21st Century Power Solutions Maryland

Konrad was informative and responsive throughout. System installed, waiting on BGE to give final approval within next 2 days

Still spinning my meter backwards.

excellent, very professional

Everything want great. From the salesman explaining everything, to my multiple changes to the system, to installation, to operation. After six bids from other solar companies (Solar City being the highest), 21st Cent was the lowest. Our BGE bills this year have all be less than $100.00. I'm used to $400 bills. I watch the generation of electricity every day through the internet. Also fun to show my neighbors that my meter runs backwards. I'm 200 kWh credit so far this summer.

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From start to finish this company was easy to work with.  Our solar needs and expectations were clearly explained.  The process and timing of the project was detailed for us. Everyone from the sales person to the installers, and the office staff were patient, kind and knowledgeable.  Every question was answered.  Every process was patiently explained.  Highly recommend this company.

21st Century was amazing. They took care of all the details when it came to installing our solar panels, and made sure that it was done right the first time. Any questions we had for them they were able to answer quickly.

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They were always professional, did a great job, and stuck through unexpected problems, for which they never charged more than their bid. I would definitely call them for any electric issue I might have.

I was very happy with them. They explained as much of the inner workings of the inverter as they could. They were very good. The 2 techs were at the home for 1.5 hours to 2 hours for the first time, and the second time, just one tech was at the home for about an hour. They also let us know when they were going to be later than expected to our appointment.

THe whole process went very well. We actually spent some extra money because we replaced our 15 year roof before we installed the panels. The 20th century people who did all the electrical for the job were excellent and even added another electrical panel as part of the cost. We were very happy with the office personnel as well. They were very prompt with the paperwork and keeping us informed or answering questions.

The service technician was running a little behind from his previous job and the office called to inform of the situation. I was very happy that they called.  When he arrived he apologized and got right to work.  He explained why some of the wiring was not working and explained what he could do to fix it.  He also made a logical recommendation on the choice of the dimmer switch that was not working.  Some of this work was not originally anticipated and he provided time and cost estimates.    One of his estimates was off by a little, but he decided to honor what he quoted.  I really appreciated that.The technician was appropriately  friendly and professional. I would use them again.

The salesman was low keyed and didn't tried to sell us something we didn't want.  The provided quotes for several systems and their prices beat larger companies. They spend a lot of time answering our numerous questions about solar panel systems.   The installation team was highly professional and meticulous. They were also very prompt in returning calls and emails.  They did all the paperwork for federal and state rebates and for local approval from the home owners association.  The local architectural committee praised their application for its attention to detail.  The installation was excellent and the team always came at the appointed time. We were very pleased with all aspects of the installation.

Started the bidding process for a PV system last October.  Received quotes from three different vendors to include 21st Century Power solutions.  Due to desire to use micro-inverters and a reasonable quote (not the cheapest, nor the most expensive), ended up going with 21st Century. Due to equipment shortages and historic district permit, there was a substantial delay between contract signing (Nov) and installation (March).  They were very easy to work with even with the delay and my frequent traveling.  They were up-front with expected timeline (6-8wk lead-time due to shortage of micro-inverters) and communicated throughout the permit process so there was never a question.  They worked closely with me on the layout and positioning of the manual disconnect.  Installation took roughly two and a half days followed by final inspection. The entire 21st Century team from the salesman to the installers were very courteous and easy to work with during the entire process.

A couple of weeks before the panels were installed, the gentlemen arrived to move our vent pipes on the roof. They combined 2 pipes into one. The electricians came a few days later to add another breaker box. They were very careful whenever they moved through the house. They also did the wiring from the attic to the basement. Then finally the solar panels were added to the roof and we were in business. The company arranged for the final inspection and getting BGE to install our new net meter. They are also taking care of submitting all the paperwork for grants and rebates. Jack also gave us copies of the federal tax forms we need to submit. Al in all it was a good experience and we look forward to helping produce clean energy.

I found them online and got a free site survey. Signed a contract and within two months it was installed. pretty simple.