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Air Doctor LLC - HVAC Specialists
Electrical Baseboard or Wall Heater - Repair, Central A/C - Install, Central A/C - Service or Repair,
About us
New!!! For a limited time, we have 0% financing for 60 months! It is unheard of in the industry ... 5 years! This is a temporary option on financing for April and May for our Champion customers. Give us a call for more information. WHO NEEDS 10 YEARS FINANCING ON A BRAND NEW HEATING AND A/C SYSTEM? We have that available for qualified buyers! We provide heating and air conditioning service for all makes and models of heating & air conditioning equipment. We have had extensive training with many manufacturers like: American Standard, Trane, Bryant, Carrier, Lennex, Goodman & Rheem. I have been in the service industry for over 24 years and take pride in doing a great job. It's important to me to provide the best options for my clients and I'm always happy to explain the process of what work I'm doing and why I recommend it. We have an A+ rating with the Maryland Better Business Bureau. Our installations come with 10 year parts and 10 year labor along with the availability of 10 year financing for qualified buyers. Big purchase, no worries....
Business highlights
Emergency services offered
12 years of experience
Services we offer
We provide service for gas, electric or oil furnaces, heat pumps and air conditioning units. We can provide replacement units for individual homeowners and light commercial properties. We are NATE certified and carry a full line of replacement parts on our vans. We are the best prescription for all of your heating and a/c needs. The Air Doctor makes house calls.
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.9114 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 90% | ||
| 6% | ||
| 2% | ||
| 2% | ||
| 0% |
Showing 1-25 of 114 reviews
Keith R.
May 2022
They were absolutely wonderful. They did a great job and were very honest.
Harold S.
Apr 2019
My whole heat pump system was over 20 years old so I used Angie’s list, like I always do, to get the best ratings on service contractors. I then contacted Air Doctor LLC - HVAC Specialists, and within a week everything was completed very successfully. The salesperson even helped me complete the HVAC Equipment Rebate Application. I was really really thankful for him taking his valuable time to do that for me. I was very pleased with this company, and gave them excellent ratings on everything, and would highly recommend this company to anyone.
Response from Air Doctor LLC - HVAC Specialists
"Thank you very much for the nice review and the kind words about our sales rep. He really does go beyond what a typical sales rep would do for his clients and we are fortunate to have him on our team. We hope you enjoy the new HVAC system and look forward to working with you over the next 10+ years. We will see you in the Fall for your free maintenance service that is included with your installation. Thanks again for taking the time to write your review. We appreciate it very much. Team Air Doctor Heating and Air"
Jennifer M.
Mar 2019
We LOVED this company. My wife was sure we needed a second system to heat our home. When Dave arrived to take a look he gave us several options-one of them was adding a new thermostat and some sensors. While they were there, we asked for a quote to add additional vents as we are finishing our basement. Dave could have sold us an additional unit, but he didn’t and he gave a very reasonable quote for the vents. This is rare these days. Dave and the team showed up on time and were great! So much so, Dave actually called my wife when he finished the job just to make sure she was happy. Even though he didn’t sell us another unit, they will be definitely be getting ALL of our annual business due to their honesty, integrity and service. I can not recommend Air Doctor enough!
Response from Air Doctor LLC - HVAC Specialists
"Good morning - thank you for the review of the work we recently completed for you and your family. We were happy to help with the project and look forward to working with you in the future. Please let us know if you need further help or have additional questions. Thanks again and have a great day! The Air Doctor Team"
Tim B.
Dec 2018
It literally could not have been better! From Dave, the Air Doctor Sales Rep working tirelessly to get us the best system at the best price, to Scott and the installation crew coming on time and making the installation as painless as possible (and all in one day!), this company was a joy to work with. We needed extensive electrical upgrades due to the houses age, and Dave recommended an excellent electrician who was also extremely professional and punctual. The result was we had heat just in time for a very cold Thanksgiving Day dinner in a very toasty house full of family and friends. I couldn’t be happier with the whole process!
Response from Air Doctor LLC - HVAC Specialists
"Thank you very much! Our crew enjoyed working with you and your family. If you have any questions, don't hesitate to call. Your system includes some free maintenance, so when the temps start warming up in the Spring, we'll want to come out and do the maintenance on the a/c part of the system. Enjoy the holiday season! Thanks again for working with Air Doctor Heating and Air."
Dave B.
Sep 2018
Everything went well. Only thing didn’t like was that we had to ask for invoice twice but they were in the process of changing systems. Would definitely recommend and plan to use again.
