in the end it was fine, so it didn't bother me. After the install Josh came by to follow up.

The installation went very well. Because of the condition and location of the old unit there was some damage to a ceiling in our home, however the ceiling was already stained from previous problems. Installation went smoothly. They had to bring both the old and new units through our house. They did so with no dumps or scrapes. Both the heating and cooling are working very well.

Fantastic! Bay Breeze Heating and Cooling Inc., was the only company that responded within 24 hours to my emergency. All the other companies I contacted via this site indicated they wouldn't be able to respond for several days, and one of those companies installed my HVAC system a few years ago. Go figure. I was given the usual 4 hour time block for the next day for service. The technician arrived within the first hour and was very professional. He determined the coolant problem right away and was in and out in about an hour and a half. I am very pleased with Bay Breeze Heating and Cooling Inc., in that they actually provided emergency services in a timely manner as advertised. Well done. I will definitely use their services again.

I called a little after 7:30 am and they said that a technician would be able to be at the house about noon. They also made sure that I knew about a coupon on Angie's List. Justin arrived right when he said he would and was professional and courteous. He was able to quickly diagnosis and repair the problem and check out the entire A/C unit to ensure that there were no other issues. Prompt, efficient and got the job done. Excellent.