
Sunn Corporation
About us
Sunn Corporation is a family owned, Maryland-based company in operation since 1974. We have been heating and cooling the Maryland and DC Metro area for over 40 years. With hundreds of years of combined experience, we are committed to bringing absolutely the best heating and cooling options to Maryland residents. Free second opinion and system installation estimates. Award winning. Additional phone – (301) 384-4909. Award wining.
Business highlights
Services we offer
Sales, heating & air conditioning., installation
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
89% | ||
5% | ||
1% | ||
1% | ||
4% |
This all started on June 14, 2016 when our outside AC unit stop working. They did come out next day to inspect however it took them another 12 days to come back to fix this issue. Same day after they fixed the outside unit, AC stop working again. I was told inside unit coil and blower is broken.
It took another few days of calling to get them back to the house to check what is going on. I had a suspicion they might of over pressurized the system and blew the coil but since it was under warranty, I just ask them to replace everything and be done. So after another 12 days or so, they finally came back. They finally replaced the inside unit and coil yesterday and now half the house power does not work. They are blaming the existing house panel issue and will not repair the power outage. They admit to touching the panel and working on electric to install new unit but do not want to own up to fixing this issue now. House never had an electrical issue before and was working find before they touch the panel and worked on the house and now the house is the issue?
I am beyond outraged at the service and how they resolve issues. Michelle was impossible to deal with and Karen was never available. This company need to get new operational staff as inside people are horrible.
No clue how they even get any good rating as every time I call, I get a voicemail or on a long hold.
I do not want anyone else to fall victim to such bad service, communication and bad product so be cautious and I would highly recommend not dealing with this firm.
I would not trust them to do any service, maintenance, warranty fix nor get a new system as I do not know if they will honor any contract including fixing the actual item you called about or cause secondary issues like having half the house electric to go out.
Licensing
State Contractor License Requirements
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