Bowen Remodeling & Design

Can't say enough good things about the Bowen team. The tiling was amazingly meticulous and precise. All the workers were great. Friendly, reliable, punctual, clean, efficient, painstaking. The entire process went as planned. No delays. They surpassed our expectations. We'll definitely use them again and highly recommend to others!

Super experience from beginning to end. Design service was so helpful and she was patient with my indecision. Professional expert floor and cabinet installation, and tile work is beautiful. They were on time everyday and the entire job was scheduled perfectly. Everyone was polite, professional, and cared about making us happy. We will be using Bowen again and recommending to our friends.

I can not say enough good things about Bowen Remodeling & Design. From start to finish every aspect of the job was seamless. From picking out the product to demo day, to completion day... no issues! The crew arrived each day on time with positive attitudes. They took extra measures to protect my carpets and cleaned up each day, you would never know a bathroom remodel was taking place! Truly a professional company. I would highly recommend Bowen Remodeling & Design to anyone looking to complete any upgrades!

Jordyn was wonderful to work with. She allowed us several visits to pick and design our kitchen and was open to adjusting when the project didn't quite fit the budget. She worked onthe scheduling timeline to make sure we were happy and helped make sure the project was done as quickly as possible. The team that worked on and installed all of the pieces was courteous and always cleaned up after themselves. You could never tell there were people sanding down and painting in our kitchen! We will definitely be going back to Bowen for remodeling needs. THANK YOU

We had a great experience from consulting to installation. Having a showroom with multiple bathrooms allowed us to work with Anna to design and select the bathroom (floors, cabinets, lights, paint, shower,etc ) accessories. Our designer, Anna was a pleasure to work with . The installation team were very polite, on time and cleaned up everyday. We would recommend Bowen Remodeling.

we could not have been more pleased with the work that was done. The team was professional, showed up on time every day, and left things as clean as could be at the end of the day. I would be glad to have them work for us again. The team made recommendations as appropriate when the unexpected happened, it is an old house, and made it as good as we could have wanted

From the first time we met our designer we felt confident we had chosen the right company. She listened to what we wanted and keep us in our budget. Their products are excellent quality. All the employees were on time and very professional. They were very good about protecting the rest of the house by keeping things covered and cleaning up as they went. I have already recommended Bowen and would definitely use them again.

Fantastic! From start to finish everyone we dealt with couldn't have been more friendly and professional. The design process for remodeling our bathrooms was a breeze, thanks to their in-house designer Anna. Can't wait for our next remodel project.

We have nothing but compliments for the people working on this job. Friendly and patient with our questions. The first 80% of this job was a very pleasant experience, but now let me get on to the not so pleasant stuff. It all focuses on surprises. Our designer originally suggested double hinged doors for the pantry. When it turned out standard size doors would not fit, the contractor unilaterally decided to go with bi-fold. More of a nuisance and disappointment that we ended up having to use bi-fold doors. The major issue was we did not know of the substitution until it was too late to do anything about it. The following issues had to do with change orders. After the original design we asked to for under cabinet lights, a dimmer, and a USB outlet. There are no lights under the cabinets above the sink. The second is the cost. It appeared that the amount of labor associated with the electrical and mounting the lights was nowhere near commensurate with the cost. Coupled with the cost of the lighting it seems that the cost was excessive. I am really confused with the cost of the dimmer and the outlet with USB ports. The electrical outlet was already included as part of moving the outlet from the front wall. The dimmer was nothing more than changing a switch. I found a USB 2 pack for $20 and a dimmer 2 pack for $16 so I am wondering why the cost $200? This is my fault because without thinking it through, I agreed to the changes. And finally, we had another company that is doing the flooring for the whole house, hardwoods and carpet. Bowen insisted they demo the floor in the kitchen but agreed, reluctantly to give us time for the flooring company to survey the site between the completion of the demo and the installation of the base cabinets. They estimated three days for the demo, but the demo was completed on day one and on day two the base cabinets were installed. Problem is they left a plywood subfloor so when the flooring contractor came in the kitchen was a 1/2" higher than the rest of the house. The flooring contractor refused to assume the risk of cutting the plywood with the cabinets installation completed. This required the installation of over 600 square feet of plywood to raise the foyer, dining, and living room floors. Yes, the problem could have been solved by a transition piece between the kitchen and the other rooms, but that was simply not an option. The design process was fun. Before the job started a production person came out with the designer and they walked through the entire job, and yeas, there were some small changes that needed to be made to the design. The installers were polite, patient with questions, and very neat. The half dozen or so items on our punch list were resolved to our satisfaction and in a very reasonable time. Their cost was within the low third. Next time I will make sure that every construction detail is verified up front down to the smallest detail.

The service went very well

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Overall it went very well and we are happy with the quality of the work and the materials used. The single most frustrating aspect is communicating with the project manager who can be delayed in getting information to you and returning calls. In all other aspects working with the staff and skilled employees. Cost below are for all three jobs.

It went extremely well. The kitchen is beautiful. The staff are so nice and very professional. They did an exceptional job. I am just so impressed with what was done to my kitchen, words cannot describe how happy we are. We are in love with our new kitchen. I recommend Bowen Remodeling & Design highly, and I will definitely use their services again.

Fabulous! The work was done on time and to perfection. The workers were very helpful, always respectful and worked very hard to our satisfaction. The owner came out several times to be sure we were completely happy. The designer could not have been more helpful, giving us great ideas that made the project come together.

Extremely well. The designer was main point of contact. Once we had a plan, she provided a work timeline and kept in regular contact. Crew members were professional, did beautiful work, and kept the house as clean as possible. Bowen made me fall in love with my home all over again.

First, everyone who came in were great, professional, personable, clean, and very helpful. The work turned out well. BUT, insist on a project manager to be responsible for work. There were incidents of rework and additional repair simply because there seemed to be no communication between the individual workers who came in. My main POC was apparently my sales person, who wasn't readily available during the work phase. Someone to coordinate before and during the work phase would have been helpful, and kept the original 3-4 day project from stretching out 3x.

See above. Very pleased. Recommend highly.

Great experience. Bowen has a very complete showroom (including tile) and the designer gave us great guidance in making choices. All staff were timely, courteous, and neat, and did high quality, meticulous work. All were good about communicating with us, and were very concerned with our satisfaction. Both the process and the results exceeded our expectations. We would recommend this company to anyone.

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They were on time and were always very professional. They kept us informed and we were very happy with their craftsmanship. The whole project was a success.

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