Update: After filing a claim in small claims court, and a complaint with the Department of Labor in Maryland against Abbott & Associates, we finally received the balance due to us on 8/15/18, so all of our original deposit of $4000 was eventually returned.
Description of Work: Roof Replacement
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$10,000
Richard V.
05/2018
1.0
roofing
+ -1 more
We signed a contract in November 2017 with Keith Abbott to have our roof replaced, and we paid him a deposit of $4000. After much prompting from us, he notified us in April 2018 that he was unable to perform the contracted work. He failed to refund our deposit, but with prompting from us, he eventually returned half of the deposit ($2000) with no explanation about the outstanding balance of $2000 still due. We continue to wait for the refund with no luck so far.
Description of Work: Roof replacement
Rating Category
Rating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$10,000
Stanley T.
04/2016
5.0
gutter repair
+ -1 more
unknown
Description of Work: Contractor glazed, puttied, treated with wood conditioner, and painted exterior wood trim around a large, second story oval window above our front portico. Access required cautious ascent on steep gable roof over portico. Excellent work in all regards. ST
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Suzette M.
06/2015
5.0
gutter repair
+ -1 more
unknown
Description of Work: Nicely done took a little longer than promised
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$10
Suzette M.
11/2014
4.0
siding
+ -1 more
It was fine. He is a nice guy. They were easy to work with. It took longer than expected. He has been good on following up with us.
Description of Work: They put on siding on our 1 and half story house.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$18,000
Lawrence L.
11/2014
4.0
roofing
+ -1 more
It went fine. They did a good job.
Description of Work: They put on a new roof.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
Leslee D.
10/2014
4.0
gutter repair
+ -1 more
They are a very small company so it's a bit harder to get things scheduled. I do think the price was a little high but due to my house closing and things surrounding that, I didn't have much room to negotiate the cost. I am also still waiting on my warranty documents but they got the job done and I haven't had any issues so far.
Description of Work: They removed the existing roof, repaired some issues and put on the new roof of my townhouse.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0
$2,800
Laima F.
04/2014
5.0
gutter repair
+ -1 more
We had a leak in the roof and Keith, the owner, actually took the time to inspect everything. One company we called showed up and declared we had to replace the skylight and they did not even bother to go up to the roof to check it out. Keith is a professional and very knowledgable. He spent a lot of time inspecting the entire roof and came up with creative fixes. The job was done quickly and we are very happy with the results. They communicated with us and showed up when they said they would. We highly recommend them.
Description of Work: They fixed the skylight leak, modified all the skylights to prevent future problems, sealed cracks in the chimney cap and installed gutter guards.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Gutters,
Roofing,
Siding,
Doors,
Kitchen and Bath Remodeling,
Finished Carpentry and Woodworking,
Garage and Shed Building,
Windows,
General Remodeling,
Cabinet Making
FAQ
Abbott & Associates is currently rated 3.6 overall out of 5.
Monday: 8:00 AM - 7:00 PM
Tuesday: 8:00 AM - 7:00 PM
Wednesday: 8:00 AM - 7:00 PM
Thursday: 8:00 AM - 7:00 PM
Friday: 8:00 AM - 7:00 PM
Saturday: 8:00 AM - 7:00 PM
Abbott & Associates accepts the following forms of payment: Check
No, Abbott & Associates does not offer free project estimates.
No, Abbott & Associates does not offer eco-friendly accreditations.
No, Abbott & Associates does not offer a senior discount.