Professional Electric Inc

Absolutely appalling customer service, left unresolved problems. Had them install and replace some outdoor fixtures and switches. Crew was very polite, did good work. Unfortunately they made a minor mistake--switches were mis-wired, so in a bank of 3 switches, 2 wires got wired to the middle and nothing wired to one switch. Didn't catch it until after they left (all three switches on, all lights on, easy to miss). No big deal, easy fix, I'm sure they'll just stop back and fix it. Message the owner--sure I'll let you know. A week later, same answer. Rinse and repeat for 3 more weeks. Now over a month, and I have no commitment to fix. Call and send a couple more messages, and the owner's response is now "if you would stop with the constant messages, it would have been done already". So apparently a once-a-week message for over a month to fix an error they made is unreasonable. I'm frankly shocked to be treated so unprofessionally. I think they generally do good work, but if they happen to make a mistake or you need any kind of support once they've already cashed the check apparently you're out of luck.

A perfect job. They were on time and very professional. Because of the virus they used masks and gloves. They were very helpful and answered questions. Cleaned up everything afterward. Will definitely use again and recommend to friends and neighbors

Outstanding all three jobs. I found out about the company before I knew it was on Angie's list through one of my neighbors. I had already used them for the first job and was completely satisfied. Then I had contact them again after I saw them on the smaller jobs. They prices were reasonable and competitive. Their workmen quick, efficient, and polite. I will use them again in the future for my next project The first job cost $1339. The second and third jobs were about $400.

Professional electric has serviced my home on three separate occasions. The first was a rewiring job. They pointed out that my fuse box was fine and did not need to be upgraded on the second visit just modified. When I call them for additional work they came out and install my new light fixtures and advised me that my exterior wiring was fine. I found out about them from my neighbors. I did not find out that they were on Angie's list until after I had the work done. They were Outstanding each time.

It went great. They responded immediately to my call and gave me a convenient time and called when they were near our home. The two men were very pleasant and explained what they would have to do to complete the job. The new fan was larger than the previous one and they had to work through a crawl space part of the time. The new switch was a smart switch with timer and they explained the pros and cons of the switch. The work was done quickly and they cleaned up and left the room spotless. They were really nice to work with and so glad we called them. The price was very fair.

Completed some electrical repairs needed as part of our home inspection. The response time was quick, the work was performed right away, and prices were fair. Would recommend and we will use again for future electrical work needed.

They came early Monday morning as promised and replaced a bad GFI. We weren't even late for work! Wonderful service!

They had initially come out to assess my needs (about 1 year ago): having four bedrooms fitted with window air conditioners that can run simultaneously without tripping a switch and shutting off electricity. They provided me with a solution for this which was installing a dedicated outlet/ circuit breaker for each air conditioner. Well one year later I asked them to proceed with the job. They used the same plan and estimate they quoted me one year ago. They arrived early and on time, the job took about 3 hours. They had to do some drilling, cutting, etc to run wiring, They were so neat, covered the holes neatly and kept it to a minimum. When the job was done, it was perfect. We have been blasting all four air conditioners when needed and it's been wonderful and ice cold during these hot summer days. I have used Professional Electric for years and will continue using them for all my electrical work. They are really great guys: professional, reliable, smart and you can't beat their prices.

Excellent all around. Rob gave me a very good estimate over the phone since he had worked in a bunch of my types of houses. That said, I told him I would be more comfortable with an on site estimate cofirmation given amount of money involved as well as some minor things I wanted to show him. He showed up right on time, and early, which meant I didn't have to take off form work. He said the estimate was still okay. So we committed to each other at that time. The day of the work, Johnny and Mike showed up right on time and got to work. Everything was done within about 6 hours, which was shorter than I had thought. Johnny showed me what he was doing so I understood the work involved. They were very pleasant, nice to talk to, played good music during the work, and my overall experience was outstanding. The attic fan issue ended up being much simpler than I thought, which was good to find out. I'm very glad I hired them

The service went excellent! They were very efficient, cleaned up afterwards, were very nice and respectful team, and they did excellent work.

It was a great experience working with Professional Electric. I was having wainscoting installed and in the process discovered the light switches were right at the top and would have to be moved. I called Professional Electric and Rob came out early the next morning to give me an estimate and had someone there the next morning to move the switches. We were impressed with the quality of work and plan on having them back in a few months for electrical work we need done.

The men arrived on time, did a very professional job, left no mess behind, answered my many questions and were a joy to have met. I recommend them highly.

