Rapids Flood Team, LLC logoApproved Pro
Approved Pro

Rapids Flood Team, LLC

4.3(
78
)
Water Removal Recovery Service,

About us

Rapids Flood Team services the entire United States, carrying the best values & experience in the industry. We have over 20 satisfactory years of experience in handling all types of Water Damage & Fire Damage projects. With our successful multiple step process, which includes all mandatory requirements of being the experienced, llCRC & WRT Certified, Licensed and Insured Water Mitigation Company!

Business highlights

Emergency services offered
Veteran owned and operated
10 years of experience

Amenities

Emergency Services

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.378 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
77%
4
9%
3
0%
2
4%
1
10%
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Showing 1-25 of 78 reviews
Erlin R.
May 2025
5.0
$2,000,000
Great experience. Simple as that.
Margaret J.
May 2025
1.0
$900,000
Would not recommend this company ever! For the team didn't offer me an estimate; they spoke no English! They did not do the job well. They left mud still on my floors, where I a handicapped person cannot do by myself. I am not able to put everything back the way I had it. They broke slabs on my king bed when they had to remove for cleaning. Dried mud was still present when they left after putting it back! They were not professional ! They left dirty gloves and towels outside my front door on a bench. I would never Would have had them here if I knew they weren't qualified to do a job. I as a former military wife had personally cleaned my own homes to pass inspection before leaving a place. So yes I do expect alot. If I had been able I would have saved myself the expense for this matter by doing it myself. Unfortunately due to my stroke I couldn't do that! That's the reason for having them come in the 1st place . Maybe a different staff but I have doubts. And I still have alot to fin
Response from

"Hello, we appreciate your feedback. However, as mentioned previously to being hired. This industry is emergency based and estimates are not required. We bill the insurance company directly via a claim #. Thanks"

Claudia A.
Mar 2025
1.0
Water Removal Recovery Service
$1,600,000
I had water damage from a loose sump pump value during President's Day weekend. They responded expeditiously and a crew was in my house within the hour. However some of the work completed was unnecessary and really expensive. I asked ahead of time to be provided with an estimate and they didn't comply. My basement includes a living room, and 1 bedroom. The water damage was located in one area yet they removed ALL doors, 10 to be exact, 2 feet of drywall, baseboards, carpet, and a porcelain sink! The doors didn't withstand water damage yet they were removed. When I asked the technician about the door and sink removal his response was, "the insurance will pay for the replacement." They charged my insurance 16,000 dollars! Please don't go with this company unless they provide you with a quote before they start the work.
Response from

"Hello, we appreciate your feedback. However, as mentioned previously to being hired. This industry is emergency based and estimates are not required. We bill the insurance company directly via a claim #."

Mildmayking E.
Feb 2024
0.5
Water Removal Recovery Service
I regret ever hiring these guys. They came to my house after a faucet leak and gutted my almost the entire house but for the masters bedroom, then the asked for $84,000.00. The rest is history. This was the worst experience ever. I still regret ever hiring them and will never recommend them to anyone
Response from

"Hello, we appreciate your feedback. However, as mentioned previously to being hired. This industry is emergency based and estimates are not required. We bill the insurance company directly via a claim #."

Sandra C.
Aug 2023
5.0
Water Removal Recovery Service
Yes, I recommend this pro
These guys were very professional. When they left the house, they cleaned up and took all trash with them job well doneâ
Response from

"Your welcome. We are pleased to have served your water mitigation needs."

Angela W.
Jan 2023
0.5
Water Removal Recovery Service
DO NOT HIRE THIS COMPANY!! They came into my house and they were supposed to do mold testing and mitigation in one room only. And before I knew it all my rooms were gutted to the studs. They broke my thermostat, left me with no heat. Did not pack up my personal belongings put them in black garbage bags. Threw them on the floor and multiple items were broken, missing, or thrown away. After contacting Robert the owner of the company, he refused to talk to me and became very ignorant. My insurance company is only paying to replace the kitchen and half of the den. I have no idea how I am going to get my other 3 rooms replaced. I thought if I went to Angi I would get a professional contractor but I did not. I am going to my local new station. DO NOT HIRE THIS COMPANY.
Response from

"Hello, Angela The mitigation you hired us to do was satisfied satisfactory and it is a shame you attempted to steal our payment from the insurance company. Despite your intentions to commit fraud . We are pleased to have assisted your water mitigation needs, during the Christmas and New Years holidays. Thanks!"

