JAMES WELLS

Company seal coated our existing driveway, did not use a primer on oil spots, after one month these spots have become visible again. Also used a spray application and sprayed (2) location of our paver walkway. Staff was nice

We needed to replace our sagging asphalt driveway and chose James Wells after explaining the problems in detail. We were assured that the solution proposed would result in a strong surface with no drainage issues. The quality of asphalt was extremely poor, with large stones and rough surface in several areas -- I think we were told it would "settle" and they would come back to seal it if we had issues. The sags returned after the winter, and we eventually checked the depth of the asphalt by drilling 1/4" holes down to the crushed stone in select areas. We learned the driveway was not poured to the contract we signed, with less than 1" of asphalt in some areas where 3 1/2" was promised. We didn't give this contractor an "F" for professionalism because after about 1 year of back and forth they admitted fault and refunded us completely. Note: Checkbook.org has additional reports on this contractor. I recommend you read them.

This company doesn't do concrete as I found another report under "Concrete - Pouring & Repair". Job done was terrible and the pad continues to separate from the step which will allow water into the basement if I don't caulk it. Apparently the unsupervised workers didn't like my instructions and I ended up with a flat tire from nails they strategically placed on the drive. Went to the contractor at another site where they were doing both asphalt drive and concrete sidewalk. Fortunately he begrudgedly reimbursed me for the time, trouble and tire repair. Don't use this company.

No updates on progress. Use prehistoric methods of tearing out old concrete, workers don't like being told how to finish up, etc.