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About us
Two Maids & A Mop provides professional house cleaning services to all of Montgomery County. We are fully licensed, bonded, and insured against any worst case scenario. Our unique Pay For Performance Plan provides our Customers with a true sense of assurance that every cleaning will be just as important as the last. Give us a call and find out why we are a maid service worth talking about!
Business highlights
22 years of experience
Services we offer
House & Office Cleaning.
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.729 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 90% | ||
| 3% | ||
| 0% | ||
| 3% | ||
| 3% |
Showing 1-25 of 29 reviews
H C.
Nov 2021
The ladies showed up with all their gear, they went right to work and did a great job. They got the job done much faster than I could have done it on my own and they did it at least as well if not better than I would have. Absolutely I would hire them again.
JOHN G.
Jul 2021
They arrived promptly and immediately got to work. The were very efficient and effective performing an excellent job. My place is cleaner than I've seen it in awhile. They are a 10 out of 10 service. They dusted and cleaned all the surfaces of my furniture as well as closet doors, kitchen cabinets and counters, and bathroom sinks and toilets. All the floor space was mopped or vacuumed. They came with all their own supplies and tools, including new trash bags to put in my trash cans when they emptied them.
Habiba B.
Jul 2021
The two maids were AMAZING. I have gone through 4 companies in the past year, and now I've found the one to stick with. They started at 2:00 pm and did not stop until 7:00 pm, everything was spotless, not just deep clean but COVID-clean. The home is getting old and harder to maintain, and the cleaning was peace of mind. I would definitely recommend them, don't look any further - the pricing is beyond reasonable and quality meets above expectations!
Robin B.
Jun 2021
I recently used the company “Two Maids and a Mop” to clean my small apartment. I’m so glad I made this decision because they were wonderful to work with. To begin, they provide information through email as well as phone so if you prefer email like I do, you are able to review what they send and respond as it fits your schedule. The packet they sent contained all of the information you need, and they were very up front about pricing. They also confirm the time with you which is something I like companies to do. When the two employees showed up, they were friendly and had everything they needed for their time. I also had not had a chance to put my dog in the bedroom yet, and they were extremely nice to her. They were efficient and professional. They had me assess and approve each area after they had cleaned it which I did not expect and was a very nice addition to the service. They packed up their things quickly and left, leaving my apartment looking as nice as when I moved into it almost 2 years ago. Afterwards, there was a price discrepancy which the company immediately rectified, their customer service is responsive and thorough. I absolutely recommend this company!
Marion G.
Oct 2020
I've been using Two Maids & a Mop now for a couple of years. My partner and I are retired and the Maids come in every two weeks and do his share of the housework! They do it faster, better, and without moaning about it! My husband has just come home from a longish hospital stay and I have enough on my plate without cleaning house - they are an absolute blessing. While they generally vacuum, dust, polish, and mop everything in sight, they are also great at doing other things as requested.
Response from Two Maids & A Mop
"Thank you so much for your feedback. It's been such a pleasure working with you. Thank you for your business, Two Maids & A Mop"
Crystal F.
Aug 2020
Amazing! Everything was perfect! We did the deep cleaning and will definitely keep them on board for our ongoing needs. It was so amazing to come home after a long day of work to a spotless house!
Response from Two Maids & A Mop
"We're so happy to hear about your positive experience with Two Maids & A Mop. Thank you so much for your feedback and business. We look forward to working with you again!"
Brec C.
Apr 2020
Two Maids & a Mop is an exceptional cleaning service. My apartment was recently flooded and after all of the water and restoration work was completed I needed a deep cleaning for the entire apartment. The management responded to my request quickly and professionally. They followed up promptly after the cleaning team had finished their work. The cleaning team itself was excellent The team arrived on time as scheduled and did an outstanding job in cleaning up my place. The team was professional, friendly, and extremely thorough. I have now contracted with Two Maids to clean my apartment on a regular two week basis.
Response from Two Maids & A Mop
"Thank you so much for your response. We're so happy to hear about your positive experience with Two Maids & A Mop. It was a pleasure working with you. Thank you for your business, Two Maids & A Mop"
Sherri M.
Nov 2019
Very clean house with professional and prompt cleaners.
Response from Two Maids & A Mop
"Thank you for your business and feedback. It was a pleasure working with you. Best, Two Maids & A Mop"
Heather B.