The services provided from Professional Electric Inc was definitely worth well spent. We have a split level house where when you walk through the door, you have to either walk up or down. Therefore, the ceiling fan which was in the foyer was on the second floor ceiling which was about probaly 16 to 18 feet high. The ceiling fan was lowered on a 4 foot pole. A 12 foot ladder was used and the electrician had no problem reaching the fan to dismantle the heavy components. His assistant was proactive with putting the new fan together. There was a discovery made by the electrician that I am glad that he made us aware of. Whom ever in the past put up the old ceiling fan, used a plastic box(whatever the thing that hold the ceiling fan that goes inside the ceiling's surface). He said that this was "not" by code and that the we were lucky that the old ceiling fan did not come crashing down all this time. So he suggested that we replace it with the standard code "metal" box. He had a hard time thought installing it, but he worked it out eventually and then proceeded to put my new one together. The final results were beautiful! The fan was put up and tested, it was secure, did not shake and worked beautiful. The brand of fan that we purchased to our pleasant surprised came with two types of fan blades and a remote control. All in all, we will use this company again.

I sent Rob from Professional Electric a message to get an estimate to upgrade our electric panel. We talked on the phone, he got some information, and then drove by the house that we were going to purchase. He listened to what I was asking and was able to give me an estimate that was several hundred dollars less than all other bids. His electricians showed up promptly and got right to work. They were efficient and courteous. While they were working, Rob stopped by to see how they were doing. My brother, who does a lot of electrical work, but is not licensed, commented on what good work they were doing. I would definitely recommend Rob and Professional Electric to anyone who asked,

I CALLED PROFESSIONAL ELECTRIC INC AND SET AN APPOINTMENT WITH THE OWNER MR ROB COOPER. HE WAS VERY COURTEOUS AND PROVIDED ME WITH AN HONEST PRICE FOR THE JOB AND I SCHEDULED THE APPOINTMENT. TWO PROFESSIONALLY DRESSED EMPLOYEES ARRIVED ON TIME AS AGREED . THE CREW REMOVED TWO OLD CEILING FANS AND REPLACED THEM WITH NEW CEILING FANS I HAD PURCHASED AT A LOCAL BOX STORE. THE EMPLOYEES PROVIDED EXCELLENT SERVICE AND WERE PROFESSIONAL AND FRIENDLY. THEY REPAIRED A LOOSE BOX SWITCH IN A THIRD BEDROOM.THEY USED DROP CLOTHES TO PROTECT THE AREAS IN MY HOME FROM BEING SOILED WHILE THEY REMOVED THE OLD CEILING FANS AND COMPLETED THEIR WORK ON TIME. THEY HONORED A $20.00 COUPON FROM A LOCAL PHONE DIRECTORY THAT REDUCED THE COST FROM $140.00 TO $120.00 WHICH WAS BETTER THEN THEIR 10% OFF ANGIE'S LIST MEMBER COUPON. I WOULD HIGHLY RECOMMEND THEM AGAIN FOR ELECTRICAL SERVICE.

Excellent service. Friendly. Professional. Highly recommend.

They worked really hard, there was a lot to do. They had to dig under the walkway to install t grounding rods. The Inspector looked for these rods. I had previously purchased the breakers for the new box. He installed my breakers and hooked up the white and ground lines. It was hard to put the new service cable line up because of its stiffness but they got it done. I was really pleased with their work.

I hired Robert Cooper and his crew due to my realtor recommendation. His quote was competitive, so I hired him. He was responsive to providing the work before he got paid and he claimed he offers lifetime warranty. He seemed to prefer communication over texting, including taking a picture of the quote and texting it to me, which I didn't mind. But what bothered me was that after the work was done and he got paid, he was supposed to help me set up inspections from the County and schedule the hookup with BGE. He doesn't want to spend any time meeting with inspectors, so he asks the owner to do the meet-ups, which would've been ok with me if the inspections went smoothly. The problem was that both inspections didn't pass the first time. When I called Rob for solutions, he was extremely rude about it. He hung up on me after getting impatient and he claims I called him a million times a day when I actually only called him twice and left messages without getting a response. County inspection failed because his crew didn't provide the 2nd ground wire inside the house. I had to schedule the 2nd inspection myself when he didn't get back to me. The BGE hook-up couldn't happen the first time after I waiting for the BGE crew for 3 hours because Robert didn't provide a board behind the meter box for BGE to mount their equipment. This all happened the day before my house settlement. Robert didn't come out once to help me resolve these issues. He called the county inspector stupid but he only installed the second ground wire outside when he was supposed to have two ground wires inside. He even refused to talk to BGE while I had the crew standing next to me. He is clearly not up-to-date on the current code and he was very eager to dismiss me on the phone. I wasn't even rude or yelling at him at the time. I just wanted a solution. I called my realtor who recommended him and he got on the phone with him, and he was shocked about how rude he was too. My realtor said he got a couple of complaints about him too so he swore not to recommend him to anyone else. I have used quote a few contractors in the past and I've never encountered anyone like him. I've always left A reviews to others. But I have to warn others about him on Angiestlist. I don't know how he got A reviews here. But please BE AWARE!

