Pen Win Windows and  Doors, LLC logoApproved Pro
Approved Pro

Pen Win Windows and Doors, LLC

Deck or Porch Repair, Asphalt Shingle Roofing Repair, Doors (Exterior) Installation and Replacement,

About us

At Pen Win Windows and Doors, LLC, we believe a deal is only a deal, if both parties are happy. We truly believe in making the experience enjoyable and informative in the process. Just ask our customers about the ''Pen Win Experience". We go beyond the call of duty to make our customers happy. Our clients are willing to take phone calls to verify our effectiveness and our love for what we do. Give us a call today, so we can make your tomorrows even better.

Business highlights

13 years of experience

Amenities

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.6182 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
79%
4
14%
3
3%
2
0%
1
3%

Filter reviews by service

Showing 1-25 of 182 reviews
Jessica C.
Jul 2022
5.0
Deck or Porch Repair
Yes, I recommend this pro
They were incredibly hardworking and did amazing work!! Highly recommend!

Joel Y.
Jun 2022
5.0
New Window - Single
Yes, I recommend this pro
Window installation was delayed by supplier shortage, so Horace used an equivalent supplier who had better availability. He offered to compensate me for the unexpectedly long delay, showing his interest in customer satisfaction. Quality of workmanship was excellent.

Janaye I.
May 2022
3.0
Asphalt Shingle Roofing Repair
Had some issues that had to be resolved by another contractor.
Response from

"All of our jobs contain a warranty. We were not contacted or notified concerning any issue. A property management company was hired. After the roof being installed in 2019, we are getting this review in 2022. We will contact Angieslist for a resolution concerning this issue."


Kimberly W.
Jan 2022
5.0
Yes, I recommend this pro
Great communication

Edward W.
Jan 2022
5.0
Yes, I recommend this pro
Very professional
Response from

"Thank you sir for the business and furthermore the opportunity."


Arnold J.
Jan 2022
2.5
Doors (Exterior) Installation and Replacement
Very little product information before the job. Difficult scheduling Evasive answers to questions
Response from

"We are in touch with Angie's now with our evidence of these statements. We were contacted by this gentleman to put on a storm door. Both the storm door and the interior door needed to be replaced. We were only allowed to replace the storm door because financially it was best at the time. We did work far beyond what his contract detailed. We were told what door to purchase and we attained the door he described. After the door was completed and we requested payment several times before a payment was sent. No complaints was made nor were we contacted. This is a case of a client not wanting to pay us, so they leave a bad review."


Joelle B.
Jan 2022
5.0
New Window - Single
Yes, I recommend this pro
Supply chain crisis or not, we eventually got our beautiful window replaced and are so thankful to have it installed before the end of the year and the coldest months. Once our window found its way to Maryland, Horace and team got it to our house and installed within days during a holiday week.
Response from

"It was such a pleasure to serve you. I hope we earn the opportunity again.."


Murray W.
Aug 2021
5.0
Doors (Exterior) Installation and Replacement
Yes, I recommend this pro
$100,000
Good Experience... Good work.

Geoff H.
Apr 2021
5.0
Yes, I recommend this pro
$280,000
Horace communicated regularly and consistently ensuring we always new the status of the job. There were no hidden cost and he delivered what was discussed. Definitely rehire on our next job

Raymona R.
Oct 2020
5.0
Asphalt Shingle Roofing Repair
Yes, I recommend this pro
Blah Blah Blah

Anthony C.
Oct 2020
5.0
Yes, I recommend this pro
Horace was very responsive from the beginning. He quickly provided an estimate via phone. He then responded out the next day to start the project. He did very good work completing our siding project.

Sherrelle O.
Sep 2020
5.0
Asphalt Shingle Roofing Repair
Yes, I recommend this pro
$8,000,000
Excellent customer service! Came out right away and the work was completed the next day.

Rudy R.
Aug 2020
5.0
Asphalt Shingle Roofing Repair
Yes, I recommend this pro
$590,000
Honest, reliable, efficient work! I highly recommend!