Aug 2019
The maids were not only on time, they were early. They were very friendly and cleaned our whole house in three hours. I was very pleased with the cleanliness of our home and will definitely use them again in the future.
Response from Two Maids & A Mop
"Great to hear about your pleasant experience. We look forward to working with you again! Thanks, Two Maids & A Mop"
CP H.
Aug 2019
Marnie was very responsive and has been flexible with scheduling and altering the length/scope of cleaning for the past year to meet our needs.
Response from Two Maids & A Mop
"Hi-We understand that life can be hectic and try to help our clients by being flexible with scheduling. Thank you for your continued business. It's been a pleasure working with you. Thank you for the feedback, Two Maids & A Mop"
John R.
Aug 2019
This is our first experience with a cleaning service. I was always reluctant to get one because I heard such horror stories of other cleaners. But, I took the jump and hired 2 Maids. WOW! My life has totally changed. We have them regularily and LOVE them. Reasonable price, reliable service, and excellent service. Could not be happier. They really are the best!
Response from Two Maids & A Mop
"Glad to hear about your terrific experience with Two Maids & A Mop. It's been a pleasure working with you. Thanks for the feedback! Two Maids & A Mop"
Bryan P.
May 2019
I recently moved out of my apartment and into a condo. Two maids and a mop were prompt, quick and did an excellent job. They showed up on time, and were in contact at all times. I will definitely be recommending and using them again.
Response from Two Maids & A Mop
"Hi-We're so happy to hear that the team did an excellent job. Thank you for your business and we look forward to working with you in the future. Best, Two Maids & A Mop"
Anand K.
May 2019
The 2 service professionals were punctual and very professional. They did an excellent job of cleaning and did everything I could expect. I would highly recommend them to anyone.
Response from Two Maids & A Mop
"Thank you so much for the feedback and the recommendation. It was a pleasure working with you. Thank you, Two Maids & A Mop"
Susan E.
Apr 2019
The maids were punctual, professional and did everything that was asked in a timely manner. The house has never been so clean! The price was excellent and I would definitely recommend Two Maids and a Mop to friends and colleagues.
Response from Two Maids & A Mop
"Thank you so much for sharing your experience with Two Maids! We're excited to share your feedback with the team. Thanks again for choosing Two Maids & A Mop."
Dana S.
Feb 2019
Keeping this very short... two maids and a mop came in and didn’t clean during the first scheduled appointment. The owner, per their policy, sent them back out and they did a better job (maybe a C+) but broke blinds and the owner blamed us because we asked for them to be cleaned and in her words the blinds are cheap. The owner doesn’t care about customers who don’t receive quality work from her staff and wasted our time and money.
Response from Two Maids & A Mop
"I will attempt to keep this brief too. I personally handled this matter because I knew where it was headed. My maids spent 2 hours and 20 minutes cleaning this 1 bedroom, 1 bathroom apartment the first time and another 2 hours when I sent them back to reclean. They took plenty of pictures before and after. We did not cause any damage and we did an excellent job. I personally replied to all 16 of the e-mails that I got from this client (some were quite lengthy), because I didn't want them to have the opportunity to say that I ignored them or didn't care about my customers. I stand by this job, my maids and my customer service 100%."
John R.
Jan 2019
We have had our house cleaned before, but never by Two Maids. We couldn't have been more satisfied with the results. So satisfied, in fact, we wound up signing up for a monthly cleaning service. Great prices, excellent management (so responsive), and friendly & hard working cleaning ladies. We will definitely be recommending them to friends. Thank you!
Response from Two Maids & A Mop
"Thank you so much your response. We're delighted to hear about your experience and excited to have you as a regular client. Thanks, Two Maids & a Mop"
CP H.
Aug 2018
Good communication beforehand, though scheduling wasn't able to meet our first preference. Team arrived slightly late but within the window I was given. They did a great job in the house except for the higher shelves, which they went back and dusted after I noticed.
Response from Two Maids & A Mop
"Hi-Thank you for using us and the feedback. We're looking to working with you again. Thanks, Two Maids & A Mop"
Carol S.
Aug 2018
The two ladies who came were prompt, worked diligently the entire time and were more than willing to handle anything reasonable we requested. They were also thorough. Would use this service again.
