Tri County Fence & Decks

Tri- County fenced our backyard last week. I would certainly hire them again for additional outdoor projects. They are professional, competent, and outstanding as far as completing the job at hand. Their price was reasonable and their materials were high quality. I would definitely recommend them to other homes in the area. Sarita

Very professional representative visited and quoted project initially, but nearly 60-day delay in scheduling installation. Installation of fence completed in less than one day with impeccable craftsmanship.

It went very well, the estimator was very professional and the end product was excellent and professionally completed

Courteous service and great end result! They even helped getting a copy of my plat when I couldn't find my copy. The crew was fast and with precision.

Tri-County was excellent, we got quotes from several companies and theirs came in the lowest. We did have to wait a while due to a wood shortage, but Susan came out promptly when we asked for the estimate and the pricing and contract were transparent and clear. The whole process was prompt, communicative, and delightful. Two guys got the job done in less than a day, arrived on time, and the quality of the work looks great.

Very smoothly. Due to wood shortage it took an extra couple of weeks, but once the material arrive, the two man crew did the entire job in half a day. Fence looks wonderful

BEST OF THE BEST! We consulted with several fencing contractors before choosing TriCounty. Couldn't be happier with their work. Susan Cook was very knowledgeable and patient in helping us design the best layout for our property -- a bit tricky as it involved a driveway in the middle, other neighbors' fences, and some huge trees and shrubs around the perimeter. Their crew, led by Neri, was likewise professional, pleasant and very hard-working too. We've already had lots of folks walking by ask us who did the beautiful job. Cost was in-line with other local contractors.

Fence installation February 2020 1 day project, 3 board paddock fence We looked at 3 fence companies, they were all very close in price so we went by customer service. We have had issues with contractors in the past, and we were really cautious not to repeat that debacle. Not only was Bruce incredibly friendly, he came more prepared than the other estimators. He had equipment to measure the yard where as the others just eyeballed the property and used our land survey. I could tell he was being very thorough. He told me when he was done he wasn't going to go over numbers then bc he didn't want to try to sell us on anything, he would email us a quote in 2-3 days. When the quotes came in, out of the 3, Bruces quote with Tri-County was the most thorough, probably because he's the only one who actually measured the property line himself. We were very impressed, and since the prices were all pretty similar we went with the more detail and customer service oriented company. The crew came 30 minutes ahead of schedule to begin setting up. They did about 250' of 4' high paddock fence and 3 gates; the crew completed the entire job in 4 hours. The fence is to keep the dogs in, and the crew even noticed details to fence in that we didn't even think about. The fence looked so good, our neighbor even came over to tell us how nice it was! It's been absolutely great just letting the dogs out so they can play and run wild a little. The fence is magnificent and we are very happy! Jennifer was my contact at the office and she was a delight over the phone, everyone was so friendly. We may hire them again in the future when we are finally ready to demolish our deck and build a new one.

Tri-county did an exceptional job. 5 stars!

Removal of the old fencing and installation of the new aluminum fencing was completed in a day. Tri County personnel were awesome. Worked with Susan Cook on several different fencing options before we settled on the aluminum fencing. She was very patient and made several trips to the house to determine the most cost effective way to accomplish the project. The installation team completed the project in about 10 hours removing all the old wood fencing and excess dirt. It was a pleasure working with a truly professional team. Also love the "bronze" finish

Excellent -- the estimator gave us various options so we could identify the one that best fit our budget. The workers worked in difficult conditions (cold and snowing one day -- warmer but muddy the next). Their attitude was positive throughout despite the weather, and they finished on time, with all work done well. We definitely would hire them again.

Our double gate had broken and I was looking for referrals. Some neighbors had posted about their great experience with Tri County Fence. I reached out to over 6 companies for estimates and Tri County was the only company to actually come to my house and was responsive. The rest of them gave me ball park prices over the phone or didn't call me back at all. Susan came out and gave me suggestions about what she thought would work best for what I needed. I appreciated her professional opinion and options. We decided to go with Susan's suggestion. They are professional, easy to deal with, their work is extraordinary and I could not be happier with our new fence and gate! I highly recommend Tri County Fence and Susan!

The entire process went very smoothly and I am very satisfied. All people were very easy to work with and answered all my questions. The new cedar fence is so bright it looks like a light was turned on in my yard. The new fence makes a big difference.

Very well; prompt service

Susan was great. She was with me every step of the way, returning all my inquiries within a few hours at most! Installers were great too. They were nice, clean and went above and beyond. There was a gap of approximately 1 foot by 2 feet at the bottom of the house that I did not account for. They made a small fence-like barrier without me even having to ask. In fact, I didn't notice the gap until later that day! If they hadn't done that, mine or my friends dogs would be able to get out of the yard! There was no headache involved with TriCounty. They were transparent and responsive the whole time. I got quotes from three different companies and TriCounty was the lowest. If a new need arises, I will use TriCounty regardless of the price.