Carl H.
Jul 2020
5.0
Asphalt Shingle Roofing Repair
Yes, I recommend this pro
$92,500
Good job

Wendy B.
Jul 2020
5.0
Asphalt Shingle Roofing Repair
Yes, I recommend this pro
Horace was wonderful to work with. He gave great advice and his bid was the most economical of four bids I received, His crew were wonderful too and left my house site cleAner than before their work! I highly recommend this company!

Jesse S.
Jul 2020
4.5
Asphalt Shingle Roofing Repair
Yes, I recommend this pro
They were punctual and professional. The work was done in a timely manner and customer service was great.

Chris H.
Jul 2020
5.0
Yes, I recommend this pro
Great company did awesome work for us. Need windows in the fall. We are looking to call them back.

K M.
Jul 2020
5.0
Yes, I recommend this pro
Excellent customer service experience. Horrace was very patient and communicate very well. His team was very professional and went beyond what I ask for. He also gave me a deal I couldn t deny! Thank you! My roof look great !

Stick J.
Jul 2020
5.0
Asphalt Shingle Roofing Repair
Yes, I recommend this pro
They are really professional

EDWARD W.
Jul 2020
5.0
Yes, I recommend this pro
Everything went just as I expected very professional

Kirk H.
Jul 2020
0.5
Asphalt Shingle Roofing Repair
I would NEVER HIRE OR RECOMMEND this company to anyone.
Response from

"As a company we pride ourselves as our reviews show with quality service. Every now and then we run into a client not being honest. This client had us come back to his home about a roofing situation where we replaced all of the material in the area of the leak satisfactorily. We even got a good review. We sent over other technicians to actually review the issue as well. Everyone reported that the area was secure and tight. We asked for the client to bring in his insurance company to review our professional job. So instead of having an outside source to review our work he decided to write a negative review. We are working to have removed."


Leander B.
Jun 2020
5.0
Asphalt Shingle Roofing Repair
Yes, I recommend this pro
Excellent service and very dependable😁😂🤣

Alfreda J.
Jun 2020
3.5
Asphalt Shingle Roofing Repair
Yes, I recommend this pro
Great job and very professional at time of service.

Karmecia E.
Jun 2020
5.0
Asphalt Shingle Roofing Repair
Yes, I recommend this pro
I highly recommend Pen Win. Horace is very knowledgeable. He explained thoroughly and honestly the issues we were encountering with our roof as well as options. We chose an install and it was reasonably price. I must say... They did an exceptional job on our roof and clean up.

Kristal B.
May 2020
5.0
Asphalt Shingle Roofing Repair
Yes, I recommend this pro
I called on Thursday evening they came out Friday afternoon took a look at my roof gave me a quote. We hired them they came back today which is Saturday and completed the job
...
Showing 1-25 of 182

Licensing

Licensed*

Trade License Number

107334

Trade License Locale

MD

Trade License Expiration

05/13/2026

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Pen Win Windows and Doors, LLC is currently rated 4.6 overall out of 5.
Monday: 9:00 AM - 7:00 PM Tuesday: 9:00 AM - 7:00 PM Wednesday: 9:00 AM - 7:00 PM Thursday: 9:00 AM - 7:00 PM Friday: 9:00 AM - 7:00 PM Saturday: 9:00 AM - 7:00 PM Sunday: Closed
Pen Win Windows and Doors, LLC accepts the following forms of payment: CreditCard
Yes, Pen Win Windows and Doors, LLC offers free project estimates.
No, Pen Win Windows and Doors, LLC does not offer eco-friendly accreditations.
No, Pen Win Windows and Doors, LLC does not offer a senior discount.
No, Pen Win Windows and Doors, LLC does not offer emergency services.
No, Pen Win Windows and Doors, LLC does not offer warranties.

Contact Information

8787 Branch Avenue, Suite 231, Clinton, MD 20735

Service Hours

Sunday:Closed
Monday:9:00 AM - 7:00 PM
Tuesday:9:00 AM - 7:00 PM
Wednesday:9:00 AM - 7:00 PM
Thursday:9:00 AM - 7:00 PM
Friday:9:00 AM - 7:00 PM
Saturday:9:00 AM - 7:00 PM
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