
Four Seasons Home Improvement Co Inc
About us
Since 1976, Four Seasons Home Improvement has been a trusted residential remodeling contractor serving Maryland, Northern Virginia, and the Washington D.C. area. As a general contractor for most home improvement projects, our company specializes in roofing, siding, windows, trims, entry doors, gutter systems, and deck and porch carpentry. We offer lifetime products, competitive pricing, master craftsmanship with integrity, and excellent customer service!
Business highlights
Services we offer
Four Seasons Home Improvement also specializes in bathroom remodeling.
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
82% | ||
6% | ||
6% | ||
6% | ||
0% |
They came to my house and just started to do the work without giving me notice that they were coming. I showed up one evening from work and my siding was ripped off. They could have damaged my car that was parked in the driveway.
They have shady pricing. They will send you a flier that says you can get 30% off with the flier. My experience was that tthe 30% discount will only get you within a 10% range of the same pricing level of the competition. I also received multiple quote updates, negotiation, from these guys. In one of them they randomly dropped the labor cost by 50%. Their pricing scheme is really shady.
After the work was performed, I hired a different company to work on my house. They accidentally did some damage to work Four seasons performed. Four seasons does not work well with competitors. They act very unprofessionally if you use a different contractor for work on your house. If you dare use another company to do work on your house, and that other company accidentally does damage, these guys act like catty 13 year old drama queens. They will give you another excessively high estimate to redo the work and tell you that your warranty is voided unless you hire them to re-do the work. They will not give part numbers, they will not give paint codes, etc. to you or their competitor to fix what the competitor accidentally broke. They will be unresponsive to emails. They wont call you back. They will not send you emails, even if they agree to do it over the phone.
The sales team is trained to try and upsell you at the cost of customer service. It took me a month and half a dozen phone calls to get a list of all the materials they installed on my house.
In sum, really difficult to work with. Expensive. Shady business practices. I would not recommend them.
"Our work was performed in October of 2014, the customer had another company do work in May 2015. The other company damaged the gutter covers we installed. The customer asked us for the part numbers so the other company could get replacement pieces. When it was explained that there are no part numbers since his gutter covers were custom made in house by our workers, the customer demanded we give him the part numbers for all pieces ordered for his home and refused to believe there was no part number for the gutter covers. We offered to create some replacement pieces for him for a minor charge to cover the cost of our labor and the special order material. We believe it is fair and equitable to charge for materials and labor to custom create replacement pieces when it was not our fault they were damaged. There have been no previous complaints on record in this file in regards to workmanship or materials of any kind until this post on Angie's List regarding the damaged gutter covers."
UPDATE: Now that the work is finished, I can say that their communication did get better (they called back within a responsible time period to schedule the remainder of the project. The quality of the work is also acceptable.
My wife and I are so pleased with the experience that we are planning on bringing them back to do some upgrading in the Spring.
Just a completely pleasant experience.
Seemed like Four Seasons was mainly the "seller" of the products. The salesperson was not able to assist with any of above issues. Inretrospect, Four Seasons was a bit overpriced. You can find their doors (Provia) available through other retailers for at least 2K less. I would recommend going with a manufacturer/company that actually can follow through from sales to install to adjustments (if needed).
We have since had a basement double door completely replaced (replacement of rotted wood, re-framed, new door system installed etc.) and went with another company who was able to handle all aspects of project ....and quoted above door for much less than Four Seasons!
The installation was done in what seems to me to be a very high quality fashion, with good attention to details. They mis-measured the amount of siding needed, and had to re-order to finish the last wall of the house. Seems a little odd to me, since Andrew mentioned that after he measured the house to give us a quote, an installer also came out to measure to confirm his estimates. Despite these small snafus, we are pleased with the results. We would use them again if the occasion arises, but I think we're getting close to done for our home-improvement efforts for a while.
"The roof work was completed in 2008. In March of 2010 Customer called and complained that the roof was leaking. Upon inspection it was found that a tree branch had fallen on the vent over the bathroom causing the roof to leak. Replacement of the vent was offered for a minimal service charge due to the issue being unrelated to installation or material; a non-warranty issue and possible insurance claim. Customer refused so the file was noted and filed. At a later time the customer again called, and our president sent a tech to patch at no charge without replacement. We have not received any further communication from Customer since."
