Freedom Aire Heating and Air Conditioning

Unlike a previous reviewer, I had a positive experience.  Perhaps this was because it was a referral but in any case.  We arranged an appointment and he arrived promptly.  Within less than an hour, the A/C was fixed.  He advised me that the unit was old (which I knew from the inspection) and that it should be replaced, not repaired further.  A year later when it inevitably broke again, I contacted Freedom directly.  He recalled the unit (not that many 20+ year-old condensers out there!) and said he'd repair.  The cost was not much higher than going through the warranty company.  He advised again that the unit should be replaced and provided information on new equipment. 

, Awful, awful, awful. If you are unfortunate enough to have this guy come out to you don't open your door. He is lazy, unproffesional, and unprepared. He didn't fix the problem. It actually got hotter in my house. He was suppose to fix the A/C not make it hotter. When called out again to come back and fix the problem he told me that he couldn't come for about a week since I wasn't really in his calling area. Really? Didn't tell me that when my insurance company gave you the job! So I have called my insurance company and recommended that they strike this company off their contact list as I'm sure I can't be the only one who has had the bad luck to have this guy show up at their house. I gave an F overall for this company (guy) but honestly, it would have been lower if I had the choice!