Approved Pro
JCI Environmental
Septic Tank Cleaning or Pump Out, Commercial Septic Tank Cleaning or Pump Out,
About us
We're dedicated to providing our clients with the very best in service, drain clogs, septic repairs and pump-outs. We specialize in a variety of residential and commercial services and take pride in the attention to detail put into each of the projects we're involved with. We're known for our quality work and the integrity of our business. We look forward to building long-term relationships with our clients, and guarantee your satisfaction. Call today!
Business highlights
29 years of experience
Services we offer
Jetting and camera work , Plumbing, Residential and Commercial, Septic Pumps, Storm Water
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.652 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 79% | ||
| 15% | ||
| 2% | ||
| 0% | ||
| 4% |
Filter reviews by service
Showing 1-25 of 52 reviews
Bonita H.
May 2025
My tech was very pleasant and efficient.
Michael G.
Aug 2023
JCI is extremely unprofessional, charged me close to 2k for nothing. I used there services twice first time to pump a septic tank which took 2 weeks if not more and the second time to troubleshoot backflow for snake tank. I was under the impression service would be quicker but they had to pump the tank in between installment of deposit due to them being untimely. They where on site for a 1hr dig up 12 of dirt and ran a camera and told me nothing was wrong. I am more disappointed they want me to pay the full price and the lack of impromptu services. Blame was placed on me for there lack of scheduling stating I did not inform them this was a commercial print. Regardless people occupied the home and needed service at least scheduled. I feel robbed.
Adrienne S.
May 2023
Septic Tank Cleaning or Pump Out
I'm pleased with the service
Zil C.
Jan 2023
Septic Tank Cleaning or Pump Out
On time and very professional
Gary C.
May 2022
Septic Tank Cleaning or Pump Out
Everyone was very knowledgeable and helpful. I will definitely use this company again.
Monica G.
Aug 2021
Septic Tank Cleaning or Pump Out
I dont remember the names of the men that showed up at our home. They were all very nice. Management dropped the ball, not them.
Paul A.
Jul 2021
Septic Tank Cleaning or Pump Out
First time customer, very satisfied with job.
Tracy R.
Jul 2021
Septic Tank Cleaning or Pump Out
Very professional, fantastic customer service. Will use this company again when the occasion arises.
Janice S.
May 2021
Septic Tank Cleaning or Pump Out
Great company and great work for a reasonable price. Very professional service and customer service. I would recommend them to anyone.
Sandra W.
Nov 2020
Septic Tank Cleaning or Pump Out
I will hire again.
Response from JCI Environmental
"Thank you and we appreciate your business"
Eric K.
Nov 2020
Septic Tank Cleaning or Pump Out
This was an absolutely excellent and professional service! The JCI Environmental Service is the best service we've had for our septic system needs! As an engineer, I have had the opportunity to be a part of leading many high performing teams working across platforms that are on land, sea, and space. I can tell a professional, highly skilled workforce. The JCI Environmental excellent service started with our first call to them for the job. Their reception was excellent, asking if the need was an emergency or preventive maintenance. They scheduled the service within two days, and Service Technician Nathaniel arrived 10 minutes early for the scheduled septic inspection, pumping, and draining. He was absolutely professional and took the time to ask the questions that were necessary to provide me with a full understanding of the service. The technician was careful and when he was finished to left everything perfect. Everything was upfront, there were no hidden surprises. The cost was great and the service excellent! The JCI experience was absolutely great. Our family will continue using JCI and we highly recommend them! Thanks to JCI Environmental, Tony, Nathaniel, and the great folks that make up their team!
Response from JCI Environmental
"Thank you we appreciate your business and we look forward to working with you in the future! We also thank you for the referral."
Sonya W.
Nov 2020
Septic Tank Cleaning or Pump Out
I called and received great and professional services on the same day. Mr Tony gave great advice and I will be using this company in the future.
Response from JCI Environmental
"Thank you we appreciate your business!"
Rodney S.
Oct 2020
Septic Tank Cleaning or Pump Out
This Company was very knowledgeable and Professional. I had a lot of questions about my septic tank and well, all questions were answered and explain.
Response from JCI Environmental
"We appreciate your business! We are happy we were able to answer all your questions and provide you with guidance!"
Diane N.
Oct 2020
Septic Tank Cleaning or Pump Out
They were extremely wonderful and hard working and helpful!! I will recommend them to anyone needing their tank cleaned out!!