"Dear Customer, Thank you so much for taking the time to review our Company. We really appreciate your business your input. We are so happy to hear that you are satisfied with (most) of the work. I do know your particular case but I hope we were effectively able to solve the gutter system issues. You can always call to have us come out to fix that or any other products you had bought from our company (301) 948-2678. If there were several subpar gutter system installations I can assure you we have resolved the problem since then. We take pride in our craftsmanship so we can proudly stand behind all our work. We hope we can have you again in the future. We love our customers! Thank you! From all the Four Seasons Staff and Crew https://www.facebook.com/4SeasonsHomeImp https://twitter.com/4seasonshomeimp"
"Dear Member, Thank you so much for taking the time to review our Company. We really appreciate your business your input! We are so happy to hear that you were satisfied with the work and you are enjoying your siding. It is good to hear you based your decision on components other than price. We have seen many people come to us after having shoddy work done by a different company and end up paying a lot more to fix mistakes. We do try to keep our prices as competitive as possible and do have an open book policy where we can show precisely what you're paying for. We hope you will think of us for work you may want in the future. Also, if there is any issues with the siding please give us a call and we come and fix it. Thank you so much again! From all the Four Seasons Staff and Crew https://www.facebook.com/4SeasonsHomeImp https://twitter.com/4seasonshomeimp"
"The original consultation proposed a solution that may have been viable but involved taking up part of the neighbor's roof. As permission was not received from the neighbor, but damage still needed to be remedied, we amended the contract with the homeowner to perform work to his unit only and hopefully solve the problem from his side. At this point any leak coming in is most likely coming in from the neighbors roof area and not directly from the homeowner's siding area. If both the homeowner and neighbor agree we would be willing to perform an inspection of both properties and have made mention to the homeowner of this proposal."
"Dear Member, Thank you for your business and taking the time to write a review. It is unfortunate repairs can be expensive and that there is a minimum labor cost but we appreciate your understanding and we are very happy to hear that you are happy with the results! If you have concerns or questions in the future, make sure to give us a call and we will help you with your siding or any other exterior remodeling projects you may be interested in. Also, make sure to check us out on facebook at /4seasonshomeimp and Twitter @4seasonshomeimp! We like to share information, before/after pictures and more. Thank you, The Four Seasons Family"
"Dear Member, Thank you so much for being such a loyal customer and giving us the opportunity to remodel your home. Thank you also, for taking the time to review our Company. We really appreciate your business and your review. It is wonderful to hear that you are satisfied with the work. If you have concerns or questions in the future regarding the work done or any new work make sure to give us a call and we will help you. You can also check us out on facebook at /4seasonshomeimp and Twitter @4seasonshomeimp! We like to share information, before/after pictures and more. Sincerely, The Four Seasons Family"
"Dear Member, Thank you so much for choosing our company for your project and taking the time to review us. It is great to hear that you are satisfied with the final outcome. We try our best to make our customers knowledgeable so there are no surprises. We also try our best to start projects in a timely factor but custom ordering can at times take longer than expected. If you have concerns or questions in the future, make sure to give us a call and we will help you with the work we did for you or any other exterior remodeling projects you may be interested in. You can also check us out on facebook at /4seasonshomeimp and Twitter @4seasonshomeimp! We like to share information, before/after pictures and more. Thank you, The Four Seasons Family"
"Thank you so much for taking the time to review our Company, what an astonishing review! We are so happy to hear you are pleased. We try our best to give this service every time, to every customer! If you have concerns or questions in the future, make sure to give us a call and we will help you with the siding or gutters or any other exterior remodeling projects you may be interested in! Also, you can check us out on facebook at /4seasonshomeimp and Twitter @4seasonshomeimp! We like to share information, before/after pictures and more. Thank you, The Four Seasons Family"
"Dear Customer, Thank you so much for taking the time to review our Company. We really appreciate your business and your review. Great to hear that you are satisfied with the siding replacement. Also, make sure to check us out on facebook at /4seasonshomeimp and Twitter @4seasonshomeimp! We like to share information, before/after pictures and more. Thank you, The Four Seasons Family"
Licensing
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