The project went very well. The fence company, Tri-County Fence, kept in contact and sent all needed paperwork by email promptly. The four-man crew came when they were scheduled to and installed the 130' of fence and three gates in one day. They were as careful as possible around the plantings that were near the installation, and they cleaned the work site thoroughly. They asked me to look at a couple of issues that came up, so they were solved to my satisfaction rather than to their convenience.

From the initial contact with Tri-County Fence & Decks to the final installation of the fence, it went very well. All the staff were professional and polite. The installation crew did a quality job and left the work site looking great.

All went as planned. Sue and Bruce came out and suggested layouts that would be accommodating for the property. Very happy with their suggestions.

We interviewed several companies,  Tri-County wasn't the cheapest, but were much lower than the "big name" fence companies. I figured this was because they saved on marketing costs with pocket folders of photographs rather than polished material.
Scheduling went OK. The first day, as requested by the company, I stayed home to ensure the posts were all in the correct location.
Two subcontractors arrived the first day to dig the holes and set the posts in dry-pack concrete. 
Before they left for the day, I noted that none of the gates were as wide as specified, and requested that the main gate be enlarged to fit a truck of their size thru, I was told this wouldn't be a problem.  After they left for the day, I noticed that many of the posts were still loose, and were not set with the proper amount of cement.
I called Tri-County and confirmed with the amount of cement bags left in the trash, were not sufficient for the number of posts.  I requested a supervisor arrive the next morning to confirm these items would be resolved as I had to show up for work the next day.
 
Day 2, the owner of the company arrives and agrees the posts were not set with sufficient concrete, and agrees that the gate can be made wide enough to fit a work truck through for future deliveries of mulch and other landscaping materials.
When I came home from work that evening I was astonished to see a large crew wrapping up the installation of the fence; however, the gate posts were not corrected. They were still under 8 feet. and the side gates are still under 4 feet. As originally specified in the contract, and well smaller than what I was assured they would be by the installation crew and the company owner.
We contacted Tri-County to have the gate widened and were told that it would be handled.  When a crew finally came out, s month later, they said they were only prepared to move the gate 1-2 inches, and hadn?t brought materials to open the gate wide enough to fit a truck thru, like we had been assured would be the case. 
We called their salesman and was told it would be $50 more to enlarge the gate, but then we were sent a bill for $365.   And then were berated for not filing a change order when the fence was installed.  Something that should have been told to us by the Owner, on the day of installation.
Tri-county has demanded payment in full prior to completing the gate change and now are threatening to send us to collections.
I have learned through this debacle that when hiring a fence company, most all use subcontractors to do the actual installation, each of the crew members showed up wearing a different fence company tee-shirt.  Verify in writing the depth of each hole that
will be made, and how much concrete will be used to fill it.  While the holes are being dug, measure the depth of each hole and when they start placing the posts and concrete ensure the appropriate amount of concrete is added to each hole.   You need to be your own General Contractor.

I was very impressed by the responsiveness of Sue Cook. We explained to her that we were in a hurry to have a fence installed in our back yard of the new home we had purchased to provide a protected area for our little dog. She was very responsive (and patient in dealing with our HOA) and helpful- even suggesting designs (we went with a lower fence and we are so glad we didn't go with the taller fence!). We decided to go with a white vinyl fence- which we just love. The installation went well and they really stand behind the work. The follow-up is great. We received several estimates from different companies across Montgomery County- and I just felt like Tri-County was the most responsive and really cared about the work and product they were providing. Thank you very much for the final product- we are very happy with the fence- and Maggie (our little dog)- loves having a fenced area!

Dave performed all the work from tear down and disposal of old deck to installation of new deck. Job took a total of 3 days. He was always on time, kept us updated on progress and did really nice work.

I contacted Susan Cook from Tri County Fence & Decks to provide an estimate for pool fencing for a new in-ground pool. Brad Meyer came to our home to measure for an estimate and showed us options. The next day, we had an estimate that was very

competitive. Having had Tri County do work at our previous home, we were very comfortable with them and knew they would do a good job.

The fence installation was scheduled around our pool construction, which fluctuated due to weather. Susan was very accommodating, and was able to get the crew to our house just when we wanted. The crew was courteous and knowledgeable. During installation, my husband and I decided we wanted a slightly different angle to the fence since our pool is curved. They adjusted the layout and were still able to complete the installation the same day.

We are very happy with the way the fence looks and have already received several compliments on it. We will definitely use Tri County in the future.

Great service from start to finish.   Very happy with the result.

They did the job on schedule, at the stated cost, and cleaned up thoroughly afterwards, including removing some debris that I had generated, which they were not really obligated to deal with. The finished fence looks great - no warped boards, and evenly aligned with the sloping terrain of the yard. All of the workers, supervisors and office personnel were friendly, polite, and responsive. I highly recommend Tri County for fence installation.

They took a little longer to finish it than expected due to bad weather but it was done well and I love it.