
About us
We were acquired by Economy Tree Service on the eastern shore of Maryland in January 2021. We still operate out of Crownsville MD and have the same crew and dedication to great work from start to finish.
Business highlights
Services we offer
& Feeding. Critical Area Specialist. Transplant Large Trees., Cabling, Stump Grinding, Tree Removal, Trimming
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 96% | ||
| 2% | ||
| 2% | ||
| 0% | ||
| 0% |
Ken's crew arrived early and did a fantastic job in the freezing cold. By noon, the trees had been cut and removed and the yard was cleaned up. He also hired a professional to tarp the roof. I am very pleased with all aspects of this project. Ken kept me informed of the progress onsite and I am so grateful for his efforts.
Severn Tree was great! Prompt communication and service and very easy to work with and I was happy with the price I paid. I would definitely use them again!
"This is the copy of an email response to {removed member name} concerns about the fence and stump. Our records have the email being sent on November 2nd. It sounds like it was never received. If you look at all of the other reviews, we take great pride in the work we do. Communications did not go well with this project. Ken received your email tonight and just sent it to me. I am sorry that I seemed to have disappointed you in how the work was done and the communication with you was lacking on our side. I am not making any excuses but will try to explain what and why things were done in the manner they were. I think when I came out and gave you the estimate I told you I was not very proficient at emails. I came home and went through the steps to send the email and it seemed to work. Needless to say I was quite proud of myself at this time. When Ken came back from vacation I told him I had sent a couple of email estimates and had no problems, to his amazement. Sometime later when you called he called me and said you had not received your estimate. I said that I had sent it and he came over got it out of my computer and forwarded it to you. That is how I think all of that happened. As to the problem of the fence. We could not get the stump machine through the gate and had to take out a section of fence. Honestly I can not remember if you and I had discussed taking out a section of fence but it something that in the course of our work we do frequently so I assumed we had talked about it. The fence was not hard to take down but as I was putting it back it was not so easy. I managed to get it back up well enough ( I thought ) to keep the dog in which i again assumed was the reason for the fence. Since the fence was again serving it's purpose I felt no need to mention any thing to anyone. I apologize and want you to know I was not trying to hide anything from you. Lastly, as to the stump near the fence. I am pretty sure I mentioned in the course of our discussions that I would not be able to get the stump out completely because of the close proximity to the fence but we would get as much of it out as we could. I can not remember how much, if any of it we were able to get. The whole job was confusing because of the time that had elapsed since I had first looked at the job. I just thought we did not get the job because my price was to high. I have been in business since 1973 and treat very seriously any complaints by my customers. I appreciate your note and look forward to any thing i may do to make you happy. Please make email requests to Ken. You may call me on my cell phone, 410-507-1952. Once again I am sorry you were not 100% happy with our service and want to make it right. Sincerely, Rod McNeil"
- I contacted the company through their website, requesting an estimate for the removal of a dead tree in our backyard. Within a couple of days I received their proposal, which I found to be very reasonable. At the time I accepted the proposal I was told that they had a backlog of work to perform, but that because it was a relatively small job they would try to take care of it soon. Because we had an upcoming fence installation I asked if they could come out a little sooner. They were very accommodating and came out within a day or two of my request. They did a great job, cut the tree low to the ground, and left nothing behind. I would not hesitate to recommend their services.
Licensing
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