Very friendly owner and lead electrician. 90% of what they did was fantastic. I wasn't completely satisfied with 1 of the items they performed.

On March 10th I sent an email to Rob Cooper from Professional Electric asking if he could look at a probable bad switch at my rental property. He replied back quickly and said he could take a look. I had attempted to fix the switch problem myself, but was having issues so I left the switch (non-dimmer) I was using in the electrical box. Since I previously had a dimmer switch in there I asked him to replace the switch with a dimmer, to keep the original setup. I wasn?t informed the work was completed, but had stopped by my rental property a few days later and noticed the work was done, but a dimmer wasn?t installed. Instead, the regular switch that I was testing the wiring had been installed. I emailed Rob to state that I had been at my property, but noticed the dimmer hadn?t been installed and asked him the cost, for my general knowledge. He stated that they didn?t have a dimmer and it was $185. He also stated he sent me a picture, but I never received it. On the 23rd I sent Rob an email asking if he could come out to our residence and give us an estimate for wall sconce wiring, another switch in our bedroom, a short circuit in cabinet lighting, garage florescent lighting, shed lighting and outlet and additional power outlets in our office. The next morning I received a reply, which I took as rude, which stated ?you haven?t paid for work done two weeks ago at the rental property.? I replied I never received an invoice and if he?d send me one I?d be happy to pay. I?ve used Professional Electric for under cabinet lighting, an attic fan and an additional power receptacle in our kitchen island. I?ve always paid on time, so receiving this email from him certainly made me mad and I replied as such saying I didn?t appreciate it, I?ve always paid my bills and he never sent an invoice. I also stated that this is a rental property, so I obviously need a receipt for tax purposes to pass along to our accountant. Rob took a picture of the invoice with his phone and emailed me a crappy copy of the picture! I can now see on the work order it clearly stated to install a dimmer, which wasn?t done, but I was charged $185 to install a switch! I again asked him if he could mail the invoice and he replied with a quick ?OK? and nothing more so I guess I?ll see if he sends the invoice, which is the only way I?ll write him a check. Rob was just plain rude to me and what kind of a company doesn?t send an invoice to a customer and then sends it via a crappy phone picture? I don?t know if he was having a bad day or what, but the customer always comes first and that was not the case when dealing with Rob this time. Additionally, he missed out on a few thousand dollars of work and I?ve already reached out to other electricians who are more than happy to earn some money. Although he did great work in the past, if you read previous reviews it appears that Rob has fits at times and forgets he?s dealing with people that are paying his mortgage every month. So long to Professional Electric and Rob Cooper!

I recently purchased a home and there were several electrical issues that were raised on the inspection report before purchasing. I called regarding the services that I needed done. He (Mike, I think) was very polite and personable. I wasn't able to be home when they came but my mother was and upon their arrival they (Mike and Johnny) called to confirm what I wanted done. They finished everything in 2 hours which is impressive because the wiring/grounding upstairs was a mess. Apparently the previous owner had someone in to do some rewiring that didn't fully know what they were doing. I didn't realize they had to go to every room, so I hadn't moved all of the furniture from all of the receptacles. They moved and/or shifted some of the furniture (which I appreciate because my furniture is all heavy) and went through and tested every outlet upstairs to make sure everything was grounded properly even after they found the apparent problem. They seemed thorough. My mom said she loved them, they were professional and she would definitely recommend hiring them again. They are very familiar with the old Levitt homes in Bowie and did a good job and were reasonably priced.

I called about 3 weeks ago to get an estimate on instaling a receptacle and a HDMI pass through for a TV and I was told someone would call me back. I never recieved a call.

Went very well. Prompt return my my initial phone call. Arrived when promised. Excellent installation job.

Best experience ever . Over the years, we've had several electrical problem in the house, and have had other electricians come out to fix things. Some of the previous electricians did shoddy work (one of them even spent his time asking me how I wanted to run electrical cable!) and every one of them left huge holes in my drywall where they worked. They don't fix the holes - I had to do that myself. This was by far the best experience we've had -- within minutes of my original call, I had an electrician on the phone to set up an appointment for an estimate. He came by the following day. When we called back to schedule the work, we expected to wait weeks to get on the schedule...but I called on Thursday, and they did the work on Monday. The guys who came to do the work were professional, knowledgeable, polite, and the quality of the work is amazing! For the first time, after the electrical work was done I don't have a house full of gaping holes in the drywall. These guys did NOT leave a mess. They were fantastic!

I am very pleased, they did a great job, they were very professional and polite. Cleaned up after the work was completed and hauled away the discarded lighting and hood. They were on time and finished quickly. I do plan on using them again.