Response from Air Doctor LLC - HVAC Specialists
"Thank you very much for your recent review on the work that we performed. We enjoyed being there to help with the a/c. Thanks also for your patience in dealing with our new computer program and the challenges we've had implementing it into our database. Growth & progress comes with it's own set of difficulties! Thanks again for everything and if you have any questions, feel free to contact us again! The Air Doctor Team."
Sharon T.
Jul 2018
It was beyond our expectations. The two men were punctual, respectful and very professional. They were extremely thorough. Our system checked out and we did not need service, but we would not hesitate to hire from this company in the future.
Response from Air Doctor LLC - HVAC Specialists
"Thank you very much for the review. We appreciate the opportunity to provide you with service and look forward to helping you in the future. It's so important to have your HVAC unit looked at in the spring and fall - it's like changing the oil in your car. Preventative maintenance goes a long way to keeping your unit in tip top condition so that you have years and years of heating and a/c in your home. If you have any questions, please give us a call. We're happy to help. Thanks again from the Air Doctor team."
Jeanne B.
May 2018
Great Workers on time worked nonstop All went well
Response from Air Doctor LLC - HVAC Specialists
"Thank you for allowing us to install a new heat pump for your home in the Frederick area. We were happy to help and appreciate the opportunity you gave us. If you have any questions or need help, give us a call. Thanks again from the Air Doctor team."
Mansoor I.
May 2018
professional and knowledgeable.
Response from Air Doctor LLC - HVAC Specialists
"Thank you so much for the review. We were happy to help your tenants and get the system back up and running. We do recommend that the unit be serviced twice a year, once in the Spring for the a/c system and once in the Fall for the heating system. If you have any questions, please let us know. We are happy to help. Thanks again from Air Doctor Heating and Air for taking the time to write a review for us."
Robert K.
Apr 2018
After having the air ducts cleaned in my house and my furnace refusing to turn on after the technicians left, I called Air Doctor to see if he could come out and see what was up with my furnace. I called on Easter Sunday, not really expecting anyone to answer, but he did. He gave me a few options to try over the phone. Unfortunately, none worked. I was able to schedule him to come out the next morning, first thing. He diagnosed the problem very quickly (blown fuse) and discovered the root cause (an exposed wire). He replaced the fuse and wrapped the wire with electrical tape to provide better protection. Very professional. Would definitely hire again.
Response from Air Doctor LLC - HVAC Specialists
"Thank you very much for taking the time to write a review for us. We were happy to help get the situation resolved quickly. Sometimes a fix is easy and one of our techs can give you help over the phone - we are happy to do that - especially on a holiday or weekend. If you need help in the future, please let us know - we are happy to help. Thanks again for writing a review for Air Doctor Heating and Air."
Kathryn D.
Mar 2018
Great price, great system, great service. We will absolutely be using them again! We had another system put in a different house by Larry and Sons and the L&S system can't keep up with the heat and was for a smaller house and still cost more than the system we got from Air Doctor! Glad we found an HVAC company we trust!
Response from Air Doctor LLC - HVAC Specialists
"Thank you very much for taking the time to write a review for us. We enjoyed working with you and your family on this exciting project. If you have questions or need further help, please reach out to us. Thanks again for the review from the Air Doctor Team"
Leanna B.
Mar 2018
Smoothly. It was 30 degrees and our Heat went out. I called a couple of companies, but they would not be able to come for 2 days. Air Doctor came out within 3 hours. The owner, Scott, was the one who restored our heat. He not only repaired our unit he also did a thorough cleaning/deicing and replaced filters. He also provided some tips to avoid any future costly repairs. He was professional, courteous and funny. He had a tech with him that was also very professional and courteous. They had our house heat up and running within an hour (luckily it was a minor issue). I cannot stress the importance of having a reliable HVAC company when you are in a situation like we were. I will not bother calling anyone else. Air Doctor is now our HVAC service company. We are even going to have them install a new unit within the next couple of years. Air Doctor could have said we needed a new unit asap, but no they were honest telling us that it would not need replaced for a couple of years. Now that is a company to trust! I will be recommending Air Doctor to all my friends and co-workers.
Response from Air Doctor LLC - HVAC Specialists
"Thank you so much for taking the time to write this review for us. We were happy to help out when you needed us and look forward to helping you with your heating and a/c needs. If you have any questions between now and then, give us a call. We are happy to help. Thanks again from the Air Doctor team."
Cassie S.
