Our experience was extremely poor and I would avoid working with this company at all costs. Dave Bell is sweet talker who makes promises about what he will do and makes lots of promises but the work is ultimately extremely poor and he does not stand by his work in any way shape or form. In our case, he stole money from us and ran. He agreed to raise and seal some concrete steps outside out home. We waited and waited and waited for the original work to begin and kept calling and calling and checking in to no avail. Finally, after about two months of waiting, he called and asked if he could come the next day. We agreed and a team of three men were out with David Bell supervising. I was relieved and excited because of all the good reviews. However, I was quickly disappointed. The steps were raised, although they were not completely level. I was ready to accept the steps not being completely 100% level and wasn't going to even say anything about that. However, the caulking job was really, really bad. Awful. Messy, uneven. Caulk all over the place like they had been painting with their fingers. I was already concerned, but then about two days later and after one rain, the caulk basically disappeared in spots and there were gaping holes EVERYWHERE. The interior of my house was left to the elements even worse than it had been before they raised and sealed the steps originally. I called Mr. David Bell out to look and he was originally clearly very offended that something could be wrong. He wanted his money. I was actually kind of embarrassed for Mr. Bell and nervous to show him because of how badly it looked and how the holes were gaping everywhere. However when he saw the work, he agreed it was awful and called it that much as well as a "s*it job." His exact words were "My guys did that?!" He agreed to personally come back and do the caulking himself. However, we did not see Mr. Bell for about THREE weeks. Meanwhile, we experienced a strong rainstorm and water poured into my house and flooded the basement to the extent that water was seeping through the walls in our half bathroom. I called Mr. Bell and informed him that we needed him out immediately to fix the caulking that he had left to the elements and his only response was basically "oops, sorry, besides, your house had already been receiving water for years." We had never, ever had water seeping through out walls this way. We had only had only had visible water damage like this when Mr. Bell left our home foundation completely open and unsealed for 3 weeks. Strangely enough, Mr. Bell acknowledged that the house was very much unsealed and that he left it that way. (Why on earth would you ever leave someone's home foundation unsealed and open to the elements for 3 weeks?!) The icing on the cake is when he finally came out to fix the caulking and I told him I wanted to wait a little while to see how this caulking would take before we finally gave him the full payment. I would give him 75% now and the remaining 25% once I could confirm that there would be no further holes. He basically had a full- on tantrum. I won't get into the details, but it was ugly. He kept pushing back that I needed to pay him 100% immediately as regardless of what would happen, he would stand by his work and fix whatever needed to be fixed. I insisted on paying only 75% and gave him partial payment. I was nervous that we would have rain and would have holes once again. He re-did the caulking, and what do ya know, after a single rain storm, the caulking cracked the entire way across the steps. Holes once again and my home foundation is open to the elements and rain, once again. I called him back out and we had a heated exchange. I have never been spoken to so poorly by someone I am supposed to be doing business with and by someone where THEIR work has been the issue and I am just trying to get it fixed once and for all! Ultimately he agreed that the caulking needed to be re-done and that maybe it was bad caulking and he needed to use a different kind. He promised to come back to our home withing a few days. That was October. It is now December, and despite repeated email inquiries, there has been no no sight of Mr. Bell. He took the partial payment and ran. He also refuses to send us a receipt for the partial cash payment (75%) we gave him. He does not perform quality work and he does not stand by it. Further, expect to be yelled at, and belittled and if you dare bring up a quality issue and try to get it resolved. Because Mr. Bell just wants his money and that's it. and he told me that much many times -- "I just want to get paid". Whether the work is done well, or right., that doesn't quite matter. I will be filing formal complaints with BBB.