TOP HAT CARPET CLEANING

I wish they were cheaper. He was very knowledgeable especially about water damage. He tried to help us without costing us a lot of money at first. Unfortunately, he had to come back and take further measures which cost more money, but that par for the course. He came back and he tried to work with us first. He was very professional and very friendly.

OUTSTANDING!  Robert is simply fantastic and we WHOLEHEARTEDLY recommend Top Hat Carpet cleaning!

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Did an excellent job cleaning my carpets. Robert was professional and told me that if I needed him to come back to take care of anything I saw after he left he would come back at no cost. He took care of a stubborn stain on carpet which came out with extra treatment. gave me scotch guard for free as it was a move in. I would definitely use Top Hat again.

Robert is very knowledgeable and a genuinely nice person. He arrived on time and when he left, there was no mess to clean up.

Very professional service. He is always on time, neat, and tidy yet he works very hard. Robert has been here over the past 15 or more years. I use no one else and trust Top Hat completely. I asked if he could clean the spots on my family room area rug. He said that it is something that can't be cleaned - it'll shrink and lose its shape if he even tried it. He's very honest about what can and can't be cleaned, not trying to sell something that won't be satisfactory.
Amy is very cordial and friendly on the phone making appointments, using a realistic schedule. If she says he'll be there between 2:00 and 4:00, expect him at 2:00!

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I found Top Hat on Angie's list. When I called, Roberts wife was very pleasant and explained the price structure and what Robert does. She scheduled me within 2 weeks of my call. Robert was prompt and cleaned the articles I contracted for. He seemed to do a very through job. He was clean and pleasant. I was pleased with the work and will call him again when needed. He said if I found anything not to my satisfaction, he will return and make it right. As it turned out, that was not necessary.

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Top Hat was recommended by our realtor for getting our house ready to sell. Even he said they were a little more expensive but did a great job. We had 3 dogs and a two year old so our carpet had plenty of stains so we wanted quality over the cheap price. We had used a cheap service in the past and they did a horrible job. Robert from Top Hat was GREAT!. It was very easy to make an appointment, he called on the day of to let me know he was on his way, and did an even better job then we thought was possible. We thought we might need to get a new carpet in our basement due to a large stain but he got it removed. It took 6+ hours to clean almost every room in our house, but it was well worth it. I would highly recommend them and I would use them again.

Setting up the appointment with Amy with all the difficult details that were important to me was a breeze. This is the second time I've used Top Hat. Robert is professional, punctual, and personable. I decided to write this review while he's finishing up on the stairway. My carpets look new again which means a great deal to my wife and I because we have a 4 year old. Unfortunately kid rock will be home in 15 minutes so we only have little time to really enjoy this moment. Just want to thank Amy and Robert once again for a great experience. I really appreciate the personal touch.

After the phone was restored by the utility we were able to confirm they had not gone out of business. Though the schedule that day caused a slight delay in arriving; we were very impressed with the due diligence and professionalism. Our carpet was cleaned very well, and Robert spent an extraordinary effort making sure all details were attended to. This is a good company, and highly recommend them. We will hire again if they're not too busy!

Overall, we couldn't have been more pleased. The carpet looked like brand new when the job was completed. We had a question about an odor that was in the air a couple of days after the cleaning. He came over, made certain that there was not a problem and explained that the odor was part of the drying process. It would disappear when the carpet had completely dried. He was right. The odor disappeared and the air was clear. We highly recommend them.

Just fine.

Tehy did a great job. our 15 year old carpet looks like new. We have used Top Hat for 10+ years and they always do a great job.

Robert did a beautiful job on the carpets. He was able to remove stains that were there even before we came to the home. He arrived on time, and took his time to do a great job. I will absolutely use Top Hat again.

I can't say enough good things about Top Hat and Robert who performs the jobs. I've used them quite a few times and have always been very pleased with the results. He's on time, extremely courteous, and hard working. He'll explain his routine and the products he uses if asked. I highly recommend using Top Hat.

EXCELLENT!

Serviceman showed up EARLY (what a relief). He explained how he was going to clean the carpet and extract the stains. He was cheerful, neat and quick. He completely cleaned up after himself.

He was fantastic, actually. He was probably the best carpet cleaner I've ever had. He had a business card, and he went through all of the information beforehand. He placed all of my furniture on a foam pad. He proceeded to do the job. His prices were reasonable, and he seemed to be a family man.

We were very pleased with his work. He used equipment we have never seen before.We kept smelling a pet odor from the previous homeowner. Robert used some kind of light that luminated the pet stains we couldn't see. He treated the areas and we haven't smelled anything to date. We also had dye stains the previous cleaner couldn't get out. Robert explained about this new "epoxy" dye remover and used it. Wa-la it was gone! He said he's been in business for 21 years and it shows. A friend told us about the company. It is a husband and wife team. Robert does the work and his wife (Amy) schedules the appointments. We liked that the owner still does the work. We've had cleaners come in the past who looked pretty scary so we're very picky on who we hire.We will definately use Top Hat again !

I have used this company before. They are personable, easy to work with and do a great job. I would highly recommend them.

After an A/C leak led to a basement flood, we were panicked. Got several estimates, which ranged from $700 - $1300. A friend, a Realtor, recommended Top Hat. We called, had a visit that day, and began work immediately. It wasn't as 'fancy' as some of the other providers, who swore we needed super heavy equipment, but the system worked, responsiveness was fantastic, and they really seemed to care about getting the job done correctly without overcharging us. Would absolutely use again, and will use for carpet cleaning. They charged by the visit, estimated 2 visits, made 3 visits, and charged us for 2!! excellent work!!

They were prompt, very courteous, and reasonably priced. They took extra care with my furniture and even offered to help move some thing around. Would certainly hire again.

TOP HAT CARPET CLEANERS ARRIVED ON TIME, WERE VERY COURTEOUS, AND PROFESSIONAL. THEY DID AN OUTSTANDING JOB GETTING THE STUBBORN STAINS OFF THE CARPET. MY UPSTAIRS LOOKED BRAND NEW AGAIN.