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Robert Pence Remodeling LLC logo

Robert Pence Remodeling LLC

Acoustic Ceiling Tiles - Install, Doors (Interior) - Install or Replace, Brick or Stone Fireplace - Repair,

About us

We have been in business for 35 years. We specialize in residential roofing, custom lifetime premium Vinyl siding/trim, seamless gutters, and lifetime solid vinyl replacement windows. Angie's List Super service Award Winner since 2008 in Roofing and Siding. One call does it all. Also awarded Highest Rating in Consumer's Checkbook Magazine. Work 100% Guaranteed Trust the name that has built a solid reputation for the last 35 years in the community for quality, craftsmanship, and integrity - Robert Pence Remodeling. You’ll never get any high pressure sales tactics or outrageously priced bids. What you'll get is superior customer care and outstanding service, guaranteed.

Business highlights

Emergency services offered
41 years of experience

Services we offer

Gutter installation, Gutter replacement, Roof inspection Windows, Roof replacement, Roofing, Siding, Siding installation, Siding replacement, Window installation, Window replacement

Amenities

Emergency Services

Yes

Free Estimates

Yes

Reviews
5.0184 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
96%
4
4%
3
0%
2
0%
1
0%
Showing 1-25 of 184 reviews
Bill M.
Jul 2020
5.0
Yes, I recommend this pro
$6,300
The contractor showed up on time and after they were through they had cleaned up the whole yard.

Danielle R.
May 2020
5.0
Yes, I recommend this pro
Pence did a great job. When we noticed a spot where water was still coming down along the roof line. Pence came out quickly and addressed the issue.

K P.
Oct 2019
5.0
Yes, I recommend this pro
$17,500
After having our roof done by the Robert Pence company, we had the siding done as well. They replaced all the old aluminum siding with vinyl siding, including insulation board, house wrap, shutters, and fixture components. Again, the quote was from summer 2018 under the original owner. It was a very detailed quote with quality materials. The updated estimate this year was almost the same as last year's. There was a different construction crew for siding than for roofing, but still they are long-term crew members of Pence. It took them a few days to do the job, as they would do one portion of the house completely, and then do the next area. The final result looks very nice (neighbors have commented positively). There were a few minor issues with the siding and trim insulation, and dealing with Rob to fix these issues was again pleasant. He arranged to have these issues taken care of within a reasonable time. All work was performed to our satisfaction. It is obvious that customer satisfaction is high on their list. Again, this is an honest company that has reasonable prices and does good work. I recommend this company for siding work as well as roofing.

K P.
Oct 2019
5.0
Yes, I recommend this pro
$8,000
This company did a great job on our roof. From start to finish, we had a good experience with this company. We actually had requested and received a good and detailed estimate last year, summer 2018, from the company founder. I appreciated the fact that they specified quality materials. (We also received estimates from other companies, but these were not as detailed and/or the quality of materials was not as good. Prices were generally in the same ballpark for most of the estimates.) We did not follow through with any of the roofing work last year. This year, we looked into roofing again, and requested an updated estimate from Pence. We found that the company is under new management (but still in the same family as the founder) and their construction crews, who have been with them for a long time, have not changed. Our interaction with the new management, specifically Rob, was very positive. Communication was good, they reviewed last year's estimate and ultimately did not change anything in it. We discussed shingle color options, as there were several options we were considering. Rob brought different full-size shingle samples out to our house a few times (not all the colors were immediately available as samples). We had already had our gutters replaced several years ago, so we kept our reasonably new "old" gutters and downspouts. They did not install new ones, but they did remove and replace ours carefully, and when reinstalling the "old" gutters, they did fix one that was improperly angled by the first gutter installer (not Pence). Ultimately, they completed our roof in about half a day - faster than I anticipated. Rain was forecast for the afternoon, but they must have had all their crew members working on our roof that day. They ended up getting it done that day just in time before the rain came. The new roof held up nicely under the immediate rain test, and it looks just as lovely as it performs. Since the crew left quickly that day due to the rain, Rob came by later to run the magnet over the yard to pickup any nails left on the ground. (We also had siding work done later by this same company, but I have that as a separate review.) All around, I highly recommend this company for roofing. They are honest, responsive, and do quality work. I also appreciate that there was no sales pressure. Rob is a decent, honest, and apparently easy-going person who is very nice to work with.
Response from Robert Pence Remodeling LLC
"Thank you [Member Name Removed]. And thanks for trusting us with your roofing and siding needs. It’s been a pleasure working with you. Rob"

KAREN M.
Nov 2018
5.0
Yes, I recommend this pro
On the day that he came out to gave me an estimate, he repaired the leaking roof. It was good, it did not leak again, I don't want it to happen again so I called him to replace my roof. He was very good and reasonably priced. I highly recommend Robert Pence Remodeling Inc.
Response from Robert Pence Remodeling LLC
"I wish all my customers were as nice as you.Have a great holiday season.Sincerely Robert Pence."

