Economy Propane

As always, the propane was delivered on time. We got a response from Doug within a day.

They got back to me quickly had someone out to fill fireplace propane in a few days. Quick and professional.

They came to fill the tank promptly.

Extremely pleased. Office staff very responsive-- returned all phone calls/ emails same day. Very professional. Arrived on time, installed and filled new tanks. Area was cleaned of all debris. Entire process was explained prior to installation.

Very well. Representative was well informed and helpful. Showed me what I needed to know and answered all my questions.

Good. They had to make two trips though. One to drop off the tank and another to fill it. They never did touch base with us to notify us that they had filled the tank fully nor coordinate the visit. Still overall not too bad. They did do a decent job answering questions and gave me an opportunity to review the contract before delivering the gas.

Economy Propane sent out a technician within two days to help restart and check the system at no charge, then sent a truck by to refill our tank the next day. There was no hassle with the initial setup or subsequent refills.

The installation went well and I would use the company again. Only issue is the conduit for the copper tubing does not cover the entire length and there is copper tubing exposed on both ends. This could have easily been done properly.

Better than expected. The delivery person showed up after hours; was in uniform and was extremely polite and helpful. Were I not converting to natural gas, I would certainly use this company again.

We'd been in touch with Economy Propane after the purchase of a house, as we were getting quotes for future service. Little did we know, we were almost empty. A few weeks later upon realizing that we had no propane remaining (meaning no hot water, etc), I called Economy Propane on a Saturday or Sunday morning in a bit of a panic. They were very responsive and sent one of their drivers out even though he'd completed his work day. We hadn't yet been set up in their system, so the gentleman walked me through the form I needed to complete so we could get our service started right away. Everyone is very kind, responsive and eager to help! Just a simple operation, no fast talking sales pitches or pressure.

went well - they were here when they said they would - ran new pipe/line

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WOW!!!  I have rarely had such amazing experience from any company, and I was just floored by the professionalism, excellent price, and unbelievable service.  It turned out I didn't check my propane level prior to the holiday weekend.  I looked online to see if anyone provided on call service on such short notice.  I called Economy Propane on Thanksgiving morning and Doug answered.  I explained our situation and he made it a priority to get me in just after the holiday with a great price.  First thing Saturday morning they showed up and refilled the tank.  They even called the evening prior to confirm they would be coming out the following morning.  I've seen and heard terrible reviews about other companies promising to set up service, skipping appointments, etc. Recommend no one goes to any other propane company other than Economy Propane.  Because of the exceptional service I immediately set up the auto fill plan.  I won't go anywhere else.  Thanks Doug and company!!

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We don't have automatic delivery, we like to call in the order as needed so we can time the fill ups at the best time of year for pricing.  We usually do a spring/summer fill and then call in an order around Sept 15th before the automatic price increases on Oct 1st for the winter season.  The first two years in our home we would call around to all the companies shopping for the best price, Economy was always the winner so now we just go straight to them.

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They were great, on time and affordable.

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