Erica Housend H.
Aug 2022
5.0
Yes, I recommend this pro
This company has been the best! They made the process as seamless as possible, thank you!
Response from

"Your Welcome! We are pleased to have served your water mitigation needs."

Jim S.
Aug 2022
5.0
Yes, I recommend this pro
It was a great experience dealing with them, they were honest and pleasant. Thankful they could be of service.
Response from

"Your Welcome! We are pleased to have served your water mitigation needs."

Melissa F.
Aug 2022
5.0
Yes, I recommend this pro
They could not have been more professional, I plan on using them to do repairs once we are able to settle with the insurance company.
Response from

"Your Welcome! We are pleased to have served your water mitigation needs."

Christina Q.
Aug 2022
5.0
Yes, I recommend this pro
Came out to the house right away, was very polite and answered all my questions.
Response from

"You are welcome! We are pleased to have served your water mitigation needs."

Esther E.
Aug 2022
5.0
Yes, I recommend this pro
Professional and punctual
Response from

"You are welcome! We are pleased to have served your water mitigation needs."

Stephanie M.
Aug 2022
5.0
Yes, I recommend this pro
Excellent service
Response from

"You are welcome! We are pleased to have served your water mitigation needs."

Ashley C.
Aug 2022
5.0
Yes, I recommend this pro
Thank you for the great service
Response from

"You are welcome! We are pleased to have served your water mitigation needs."

Jon R.
Aug 2022
5.0
Yes, I recommend this pro
Fast service
Response from

"Your Welcome! We are pleased to have served your water mitigation needs."

Eddie A.
Aug 2022
5.0
Yes, I recommend this pro
They did an awesome job
Response from

"You are welcome! We are pleased to have served your water mitigation needs."

Audree B.
Aug 2022
5.0
Yes, I recommend this pro
Professional and responsive
Response from

"Your Welcome! We are pleased to have served your water mitigation needs."

Alicia J.
Aug 2022
5.0
Yes, I recommend this pro
Professional and punctual
Response from

"You are welcome! We are pleased to have served your water mitigation needs."

JILLIAN A.
Jul 2022
5.0
Yes, I recommend this pro
Good experience
Response from

"You are welcome! We are pleased to have served your water mitigation needs."

Nicole C.
Jul 2022
5.0
Yes, I recommend this pro
Great customer service
Response from

"You are welcome! We are pleased to have served your water mitigation needs."

Jocelyn M.
Jul 2022
5.0
Yes, I recommend this pro
Excellent service
Response from

"You are welcome! We are pleased to have served your water mitigation needs."

Alethia N.
Jul 2022
5.0
Yes, I recommend this pro
Good service
Response from

"You are welcome! We are pleased to have served your water mitigation needs."

Jessica N.
Jul 2022
5.0
Yes, I recommend this pro
Great job
Response from

"You are welcome! We are pleased to have served your water mitigation needs."

Beca C.
Jul 2022
5.0
Yes, I recommend this pro
Great service!
Response from

"You are welcome! We are pleased to have served your water mitigation needs."

Yennifer R.
Jul 2022
5.0
Yes, I recommend this pro
Awesome service, highly recommend
Response from

"You are welcome! We are pleased to have served your water mitigation needs."

Debbie S.
Jul 2022
1.0
Water Removal Recovery Service
Could not communicate With people left to do the work. They tried to demolish what did not need demolished. Did not leave the dryers for as long as they said needed to be left to dry out the rooms. Over priced.
Response from

"Hello, Debbie We always provide excellent services, followed by the industry standard."

Showing 1-25 of 78

Licensing

Licensed*

Trade License Number

PA182097

Trade License Locale

MD

Trade License Expiration

04/17/2027

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Rapids Flood Team, LLC is currently rated 4.3 overall out of 5.
Monday: Open All Day Tuesday: Open All Day Wednesday: Open All Day Thursday: Open All Day Friday: Open All Day Saturday: Open All Day Sunday: Open All Day
Rapids Flood Team, LLC accepts the following forms of payment: CreditCard
No, Rapids Flood Team, LLC does not offer free project estimates.
No, Rapids Flood Team, LLC does not offer eco-friendly accreditations.
No, Rapids Flood Team, LLC does not offer a senior discount.
Yes, Rapids Flood Team, LLC offers emergency services.
No, Rapids Flood Team, LLC does not offer warranties.

Contact Information

10411 Motor City Drive, Suite 750, Bethesda, MD 20817

Service Hours

Sunday:Open All Day
Monday:Open All Day
Tuesday:Open All Day
Wednesday:Open All Day
Thursday:Open All Day
Friday:Open All Day
Saturday:Open All Day
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