Royal Glass Company

Auto Glass, Glass and Mirrors

About us

100 employees. No subs. Cost is determined by the job. No travel charges. Serving Norhtern Virgina, DC, Suburban Maryland, Baltimore and Maryland NE, and Southern Md. Free financing programs including 6 month no interest on certain sales.

Business highlights

54 years of trusted experience

Services we offer

Auto glass repair and replacement for your vehicle, personal and commercial vehicles. We also work with insurance companies and fleet vehicles. Mobile and in shop appointments same day or next day.

Amenities

Free Estimates
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
PayPal
Visa

Reviews

4.913 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
92%
4
8%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.4
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 1-13 of 13 reviews

joseph M.
01/2014
4.0
auto glass
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Jesse A.
01/2014
5.0
auto glass
  + -1 more
I chose them because of their organization and excellent recommendation. They told me how much the job would cost before the work was done. It did not take too long to do the job and they did a good job. They are professional and courteous. I took my car to them for have the work performed.
Description of Work: I used Royal Glass Company for new auto glass.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$250

Philip K.
04/2013
5.0
auto glass
  + -1 more
Our Honda CR-V had a large and expanding windshield crack. The Derwood/Rockville office of Royal Glass seemed to offer the best value. They did an outstanding job in replacing the windhshield, were easy and professional to deal with. I'd certainly recommend them
Description of Work: Windshield replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

oan J.
04/2013
5.0
auto glass
  + -1 more
oThis was a great experience start to finish. The price is solid, beating out my insurance company's provider by a good $80 - $100, the work was scheduled and performed quickly and the windshield looks good. I used the $25 off coupon I printed from Angies list without a problem, which brought the cost from 255 down to 230. My insurance company's placed wanted $298 plus tax plus $29.95 to come out to me to fix it. Royal did all that for the flat $255. Definitely would use them again if I needed to replace any of my car's glass.
Description of Work: Replaced windshield for 2007 Toyota Corolla.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$230

David I.
12/2012
5.0
auto glass
  + -1 more
I haven’t decided if I would go with them. I haven’t had much of interaction. I just asked for a quote and they provided the information. They did a good job providing the quote. Their professionalism and responsiveness were fine.
Description of Work: Royal Glass Company gave me an estimate to replace the windshield in my car.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lorena R.
12/2012
5.0
auto glass
  + -1 more
I immediatly contacted Royal Glass and they quickly scheduled me at a location near my job (Beltsville, MD). The chip repair took about 40 mins and cost $70. I completely forgot to use my Angie's List coupon, so it would've been $25 less! The customer service was EXCELLENT and they even vacuumed the inside of my car free of charge! Ask for Russ....he's the best!
Description of Work: My windshield was chipped by a stone this morning by a passing construction truck.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Response from Royal Glass Company
We understand about the forgotten coupon and a $25 refund check for the value of the coupon is on the way to you! Royal Glass wants to always offer the most value to Angie’s List members. Thank you for choosing Royal. We hope to always be your home and automotive glass company.

Sherry L.
11/2012
5.0
auto glass
  + -1 more
It was great. They had great customer service. They were very prompt. They informed me of everything that I needed to know before and after starting. I did not have any problems with them. My deductible was five hundred dollars but Royal Glass gave me some off so I did not have to pay the whole amount. I definitely would use this company again in the future.
Description of Work: I used Royal Glass Company for auto glass services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Kirby R.
12/2011
5.0
auto glass
  + -1 more
I saw good reviews for this company on Angie's List, and I called the number listed for the branch in Alexandria. I was referred to a switchboard, and they directed me to the Capitol Heights store instead, as there as availability there. I called at 1pm, and they were able to have me in by 4pm. They also offer road service. I agreed to come in at 4pm. Shortly after that, I received a call from one of the representatives at the Capitol Heights store inviting me to come in earlier at 3pm. They told me it would take about an hour, and I was out in about 45 minutes. Everything went smoothly. The price was slightly more than another quote I got, but I felt confident that I would get good service here.
Description of Work: Replaced a shattered passenger side window and filled a crack in the front windshield to prevent future cracking

