Allmaster Builders Inc

Excellent service. They do great job absolutely. They just wonderful.

My experience with Allmaster was not great. I hired them to do waterproofing in my basement, the workers came on time and finished on time, but the work was not right. I had to call them to come back to my house twice to fix things they did wrong the first time (one of those mistakes was water pouring into the basement!). This involved them having to break up the concrete they had just poured so they could put the pipes in properly. Finally, I thought it was done and the drywall guys came to fix the wall and get it ready to paint. These guys were very good! They cared about the quality of the job and actually noticed even MORE things that the waterproofing crew had done wrong! They had to manipulate the drywall job around pipes that were installed wrong so the wall could be "almost" straight. They did their best to work around a lousy waterproofing job. I know I should have had the waterproofers back to fix these mistakes too, but truthfully I was exhausted by this whole effort and didn't want to spend even more time basically starting from scratch. I spent a LOT of money and the job should have been perfect! In addition, I never had anyone from the company talk to me about the problems, no manager called to apologize and try to make it right. The only time I heard regret was from one of the drywall crew who apologized for the fact that their job wasn't perfect because they had to work around the waterproofer's mistakes.

I can't say I happy with Allmaster Home services at least with Nicholas Locantore,the Executive Vice President. The subcontractor for my showed up for my project at 8:30 AM, much to my surprise since I had no idea the job had been scheduled! I had to take that day off work and rearrange my entire schedule for the remainder of the week causing me, the customer, an inconvenience (time and money) that could have bee avoided with a simple email or telephone call. I had asked Mr. Locantore over a week prior when my project would be scheduled. He said he wasn't sure and that rain in the forecast was going to, "Mess me up." Frankly, his lack of communication with a customer is unprofessional, then again, he already had my deposit. I will give kudos to the subcontractor, Kevin. He was polite and responsive to my questions and concerns. He stated that the job was actually schedule two days before. REALLY? I also found it surprising that when he telephoned Mr. Locantore (while I was there) I didn't even get a call back from Mr. Locantore then. The first I heard from Allmaster since the subcontractor left was several days later, no doubt looking for the balance due. When I spoke with Ms. Blankenship her only response was, "I have nothing to do with scheduling," and that she would put a note on my file, didn't reflect well for Allmaster either. I've never written a negative review of a contractor before, but it looks like a review of ALLMSTER HOME SERVICES will be my first. Good work by the subcontractor. Lousy customer service from ALLMASTER.

My project didn't start off very good. The scheduler told the crew to come out on the wrong day. I actually let the foreman in when he arrived on the wrong day to explain to him the mix up. His name was Mark. Mark actually lied to me, saying someone had called and confirmed with me the date switch. No one had called to switch the date, and when I called the consultant who came to my house to make the appointment (Chris), he confirmed that Mark had lied to me about the date. I'm glad I sent Mark packing. The day of the scheduled work, they sent Ronnie out. I'm so happy they did! Ronnie was extremely knowledgeable and very nice to me. The other two men who came to work with Ronnie were soooo polite. They worked quickly and everything seems to be in order. Ronnie made sure he explained everything to me and told me what to expect. The electrician had to come out separately, and he was so nice to me too. He actually helped me move some furniture back in place once he was done because Ronnie had asked him to. Bottom line---hire this company as long as they don't send Mark out to your place.

It went well until the job was not completed. They were supposed to come by a level a side off. The gentleman stated that they would come back and do it and I told them it was okay to process payment in good faith. He never came back and I told the owner about it and he said the guy was fired and he would come out look at it and personally take care of it. He came out looked at it and again said he would come back and take care of it. He lied and to this day it has not been completed. I would never hire them again because of the outright lying. I am having some more work done in the back yard and I am not hiring them. I would NEVER work with this company again. Use at your own risk.

When the initial owner came out to look at the project, he was great.  And then when the workmen actually came out to do the project, they were great as well; however, I know that's there's no true communication if you're not actually on the project when somebody is trying to tell you what to do.  If you just send them with instructions, things get lost.  The idea of what they actually should do.  So I had to really be on top of them, make sure they do caulking and the proper work that needed to be done.  When they did that work, they actually did a good job.  I had to hover over them a little bit.  Again, not that the workers were bad or the initial meeting with the owner, it's just the transition from owner to worker, communication, there's a loss of communication naturally, not intentionally, just naturally.  There was a supervisor, then again, he wasn't really doing the project correctly.  It's hard to compare things like pricing, because you really don't know.  It was cheaper of the couple estimates we got.  The quality, punctuality were good.  I'm the boss anyway, but I'm not the one that should be supervising to make sure the job gets done correctly.

