A&B Luck Plumbing and Heating

Never hire them! they came to unclog my kitchen sink, they charged $214 for 15 mins job, it worked for one and half weeks. They are not doing good job. Now they said they have to come back again to fix it and charge another fee. Jay from Germantown, Maryland

Terrible. Brian caused a major leak that came through our ceiling causing major electrical and drywall damage.

They did a really great job! The water heater pilot kept going out. They came out and changed one part so the pilot stayed on, but discovered the burner wouldn't light. It took some research to locate the right part for that and then time to get it in, but as soon as we finally had it, they came right over and finished the job saving me thousands of dollars for a new heater and installation and possibly other required upgrades. They were polite, professional, honest and hospitable. Their price was less than others quoted and there were no "extras" pushed. Great experience. Would definitely use them again!

Arrived on time. Worked constantly to get the job done. Very professional and friendly. Answered any questions I had.

No complaints about the work - he solved the problem. But they charge by the quarter-hour and I feel he overcharged his time. It was a 30-minute job and he charged for 45 minutes, a difference of $34. Some of that time was spent on pleasantries, chatting etc. which is fine - I like chatting. But he shouldn't have charged for that. We quibbled a bit about the bill and he said they charge from the moment they pull up to when they leave. I didn't make a big deal about it. Should have set a stopwatch, I guess -- yeah, that wouldn't be too awkward. I suppose I'd call them again but I didn't appreciate that too much so maybe I'll shop around next time.

It was $3,200. They were excellent, I was very happy with their work. The price was actually good. I had 4 or 5 estimates and they came in reasonably. They were definitely reasonable. There was one, that?s the plumber and two helpers. They came many different times. There was definitely always two people here, but there were other people other than them, not always the same two people.

It was a day and a half roughing in and then a day to finish. Two and a half days, not consecutive. They left the area very clean. They were very neat, they put tarps down all the time and they cleaned up after the work. It was very neat, they vacuumed.  Everything was really well. It wasn?t an easy job, but very professional. They did exactly what they said they were able to do. They actually gave us good ideas on different things and what we could do also. The plumber was Tim and he was good to deal with. 
That was my first time with them. They were one of 3 plumbers that I got estimates from and I decided to go with them. I would use them again for other plumbing needs. 

On time. Never stopped working. Excellent use of their time. Answered all my questions. I don't like the idea of paying for travel time, but overall the price was okay. Would hire again.

It was great! Covers on shoes, brought the tank up, it was a seamless event. Which I loved. They took the old water heater out and they were great! His assistant Josh was excellent. I could not say enough good things. The pricing was great, it was inexpensive compared to the other providers.

A and B Luck were very quick on coming out and giving a quote, the work was done on time and they were great to work with. If I ever need plumbing work again I will be calling this company.

They were at my house within 2hrs of my call, and the service man went above and beyond to get me fixed up and functioning. Especially impressive since this was an emergency call on a Sunday afternoon. Great job!!

I called the office at 7am this morning and they promised to arrive before noon. At 8am, Josh and Kevin were knocking on my door. Josh quickly diagnosed the problem and installed the new pressure guage. He gave an estimate for the new tank, but didn't pressure me to do the replacement today. I trust the guys from A&B Luck to tell me the truth and advise me appropriately. They are always prompt and respectful of me and my time.

You have to be careful of the plumber you get. I had the same task done by two plumbers. One charged me $324 and one charged me $149. One said I need two different snakes and you have to pay equipment rental. The one he charged me $149 knew what he was doing. I asked him about needing two different snakes and he said no. The $324 I asked him to do an additional task and he said no because it was not written on the ticket and so they would have to come back another time with another service fee. I was very happy this time but because I knew the plumber to ask for.

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They provided excellent and prompt service.

The guys from AB Luck always do the best job at diagnosing the problems and fixing them at the best price.  They came early because of the impending snow storm and were able to repair vs. replace the master bath toilet.  This saved me a lot of money.  The sink drain was just a bolt tightening!  I will definitely call on AB Luck for all my plumbing needs.  They are really nice to work with and very helpful.

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Josh was very professional and thorough in his assessment of our issue.  He was very  careful not to cause damage and did his best to ensure no water was released inside the house.  He completed the job, ensured there were no further clogs, and cleaned up the work area.
He was pleasant and courteous throughout the call.

We have used this plumber many times over the years.  The people they send out have done good work and resolved our problems quickly.  In this case they fixed leaky faucets but in the past they have installed faucets and garbage disposals, fixed running toilets, replaced a leaking hot water heater, and capped a leaky shower that was so rusted it couldn't be fixed.  We never had any problems with their work once it was done.  

Making the appointment was quick with reasonable times available. The plumber was on time, nice guy, knew what he was doing. He quickly assessed then cleared the drain. He cleaned up afterwards. Will definitely use A&B again. Thanks!

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I tried to fix a leak on my indoor shut off valve myself. I turned off the main before I started but it kept running a little bit and I assumed I had an additional leak and pressed on. I had a problem finding a washer to fit and had run out to get another with the valve in hand. I had my father changing the cup that was left to catch the leaking water. I got the best fit washer but couldn't get it to stop leaking once I had it replaced. I called on an emergency basis since I couldn't wait a day due to the continued leak, they said they would be there in an hour and arrived in 20 minutes. Brian cranked the main further to turn it off (apparently, I should have used a wrench to close the main tighter) and replaced the old valve to get the house up and running in about a half hour. I made an appointment for the next day to come out and connect the valve back to the front spigot. Josh came out the next day and replaced my spigot with a frost free model and a different indoor valve in about 45 - 1 hour. So, two visits ( one on an emergency basis) for 335 bucks. Maybe a little bit expensive but I think it could have been worse. Great job by team Luck!

On time. Team was fast and friendly. Happy to answer.questions. Answered questions about additional capabilities. Cleaned up after work. System checked out fine..
Recommend for future work.

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They did a really good job and I would recommend their services to others for heating/ac.