Terry B.
Apr 2018
5.0
Yes, I recommend this pro
Robert was thorough in his quote and explanation of services. Gave us excellent suggestions and advise. His team was efficient and did an Excellent job! We highly recommend!
Response from Robert Pence Remodeling LLC
"I'm glad you had a good experience with your home improvement needs.Thank you for your business.Good luck with your addition.Sincerrly a Robert Pence."

James S.
Mar 2018
5.0
Yes, I recommend this pro
After a HUGE wind storm eight years later, we had an issue. It was repaired immediately. Very responsive and professional.
Response from Robert Pence Remodeling LLC
"Glad to help out.Sincely Robert."

J J.
Jan 2018
5.0
Yes, I recommend this pro
Thank you, Mr. Pence, for your advice. The gutters look great. Also, I want to pass along my appreciation of the professional and thorough work performed by your crew. I arrived home to find only the excellent product and no cleanup.
Response from Robert Pence Remodeling LLC
"That is the way it is supposed to be.Have a great New Year And thanx again for using our co.Sincerely Robert Pence.Salesman and President."

Beth K.
Jan 2018
5.0
Yes, I recommend this pro
Mr Pence did respond promptly to my email request for an estimate. He did give me a reasonable estimate for the roof replacement. I have not yet contracted for the roof replacement with him or anyone else.
Response from Robert Pence Remodeling LLC
"We are closed for the winter.I called you and emailed you.Sorry you We did not connect.We reopen in mid March.Happy New Year."

Robert T.
Dec 2017
5.0
Yes, I recommend this pro
As noted above: The process went very well.
Response from Robert Pence Remodeling LLC
"Thank you for your business.We aim to please.Happy Holidays.Sincerely Robert Pence.President and salesman."

Bruce V.
Nov 2017
5.0
Yes, I recommend this pro
$14,000
Very well. Robert was always on top of things and gave good advice.
Response from Robert Pence Remodeling LLC
"Thank you for taking your time for a review.Lool forward to working with you in the future.Sincerely Robert Pence.President and salesman."

Claudia G.
Nov 2017
5.0
Yes, I recommend this pro
Excellent work
Response from Robert Pence Remodeling LLC
"Thank you.Enjoy.Sincerrly Robert Pence."

RAY A.
Oct 2017
5.0
Yes, I recommend this pro
Mr. Pence roofing crew did a very nice job replacing my roof the new one looks great! The crew worked very hard to get the new roof done. If you need any roofing ,siding ,windows ,gutters give Mr. Pence a call and he will take care of you and do a good job!!
Response from Robert Pence Remodeling LLC
"Thank you for your time in doing the review.We appreciate your business.Take care.Sincerely Robert Pence.Sslesman and Owner."

Neil W.
Aug 2017
5.0
Yes, I recommend this pro
Excellent. Mr. Pence is very punctual and follows up on phone calls. He checks up on his work crew and came by more than once to check on the job. He even came by after the job was done with his own nail magnet. He also has a gutter crew that does an excellent job. I could not be more pleased with the product and the way the job was performed.
Response from Robert Pence Remodeling LLC
"Mr. [Member Name Removed] it was a pleasure working with you on both projects.I will be back to help you on your siding problem when you get the material.Thanks for your business.Sincerely Robert Pence.President and salesman."

Arlene S.
May 2017
5.0
Yes, I recommend this pro
We were very happy with the work that was done. The crew came on time and the roof looks great. Mr. Pence even tightened up our gutters in several spots.
Response from Robert Pence Remodeling LLC
"Thanx for the review.Let us know when you need new gutters.Sincerely Robert Pence"

Joergen B.
Mar 2017
5.0
Yes, I recommend this pro
$12,000
Mr. Pence was very responsive in providing an estimate, answering our questions and beginning work on the project. The crew arrived on time and completed the work on schedule. It was a 3 day job and Mr. Pence stopped by each day to check progress and give us an update. The crew did a great job of cleaning up and Mr. Pence followed behind to collect any stray nails that were missed!
Response from Robert Pence Remodeling LLC
"Thanx for your business.Sincerely Robert Pence.President and salesman."

Jonathan B.
Mar 2017
5.0
Yes, I recommend this pro
$11,000
Mr. Pence was thorough, showed us work he performed in the community, and was honest in his assessment of the roof. We signed the contract and under one week, we had a new roof. His team was efficient, taking the work seriously, and occasionally asking how well they were doing. After the work was completed, Mr. Pence and I walked the perimeter to discuss other projects and things I can do to improve my home. Never once did he upsell, and I really appreciate that.

Rita V.
Oct 2016
5.0
Yes, I recommend this pro
$12,000
Thumbs up! I have no complaints, everything was done professionally, within the right timeline, and I would highly recommend them.
Response from Robert Pence Remodeling LLC
"Great person.Good luck to your new year.Sincerely Robert Pence."