Great, see above

The initial inspection was thorough and the price was reasonable.  The workers were on time and very professional.  They explained what they were doing throughout the process and cleaned the worksite after the project was completed.  Due to some minor coordination issues, the foundation repair took longer than expected.  However, the front porch repair was completed in two days.

Allmasters really saved the day for me. I had a retaining wall that goes around my upper pool yard that was put in by the previous owner. It had been failing for about a year but after the winter we had the wall was really starting to lean pretty bad in one section. I started getting quotes from various providers on Angie's list because I knew I would need to do something by the end of the year. Of the four providers that I received quotes from, Allmaster was by far the most thorough and professional. The others were fine too but Steve took the time to walk us through the issues with the existing wall, the options and the risks. Their quote was also delivered much faster than the others. The pricing was all pretty comparable. So, a week after I got the last quote (Father's Day weekend) the wall actually failed. Because it was holding up my pool yard I was a little concerned about the structural integrity of the inground pool itself. I emailed Steve on Saturday since he was my top choice anyway to see what their schedule looked like. He responded within 30 minutes and was able to rework the schedule to fit us in right before July 4th weekend. He even came out to the house on Father's Day Sunday to take a look, assess whether there was any issue with the pool and get paperwork done. Allmaster kept me informed throughout the process regarding the delivery of the material, the status of the crew and the completion of the wall. The crew that came out was great and worked hard each day (3 days, including a Saturday) and the wall looks great! They cleaned up the work area, put down new grass seed and straw, and put my fence back up for me. There was never a discussion about extra costs or anything although I am sure it probably took them a little more time than they anticipated. There is even a warranty on this wall so I feel much better about the money I spent. I would not hesitate to use this company again. The price was competitive, they were very responsive, and the end product was better than expected. Can't ask for much more.

Work went well. Very responsive company. Pleasure dealing with all staff. Job crew professional and paid attention to detail. Saved our landscaping bushes despite doing work during a very hot spell.

It was excellent. They are the best contractors we have had thus far!

Old garage floor was removed; land underneath the garage floor was tamped down to form a solid base; crushed stone was laid and concrete was laid over wire mesh and rebar. Concrete was smoothed to provided slip-free surface. Work was arranged around my work schedule. Work was done in a timely and professional manner. Work product was excellent.

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It went great. 

The center column was raised sufficiently so that there is no noticeable dip in the garage roofline. No new cracks in the brick facing

I will keep this short, sweet, and simple. Was I happy with the completed project? Yes. Would I use Allmaster Builders again? Yes. Would I recommend Allmaster Builders to my family, friends, and neighbors? Yes. Give them a call. You will not be disappointed.

Week of 4/13/2015

Last winter was exceptionally harsh for our area. We had a concrete block basement wall start to bow inward due to water freezing under a large patio. John & his Allmaster team worked in concert with a licensed structural engineer to place a set of steel I beams against the wall to stabilize and ultimately completely straighten the wall.

The engineering design required the I beams to be on footers under our basement slab.

While the basement slab was excavated we also had a drainage system installed. The job went very well & smoothly. John's team took care to erect plastic dust barriers so the basement did not get dirty from the concrete work.

The wall stabilizers used by John were of superior quality compared to those used other contractors. See Richtech Industries (http://www.richtechindustries.com).

This was a very involved job that went very well.

We should note that Allmaster offers a lifetime guarantee on the waterproofing drainage system and a 25 year guarantee on foundation work both transferrable to the next owners.

Update:

John stopped by 9/2/2015 to tighten the I beams and all appear completely straight.

The work was done on schedule, the workers were pleasant and explained what was happening. Slab jacking is,a messy process. The workers cleaned everything up so that my garage was actually cleaner after the work than before.

Very professional and fast service at a reasonable price.

It went very well. They took down old wall & replaced with new wood. Took all old wood away. Very pleased with the way it turned out.

John cane tomy home and was very professional and there was no pressure.The work was done in timely manner and the crew was very professional.I will definitely use smartly home again for my next project.