Mar 2018
It was great. They are very professional. Very friendly. And they came out and fixed my problem efficiently. They let you borrow air conditioners and heaters while you wait for your part to come in so your family doesn't get cold. I would recommend to everyone.
Response from Air Doctor LLC - HVAC Specialists
"Thank you so much for taking the time to review us. We were happy to help with the heating issue you had. Please let us know if you have any questions or need further help. You can always reach us - help is available 24-7 and we don't charge a higher service charge on after hours calls. Thanks again from the Air Doctor team."
Jarmila H.
Feb 2018
i had a concern that furnace was making noise ,Filter was not checked, had a new one left out in case. Fans and burners were not cleaned or even suggested The guy was not informative at all. Left saying everything looked good. Since the visit the furnace has gotten increasingly louder. Have to pay someone again to come out and address the issue
Response from Air Doctor LLC - HVAC Specialists
"Thank you for taking the time to speak with me this morning and accept our apology for our tech not being thorough. As I mentioned on the phone, we want to make this right with you and hope that in the future, you'll consider giving us a call. Sincerely, Air Doctor Heating and Air"
Shanna P.
Jan 2018
Great experience from beginning to end and the continues support after the installation is great. I have already recommended the to friends and family
Sandra M.
Jan 2018
Great company with great customer service and pricing that can't be beat. Would recommend to anyone.
Response from Air Doctor LLC - HVAC Specialists
"Thank you very much for taking the time to review our company. We appreciate it very much and hope to continue providing you with many years of great service. If you have any questions or needs, please let us know. We are only a phone call away. Thanks again from Air Doctor Heating and Air."
Perlyn S.
Oct 2017
He was very good and very informative. Price is very reasonable.
Response from Air Doctor LLC - HVAC Specialists
"Thank you very much for taking the time to write a review for us - we were happy to be of service to you. We are so happy that you had a heat inspection done on your system. We always recommend that homeowners have a Spring and Fall inspection for optimum efficiency with their heat pump or furnace - that way your unit will last for many years. If you have any questions, please feel free to contact us and we will be happy to help. Thanks again for calling on our team at Air Doctor Heating and Air."
Charles K.
Sep 2017
I've used them several times already; everything was great.
Response from Air Doctor LLC - HVAC Specialists
"Thank you for taking the time to provide a review for us. We appreciate repeat customers and look forward to helping you in the future as the needs arise. Doing a spring and fall maintenance is a great way to make sure that your unit is working to it's best capacity and prolonging the life of your unit. If you have any questions, please give us a call. Thanks again from the Air Doctor Team."
Keith R.
Jul 2017
The first thing he did was go ho my goodness let me get you some cold air. He fixed the problem. They were wonderful. They were so helpful. There was like an Angies List coupon.
Response from Air Doctor LLC - HVAC Specialists
"Thank you for taking the time to write a review for us. When the a/c is out, it's a miserable feeling for your whole family. We were happy to help with the problem and get it taken care of quickly. We're only a phone call away and the Doctor is in! If you have any questions, please feel free to give us a call. Thanks again for writing a review for us. The Air Doctor team."
Mark K.
Jun 2017
They were very professional; courteous, pricing was good; i wouldn't use anybody else
Response from Air Doctor LLC - HVAC Specialists
"Thank you very much for taking the time to write a review for us. We really appreciate it and we especially appreciate being able to provide you and your family with heating and a/c service. Doing the semi-annual maintenance in the Spring and Fall is a really important component of a long lasting piece of equipment that will provide you with years of cooling and heating. We'll be sending out coupons in the Fall for the winter check-ups starting in September. If you have any questions, please let us know. We are here to help."
Karen H.
Apr 2017
The problem was diagnosed and resolved. The workers were prompt, courteous, and professionally friendly. I used this same service one year ago and feel confident that they are giving me quality service at an affordable price.
Response from Air Doctor LLC - HVAC Specialists
"Thank you for calling on us to provide you with service for your heating and a/c system. We appreciate having the opportunity of working with you and look forward to providing you with service in the future at your home and your rental property. If you have any questions, please feel free to contact us either by phone or email to our service department at: service at airdoctorhvac.net Thanks again! The Air Doctor team"
Christine G.
Apr 2017
Arrived as scheduled and took care of it with reasonable pricing.
Response from Air Doctor LLC - HVAC Specialists
"Thank you for taking time to write a review for us - we really appreciate it and were happy to help with your heating needs. If we can help in the future, please let us know. You can always call or email with service requests and even if you just have questions, we're only a phone call away. Thanks again for using our service at Air Doctor Heating & Air."