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Rosemary P.
07/2010
5.0
auto glass
  + -1 more
I made an appointment for a Saturday morning at their Alexandria location. They estimated that it could take an hour to an hour and a half. I brought a book. I was barely there for 45 minutes when it was done and I was on my way home. Prompt and excellent service.
Description of Work: They repaired two small rock dings in my windshield.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Josh F.
10/2009
5.0
auto glass
  + -1 more
The woman who answered my call was friendly, accomodating and very knowledgable. She made a frustrating situation much easier. My car was completely repaired within 4 hours of calling Royal Glass, and their prices were significantly better than other companies in the area.
Description of Work: Royal Glass repairman came to my house and replaced my smashed car window. I was told that he would arrive between 12pm and 4pm, he showed up right at 12. He was punctual, professional and efficient; he not only replaced my window but also vaccuumed the glass from my car and parking space.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$185

Helen N.
08/2008
5.0
auto glass
  + -1 more
My windshield was hit by a flying tire debris on 495 and was cracked beyond repair. When I called them they told me they had the windshield I was looking for -- one with tinting at the top. They did not have it when I got there, but did have the regular untinted one. The windshield was replaced and I paid extra for their guarantee.
Description of Work: Replaced cracked windshield of 2004 Scion.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

MEREDITH S.
10/2006
5.0
auto glass
  + -1 more
Very pleased with the work and service. Was able to drop it off after hours. It was a quick turn around time and easy to work with.
Description of Work: Had a cracked windshield replaced.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$220

KATHY R.
06/2005
5.0
glass repair
  + -1 more
I WOULD USE THEM AGAIN BECAUSE AFTER THE FIRST RAIN I HAD A SMALL LEAK SO I CALLED THEM AND THEY CAME RIGHT OUT TO REPAIR THIS PROBLEM. THEY WERE ALSO VERY NICE AND VERY QUICK. MY OVERALL EXPERIENCE WAS GREAT.
Description of Work: I HAD THE WINDSHIELD AND TRIM MOLDING REPLACED IN MY 92 PLYMOUTH VOYAGER MINI VAN. THEY ALSO REHUNG MY REVIEW MIRROR. THEY CAME TO MY HOUSE TO DO THIS.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$198

    Contact information

    9201 Hampton Overlook, Capitol Heights, MD 20743

    www.royalglass.com

    Service hours

    Sunday:
    Closed
    Monday:
    7:30 PM - 7:00 PM
    Tuesday:
    7:30 PM - 7:00 PM
    Wednesday:
    7:30 PM - 7:00 PM
    Thursday:
    7:30 PM - 7:00 PM
    Friday:
    7:30 PM - 7:00 PM
    Saturday:
    8:00 AM - 5:00 PM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Auto Glass,
    Glass and Mirrors

    FAQ

    Royal Glass Company is currently rated 4.9 overall out of 5.

    Sunday: Closed

    Monday: 7:30 PM - 7:00 PM

    Tuesday: 7:30 PM - 7:00 PM

    Wednesday: 7:30 PM - 7:00 PM

    Thursday: 7:30 PM - 7:00 PM

    Friday: 7:30 PM - 7:00 PM

    Saturday: 8:00 AM - 5:00 PM

    Royal Glass Company accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa
    Yes, Royal Glass Company offers free project estimates.
    No, Royal Glass Company does not offer eco-friendly accreditations.
    No, Royal Glass Company does not offer a senior discount.
    No, Royal Glass Company does not offer emergency services.
    No, Royal Glass Company does not offer warranties.
    Royal Glass Company offers the following services: Auto glass repair and replacement for your vehicle, personal and commercial vehicles. We also work with insurance companies and fleet vehicles. Mobile and in shop appointments same day or next day.

    Contact information

    9201 Hampton Overlook, Capitol Heights, MD 20743

    www.royalglass.com

    Service hours

    Sunday:
    Closed
    Monday:
    7:30 PM - 7:00 PM
    Tuesday:
    7:30 PM - 7:00 PM
    Wednesday:
    7:30 PM - 7:00 PM
    Thursday:
    7:30 PM - 7:00 PM
    Friday:
    7:30 PM - 7:00 PM
    Saturday:
    8:00 AM - 5:00 PM