JAY'S AUTO SERVICE

Auto Service, Auto Transmission, Auto Inspections,

About us

“Our Mission is to provide Honest Automotive Repair advice, Quality Workmanship and Exceptional service. This will allow long-term growth and ensure reasonable profits while providing future opportunities for our team members. 12 years ago when we started doing business in the Catonsville area, our number one goal was to provide Honest & Quality Service at an Affordable price. In the previous decade we have witnessed much improvement within our local mechanic shop, but today with YOUR help we have managed to relocate to a more Professional and Elegant location, where our goal is the SAME as it was 12 years ago. Honest & Quality Service at an Affordable rate!”

Business highlights

27 years of trusted experience
Emergency Services Offered

Services we offer

Maryland Safety inspection, American, European, Asian, Full Line of Diagnostics,brakes, Suspension, Electrical repair, mechanical repair, engine repair, transmission repair, cooling system, a/c system, heating system, Factory recommended repairs, Mileage interval repairs, all work warranted for months/12000 miles, and much more

Services we don't offer

Body work

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

Discover
MasterCard
Visa

Reviews

3.73 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
67%
4
0%
3
0%
2
0%
1
33%


Rating CategoryRating out of 5
quality
3.0
value
3.5
professionalism
3.0
responsiveness
3.5
punctuality
3.0
Showing 1-3 of 3 reviews

Darren B.
01/2024
5.0
auto repair
  + -1 more
Family owned. Felt very comfortable having them work on my truck. Very professional and customer friendly. Mel and Darren said hello as soon as I walked in and made me feel at home
Description of Work: Replaced thermostat and thermostat sensor

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Ayanna M.
11/2016
5.0
auto repair
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Edward T.
01/2015
1.0
transmission repair
  + -1 more
Left transmission pan plug loose, two days later it fell out and I lost all fluid and broke down. Had to be towed. They also stole an expensive flashlight during the appointment, initially put in the wrong gasket which caused a leak and burnt oil smell, and had my car from 8:20am till 5:45pm (45min after close). Did I forget the two hand-sized oil spots on the interior. When I called to ask for a refund on transmission work, the owner, Jay, told me I'd lose in court and that I was "confused" about my flashlight's whereabouts.
Description of Work: Replace transmission screen and fluid. Replace differential hydraulic fluid. Oil job. Replace air filters.

Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
1.0
responsiveness
2.0
punctuality
1.0

$830

    Contact information

    5506 BALTIMORE NATIONAL PIKE, Catonsville, MD 21228

    www.jaysautoservices.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 6:00 PM
    Tuesday:
    8:00 AM - 6:00 PM
    Wednesday:
    8:00 AM - 6:00 PM
    Thursday:
    8:00 AM - 6:00 PM
    Friday:
    8:00 AM - 6:00 PM
    Saturday:
    9:00 AM - 3:00 PM

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Auto Service,
    Auto Transmission,
    Auto Inspections,
    Heating and Air Conditioning,
    Auto Towing,
    Auto Radio Service

    FAQ

    JAY'S AUTO SERVICE is currently rated 3.7 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 6:00 PM

    Tuesday: 8:00 AM - 6:00 PM

    Wednesday: 8:00 AM - 6:00 PM

    Thursday: 8:00 AM - 6:00 PM

    Friday: 8:00 AM - 6:00 PM

    Saturday: 9:00 AM - 3:00 PM

    JAY'S AUTO SERVICE accepts the following forms of payment: Discover,MasterCard,Visa
    Yes, JAY'S AUTO SERVICE offers free project estimates.
    Yes, JAY'S AUTO SERVICE offers eco-friendly accreditations.
    No, JAY'S AUTO SERVICE does not offer a senior discount.
    Yes, JAY'S AUTO SERVICE offers emergency services.
    Yes, JAY'S AUTO SERVICE offers warranties.
    JAY'S AUTO SERVICE offers the following services: Maryland Safety inspection, American, European, Asian, Full Line of Diagnostics,brakes, Suspension, Electrical repair, mechanical repair, engine repair, transmission repair, cooling system, a/c system, heating system, Factory recommended repairs, Mileage interval repairs, all work warranted for months/12000 miles, and much more
    Body work

    Contact information

    5506 BALTIMORE NATIONAL PIKE, Catonsville, MD 21228

    www.jaysautoservices.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 6:00 PM
    Tuesday:
    8:00 AM - 6:00 PM
    Wednesday:
    8:00 AM - 6:00 PM
    Thursday:
    8:00 AM - 6:00 PM
    Friday:
    8:00 AM - 6:00 PM
    Saturday:
    9:00 AM - 3:00 PM