MTB Pest Control

I called on a Saturday night, not expecting a reply until Monday. I received a text within minutes, we discussed the price, and we scheduled an appointment for the next day - a Sunday. Milton gave me a window of time for his arrival, then texted me 30 minutes before his actual arrival. He explained the work to be performed before and as he performed it. The number of ants decreased dramatically the first day and then disappeared within days.

When I saw evidence of critter activity, my first call was to a company I’d used to traps raccoons and birds in the last. They came out, identified the “critters” (rats!), set a few traps and left. The rat activity increased and none of the haphazardly places traps caught anything. Frustrated and disappointed, I asked a few friends and a property management company who they recommend and surprisingly they all said MTB Pest Control. I contacted MTB and left a voicemail message describing the issue. I received a prompt response via text message and was able to further explain the issue and set up an appointment for two days later. The day of the appointment, Mr. Brown of MTB arrived promptly (early, actually), showed respect for my home by wearing show covers immediately, and got down to business. He did a thorough inspection, plugged up holes that weren’t current entry point, but had the potential to be, and put down more traps than even the stealthiest of rats could not avoid. He was friendly, patient, professional, and knowledgeable. Every aspect of it was a far better experience than what I received from the “highly reputable” company I initially called. Based on this experience I will definitely be using them again should the need arise.

Great. They were available the next day, were prompt, and did a great job.

Great. Thorough and long lasting cricket extermination.

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I would use them again.

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He's a nice fella. He showed up on time. He wandered around. We put on some Jazz and had a good time throughout the afternoon. You don't always get what you pay for but if you don't pay for it, you're not going to get it. He's very nice. We don't have any more mice so we don't need to use them.

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Technician was punctual, polite (removed shows without my asking), friendly. Did thorough inspection of the items in question. Will use in the future. Local, family business.

It went well.  Milton scheduled us as soon as we called him and was available the next day.  He also arrived well within his stated arrival time, and waited for us for a little while - we had texted him that an emergency was taking us away from home for about 15 minutes.  He inspected and left traps and explained to us how mice often gain access to our kind of house.  He was extremely helpful and we would definitely use him again.

it was not great, within week bugs were back, now 5 months later has not done quarterly service nor contacted me.

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A true professional!

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My wife and I had been suspecting an insect problem in our bedroom for several weeks because she continued to have insect bite mark on her arms and legs.  We found MTB Pest Control on Angie's List and were able to get on their schedule for the following week.  Milton Brown, Jr came to our home on the appointed day and, after an inspection of the bedroom, confirmed a substantial bedbug infestation located primarily in the box spring under our mattress.  He told us that the infestation had probably resulted from my wife's several day hospital stay the previous month. After we agreed to the quoted charge for the extermination service, Mr. Brown Jr completed day one of a three-day extermination process which covered a three-week period.  Over the next two weeks, Milton Brown Sr. came on each of the appointed days, and completed days two and three of the treatment process.  Thereafter, MTB gave us a 30-day guarantee of full extermination; and within that guarantee period, Mr. Brown Jr returned to our home and confirmed that the bedroom was bedbug free; and he also gave us an additional extermination treatment without charge.   

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Good

Milton arrived on time and treated my roof (my main area of concern), though it was not included in the deal.
He gave me good advice on dealing with things myself as well.

He sprayed around the house and indoors.