HELEN D.
Jul 2016
5.0
Yes, I recommend this pro
$3,800
Perfect! Mr. Pence was able assess the porch issues and give a complete written estimate on the spot. So appreciated being spared the long "sales pitch" that seems the norm now days and it was refreshing to speak to someone who is truly knowledgeable about roofing and siding vs. a trained salesperson. They replaced the ceiling during same time frame that they installed our new roof. I very much appreciated his honesty during the job- thought we might have issues with the plywood under the roof, but he confirmed during the job that all was good- no upsell, no changes in price. The ceiling and soffits were certainteed siding products-he color matched with my existing siding. THE JOB IS BEAUTIFULLY DONE! I could not be more pleased with the work. Work including finishing pieces and details like wrapping on ends of porch, around each(6) porch columns and finish caulking. Looks great. He even put the plant hanger screws back in and rehung the plants so it was complete when I arrived home. No sign (debris or flowerbed damage) that they were even there. I can't say enough good things about our experience with Pence Remodeling. Will be calling them soon to install siding on our home.

HELEN D.
Jul 2016
5.0
Yes, I recommend this pro
$8,900
GREAT experience from initial estimate to completion of the roof! Mr. Pence was one of several companies who gave us estimates. We chose our shingle (Certainteed architechural) and then sought quotes from certified roofing companies. I love that Mr. Pence was able to do a very quick estimate, offer good information and did not waste our time with a big sales pitch. He is very professional and a straight shooter. We chose Pence remodeling based on their great reviews and competitive estimate. Our estimate included all labor for removing old shingles, installation of new Certainteed architechural shingles and the cost for decking replacement per board if necessary. We were out of town the day work started, but I received first call at around 7:30am letting me know that work had begun. Another call mid day to say that no decking boards needed replacement and the job was expected to be completed later that day. Indeed it was! When we returned home, the new roof looks fantastic and there was absolutely no debris in or damage to the flowerbeds and yard surrounding the house. They also replaced the old siding wrap where the siding meets the roof and it looks great. In addition, I hired them to replace the ceiling and soffits siding on the extended front porch (see separate review). Beautiful job. One year later: had a small leak over master bath area corner - I called Mr. Pence to see what problem was. He didn't question anything, but said "I'll be right out". He came out that day and climbed onto roof as well as inside inspection. Repaired a nail hole and other small issue. Said to call him if any issues come up. WOW! Could not ask for better responsiveness and professionalism. So glad we went with them. I'll be calling them again soon to replace our siding.
Response from Robert Pence Remodeling LLC
"Glad I could help you out.Wish all my customers were as nice as you Thanx for your business.Sincerely Robert."

Jeremiah E.
Jul 2016
4.0
Yes, I recommend this pro
unknown

Edward D.
Apr 2016
5.0
Yes, I recommend this pro
$9,000
unknown
Response from Robert Pence Remodeling LLC
"Thank you for the nice report.You were a pleasure to work with.Sincerely Robert Pence.Owner and salesman."

Mary P.
Mar 2016
5.0
Yes, I recommend this pro
$9,300
Mr. Pence came by on a Monday to examine our roof and by Friday, we had a new roof on our house. He offered two levels of materials, took note of our problem areas and was very knowledgeable about how to fix it. There was no heavy salesmanship or pressure, just straightforward information on what we needed. He was punctual and easy to work with. The price was what was expected. I was very satisfied with the process and results. I will have to give it several months to verify the quality of the work, but he seems very trustworthy.
Response from Robert Pence Remodeling LLC
"THANXXXX,.ROBERT."

Terry H.
Dec 2015
5.0
Yes, I recommend this pro
$11,000
Robert Pence Remodeling did an excellent job in installing a new roof on my house in November 2015. Mr. Pence initially came and inspected my 20 year old roof, which was leaking.  He later assisted me in selecting a new roof, to include Landmark shingles. ventilation system?etc.   We also received a 10 year warranty on workmanship. He seemed very knowledgeable.  His staff/team arrived on schedule and installed the roof in two days.  Approximately 30 pieces of rotten wood were replaced also at a reasonable price, as quoted in the original contract.  The staff was very skillful and courteous.  After his team installed the roof, Mr. Pence came back out to inspect their work and checked the area for any nails.  We have received many compliments from my neighbors on the workmanship and appearance of the roof. Using Checkbook?s roof guide, we interviewed approximately 10 other highly rated companies from Washington Checkbook and Angies List over five months.  As far as price, workmanship, and customer service, this company offered me the best option.   We would definitely recommend this company to others in need of a new roof.

Elisabeth F.
Dec 2015
5.0
Yes, I recommend this pro
$500
Very honest people. He said the roof would last for
a few years. Polite and kind. Came punctually.
...
Showing 1-25 of 184

Licensing

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FAQ

Robert Pence Remodeling LLC is currently rated 5.0 overall out of 5.

Yes, Robert Pence Remodeling LLC offers free project estimates.

No, Robert Pence Remodeling LLC does not offer eco-friendly accreditations.

No, Robert Pence Remodeling LLC does not offer a senior discount.

Yes, Robert Pence Remodeling LLC offers emergency services.

No, Robert Pence Remodeling LLC does not offer warranties.