Kevin S.
Jan 2017
They completed the inspection and said the heating system stopped working because two capacitors needed to be replaced. They replaced the capacitors and charged us an extra $126 to spray some cleaner to clean the evaporator coil which we thought was excessive considering it only took them 10 minutes. The inspection we paid for on Angie's List said it included "cleaning" therefore we asked for this charge to be credited back to us. Air Doctor said it was very expensive cleaning solution which was not included in the Angie's List offer of $72. The next day we started experience the exact same problems and the HVAC system which stopped working again. When Air doctor came back the following day we were told the blower bearings were bad and the blower needed replacing or the whole unit should be replaced. Air doctor should have checked this the first time or recommended we replace the whole system which was 27 years old. We hired another HVAC contractor and had to purchase an entire new system.
Response from Air Doctor LLC - HVAC Specialists
"Good morning - thank you for your feedback. Let's address these individually. Yes, the Angie's list coupon you purchased included cleaning, which you received. Because the unit hadn't been maintained in a very long time (evident by dirt on coil), we also had to do a chemical cleaning. That was the $126 that you were charged. Those chemicals are very expensive and are not included in the coupon. The chemicals we use also reduce the amount of time that cleaning without them would require. We explained the need for the chemical cleaning at the time of service (please note the fine print on the coupon for additional fees and scope of work) on Angie's List. The blower motor/capacitor 1st and 2nd visit: Because the unit hadn't been maintained (evident by dirty coil) we don't know how long the capacitor was under performing. If the capacitor was drawing amperage from the blower motor for a long period of time causing the motor to speed up and overheat, it would wear down the bearings and seize the motor up. Sometimes the capacitor and motor fail at the same time. Sometimes they fail within days of each other. Sometimes they fail within a few months of each other. (That isn't something we can know - believe me it would be great if we could) At our first appointment, we changed out the capacitor and we checked the motor. The motor was running properly at that time and you had heat when we left the premises. The bearings were not seizing up. If they had been at that time, we would have recommended that the motor be replaced. Some companies automatically replace the motor at the same time. We do not. We leave that decision up to you, the customer. Why spend the $500+ at that time if it isn't necessary.....? It could be months before the motor fails. We also offered you a complete credit for those charges against purchasing a new unit. Thank you from the Air Doctor Team."
Mike S.
Dec 2016
They were really good!
Response from Air Doctor LLC - HVAC Specialists
"Thanks for taking the time to write a review for us and letting us provide you with service. Please let us know if you have any questions or need further help. We're only a phone call away! Thanks again from the Air Doctor team."
Barbara R.
Dec 2016
The repairmen were courteous and knowledgeable. I gave a "C" for price and responsiveness because the bill wasn't itemized. I requested an itemized bill for the 2 parts plus labor over a month ago and I am still waiting. They should have had an invoice for the parts, how else would they know what to charge? Most likely the bill is accurate and I don't have any complaints regarding the service. I would use them again but I'm disappointed that I haven't received the itemized bill.
David J.
Dec 2016
It went great. I think this was one of the better tune ups we've gotten
Response from Air Doctor LLC - HVAC Specialists
"Thanks so much for taking the time to write a review for us. We appreciate it and look forward to helping you in the future. Doing seasonal maintenance is always a good idea. It helps you with longevity for the system and these units are an important part of your home's value. It's kind of like buying a new car - if you don't change the oil, you're going to have a lot of problems. Same thing with the HVAC system. If you don't change the filter regularly or keep up on maintenance, you can experience those times when the system breaks in the middle of a hot day or a cold, winter night. Being proactive on the seasonal maintenance is a good way to make sure that doesn't happen and a good policy to have. If you have any questions or need further help, give us a call or send an email to our service department. Thanks again! We appreciate it."
Licensing
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FAQ
Air Doctor LLC - HVAC Specialists is currently rated 4.9 overall out of 5.
Air Doctor LLC - HVAC Specialists accepts the following forms of payment: CreditCard
Yes, Air Doctor LLC - HVAC Specialists offers free project estimates.
No, Air Doctor LLC - HVAC Specialists does not offer eco-friendly accreditations.
No, Air Doctor LLC - HVAC Specialists does not offer a senior discount.
Yes, Air Doctor LLC - HVAC Specialists offers emergency services.
No, Air Doctor LLC - HVAC Specialists does not offer warranties.