Founded 1998 • With Angi since June 2009
Service Provider ResponseMr. [Member Name Removed] - First off, I explained at the estimate that 2% of pressure treated pine does warp or twist. You choose pressure treated pine over cedar. Cedar does not warp or twist. Anyone that has received an estimate from us knows this is true. It does not matter what company you use, 2% of pressure treated pine does warp or twist no one has control over that. If I would have received a call, you had a year to tell me you had boards warping or twisting and we would have replaced it for free. I just went back through my warranty book your name is nowhere to be found over the last year. As far as the gate goes, we would have been more than happy to adjust it for you. Once again, no call from you to adjust the gate. I am sorry that you are displeased with the quality of wood you have chosen. We use appearance grade which is the highest grade you can get in pressure treated pine. I cannot emphasize enough that 2% of pressure treated pine does warp or twist you can check the internet. No matter what company supplies pressure treated pine this happens. If any of the posts are affecting the integrity not the appearance of the fence, I would have replaced it for free.
Phoenix Fence & Deck is currently rated 4.9 overall out of 5.
Phoenix Fence & Deck is open:
Sunday: 10:00 AM - 2:00 PM
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: 10:00 AM - 2:00 PM
Phoenix Fence & Deck accepts the following forms of payment: Discover, MasterCard, Visa, Check, American Express, Financing Available
Yes, Phoenix Fence & Deck offers free project estimates.
No, Phoenix Fence & Deck does not offer eco-friendly accreditations.
No, Phoenix Fence & Deck does not offer a senior discount.
Phoenix Fence & Deck offers the following services: We are a full service Fence Company specializing in building custom Wooden, Aluminum and Wrought Iron fences.
NO SUB CONTRACTING ON ANY OF YOUR PROJECTS!
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Our mission is to be a provider that brings back the personal touch with our customers. We will build a relationship that will last a lifetime once you see our quality work. We're passionate about delivering an exceptional experience. When you hire us, you're hiring a team of professionals who are trained and skilled to deliver lasting value to your home. As a locally owned and operated business we feel invested in our clients and constantly strive for customer satisfaction. We won't leave until the job is done right! Call or click to schedule an estimate today!
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