Response from JCI Environmental
"Thank you for the referral and we appreciate your business!"
James T.
Aug 2020
Septic Tank Cleaning or Pump Out
They need to lower the cost but service was good.
Response from JCI Environmental
"Thank you we appreciate your business! Thank you for your input on the cost of services that was provided. We look to provide awesome service and competitive prices. We take all suggestions in consideration. We hope to be able to provide you service in the future."
Lorraine E.
Aug 2020
Septic Tank Cleaning or Pump Out
They were on time. They were careful while on my property. They were polite and courteous. Located the work area and immediately went to work. They completed the task and left area tidy and thanked us for our busiess. Overall good work and attitude. We would recommend them to anyone and use them in the future.
Response from JCI Environmental
"Thank you we appreciate your business! Thank you for the referral!"
Cynthia B.
Aug 2020
Septic Tank Cleaning or Pump Out
The person that came did a a great job; however, communication regarding the time they would arrive was poor. Service was scheduled between 12-2pm. Got text around 12:30 stating they were on the way. Got another email changing the schedule time to 12-3. Around 1:45 got text saying they were on the way. Provider did not arrive until around 3:45. I lost time that I had planned to do something else waiting. Once arrived he was very friendly and did a great job pumping out the tank. I would use the service again but ask to communicate better regarding arrival time.
Response from JCI Environmental
"Thank you we appreciate your business! Again we truly apologize for the issue with the arrival time. We try our best to keep our customers informed the best we can and sometimes things happen beyond our control. We look forward to working with you in the future. On your next service you have with us we hope to do better with meeting your expectations in the communication department!"
Michael W.
Aug 2020
Septic Tank Cleaning or Pump Out
Above and beyond service. Would recommend and utilize the service again, if needed. All employees were prompt, professional and knowledgeable. Fair and upfront pricing.
Response from JCI Environmental
"Thank you we appreciate your business and referral!"
Amber P.
Jul 2020
Septic Tank Cleaning or Pump Out
Response from JCI Environmental
"Thank you we appreciate your business!"
Susan J.
Jul 2020
Septic Tank Cleaning or Pump Out
The service was great from the time of first contact. I was able to schedule quickly and the service rep that came out was efficient and did a great job. Would recommend this company and plan to use again in the future personally.
Response from JCI Environmental
"Thank you we appreciate your business! We appreciate the referral and look forward to working with you in the future!"
Robert B.
Jul 2020
Septic Tank Cleaning or Pump Out
JCI is an excellent provider of service. They are professional and technically competent. JCI has great customer service and I would recommend them to anyone desiring septic tank servicing.
Response from JCI Environmental
"Thank you we appreciate your business! Thank you for the referral!"
Dee M.
Jul 2020
Septic Tank Cleaning or Pump Out
Great guys they did a wonderful job
Response from JCI Environmental
"Thank you we appreciate your business!"
Shari T.
Jul 2020
Septic Tank Cleaning or Pump Out
Professional and thorough. Did an exceptional job! A very satisfied customer.
Response from JCI Environmental
"We thank you and appreciate your business! We are glad we met your expectations!"
Marrina N.
Jun 2020
Septic Tank Cleaning or Pump Out
Tony and his team were very thorough in explaining septic location and pumping process. They did a fantastic job! Our septic tank is clean as whistle.
Response from JCI Environmental
"Thank you we appreciate your business!"
Gina B.
Jun 2020
Septic Tank Cleaning or Pump Out
JCI is the most professional company that I have dealt with in many years! I was taught so much and greatful for Mr. Tony and team! Totally knowledgeable and caring. The depth of concern and quality is more than outstanding! Hiring JCI was more than right. It was a blessing! Thank you JCI! GB of Brandywine MD
Response from JCI Environmental
"Thank you we appreciate your business! We are happy we were able to answer your questions and provide you with the information needed!"
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
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FAQ
JCI Environmental is currently rated 4.6 overall out of 5.
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
Sunday: Open All Day
JCI Environmental accepts the following forms of payment: CreditCard
Yes, JCI Environmental offers free project estimates.
No, JCI Environmental does not offer eco-friendly accreditations.
No, JCI Environmental does not offer a senior discount.
No, JCI Environmental does not offer emergency services.
No, JCI Environmental does not offer warranties.