Response from Two Maids & A Mop
"We're looking forward to sharing this terrific feedback with the team. Thank you for your business and we look forward to working with you again. Thanks, Two Maids"
John T.
Aug 2018
Amazing. It's the first time I've used Two Maids & A Mop and I'm very happy. A last minute late night scheduling, they came in the next day and did a fantastic job. They even did an amazing job cleaning an incredibly filthy kitchen and bathroom. I'm definitely using them again!
Response from Two Maids & A Mop
"So glad to hear that your happy with our services. We look forward to working with you again. Thanks, Two Maids"
Marion G.
May 2018
The ladies were booked for 1:30 pm with a one hour window for arrival in case of delays. They arrived shortly after 1:30 pm and set straight to work. They brought everything they needed and were fast, professional, and through. I'm delighted with my newly cleaned home.
Response from Two Maids & A Mop
"We're so happy to hear that your first cleaning went so well. Thanks for the feedback and we look forward to working with you in the future. Best, Two Maids & A Mop"
Marc B.
Apr 2018
The team arrived on time and completed an extensive cleaning of the entire house. They did a great job and I would hire them again.
Response from Two Maids & A Mop
"Thank you so much for your business. We really appreciate the feedback and will share it with the team. Enjoy the new house!"
Sharon L.
Feb 2018
Really well. The women did a great job cleaning... Floors look amazing!!
Response from Two Maids & A Mop
"Hi [Member Name Removed]-Glad to hear you had a great experience with us. We look forward to working with you again. Best, Two Maids"
Gregory C.
Jan 2018
Overall, very well as usual. The same two maids worked again today and did another fine job. My small apartment faces Wisconsin Ave and gets quite dusty in a short amount of time, so the monthly cleaning is needed just to keep up with it. Ruth and Marnie do a fine job of providing the cleaners and extra work estimates are gladly given in advance. Cleaning the main windows and blinds and cleaning a fair size cabinet are two examples of extra work at a reasonable price; and only need to be done once-a-year. Great people to do business with.
Response from Two Maids & A Mop
"Thanks so much for this great feedback! We appreciate your business. Thanks again, The Two Maids Team"
Michael D.
May 2017
The ladies did an excellent job! Our bathroom is gleaming and the oven looks new!
Keith R.
May 2017
I would not recommend this company to anyone. I had a couple of discussions with a representative of the company before we hired them to discuss what we needed done. Due to some construction work, a layer of dust had settled on all of the furniture and items in our finished basement. I was very clear that we needed a thorough cleaning of two rooms and that everything in those rooms needed to be wiped down and I wanted to make sure that the company would could handle the task, regardless of the cost. It was important to us that the cleaning be done correctly. The representative was clear that she understood and assured me they could handle it and gave me a quote for the work. We had difficulty scheduling and the company changed from sending one cleaner to two on the morning of the service with the amount of time paid for cut in half (which made sense given two people were doing the work). However, what we got was a superficial cleaning with only the obvious areas wiped down. We continually find other items and areas that weren't touched or cleaned. When we reached out with feedback to the company, the owner responded that we should have contacted her earlier. We were clear what we wanted and the company was clear that they could provide this service, but the company didn't do what we hired them to do. I believe the owner's view was that it was our fault that her company didn't do a thorough or decent job and that we should have inspected every item at the time the work was done.
Response from Two Maids & A Mop
"Our policy at Two Maids is to make sure that our clients are happy. We will come back and reclean for free if the client is unhappy in any way. However, in order to fix a problem we need to be aware of a problem. In this instance Mr. [Member Name Removed] didn't let us know there was a problem until six weeks after we cleaned his place. It was never my opinion that it was Mr. [Member Name Removed]'s fault that the cleaning was not done properly. My discussion with him was that if he would have contacted us sooner we could have come back to address the issues that he had. We never like to leave any client unhappy."
Licensing
State Contractor License Requirements
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FAQ
Two Maids & A Mop is currently rated 4.7 overall out of 5.
Two Maids & A Mop accepts the following forms of payment: CreditCard
Yes, Two Maids & A Mop offers free project estimates.
No, Two Maids & A Mop does not offer eco-friendly accreditations.
No, Two Maids & A Mop does not offer a senior discount.
No, Two Maids & A Mop does not offer emergency services.
No, Two Maids & A Mop does not offer warranties.