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Design By Stephanie

Kitchen and Bath Remodeling, Interior Design and Decorating, General Remodeling

Reviews

1.01 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
0%
2
0%
1
100%


Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Showing 1-1 of 1 reviews

Monica S.
08/2013
1.0
interior designers, home remodeling
  + 0 more
Stephanie is very personable and reminds me of the people in the town where I grew up. She was far more responsive than Luke, who refuses to put anything in writing by responding to emails (gee, I wonder why...) but only when I wasn't asking for an account of what she'd spent so far and why she was asking for more money. The short of it is that she charged me at least a 150% markup on everything she purchased?a toilet paper holder from Home Depot that cost $20 would be invoiced at $60, and so on. With little items that might not seem so bad, but with big items?the vanity, the tile?it means she was making an outrageous profit. I asked her clearly many times for receipts and invoices but she refused to provide them and even paid a bunch of lip service to how she knew I wasn't happy with how long the job had taken, and so she was going to greatly reduce her usual fee. This meant she charged me about $1,000 on top of the hugely inflated items, pretending that this was a big sacrifice for her and like she was being really gracious and generous. She even brought her young daughter to our final meeting, which was at my home and while the work was still going on. She'd never done this before and given that it was the day on which we were supposed to go through all the prices and determine how much money I was owed back, I'm certain she did it to avoid a confrontation and being called out as the con artist she is. Do not use this woman's services under any circumstance. I am working with a lawyer right now in the hope of recouping some of what she stole from me.
Description of Work: I met Stephanie through Luke, her partner, of Luma Inc. My experience was Luke was terrible, and Stephanie was a big contributor to that. She was supposed to work with Luke and myself to determine the design of the master bathroom as well as purchase all visible materials like the tile, fixtures, vanity, etc.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$17,000

    Contact information

    18801 Alpenglow Ln, BROOKEVILLE, MD 20833


    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Kitchen and Bath Remodeling,
    Interior Design and Decorating,
    General Remodeling

    FAQ

    Design By Stephanie is currently rated 1 overall out of 5.
    No, Design By Stephanie does not offer free project estimates.
    No, Design By Stephanie does not offer eco-friendly accreditations.
    No, Design By Stephanie does not offer a senior discount.
    No, Design By Stephanie does not offer emergency services.
    No, Design By Stephanie does not offer warranties.

    Contact information

    18801 Alpenglow Ln, BROOKEVILLE, MD 20833