HandyPro of Washington DC
About us
HandyPro services are many, and can accommodate residential and commercial locations. Our technicians have the knowledge and skills to repair any problem you may have. As a classic handyman business, we take care of those menial tasks that you’ve been meaning to get to every Saturday, but just don’t seem to have time to do.
Business highlights
Services we offer
Home modification. Disabled modification, Painting. Plumbing. Handyman Services, home remodeling
Amenities
Free Estimates
Yes
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
53% | ||
18% | ||
12% | ||
6% | ||
12% |
"Thanks [Member Name Removed] for your time to write this review, We are glad that we could meet your expectation. Please let us know if we can be a help in the future."
"You ad two reviews so please review the other. Overall all false accusations. If the code is not to your favor, you can not go aroung and leave negative reviews. I hope you have a better day today."
"Hello, All the above is false accusation. We went back and fix the outdoor lift. For the indoor lift, you are asking for something is not based on Code. We can not extend the rail beyond the wall. However the lift goes all the way to the top and you need to turn the seat to seat on. The total amount was $12850, how you got to the 20,000, I do not know. We are going consult our legal team, on your false claim specially regard the tax payer money. Also you put two negative review with two different names and none of those are your name.. So that tells the readers what kind of person you are. Just to let everybody knows, both lifts work fine."
"Hello and thanks for your review. I am wondering what was the reason to rate us that low. We completed the job back in April 08 2015. has anything go wrong since that time? We are more than happy to fix it as you are still under our one year warranty. Please advise. Thanks"
"Hello, Thank you for your business and your feedback. Hopefully we can earn your business in future. Thanks"
The handyman was prompt and had a professional, all-business manner. I had a to-do list including replacing quite a few burned out ceiling light bulbs ( I can't do ladders anymore because of age and balance issues), putting a closet door back on track, replacing ballast in two fluorescent fixtures, etc. I had a coupon for two hours of service, which would have been a great deal if he had actually completed all the work. He completed replacing the overhead bulbs in very short order, and it was my fault that I could not find one of the bulbs to be put in. He also completed putting the closet door back on track. He found that one of the fluorescent tubes did not need new ballast; the tube was simply not inserted properly. Unfortunately, he discovered that Home Depot had misled me about the correct ballast for the other fluorescent light, despite the fact that I gave the staffer all the relevant specifications. The handyman removed the ballast and told me to go get one like it.
As he had used less than an hour of the two hour coupon, I suggested that he ask his boss if he could come back another day, at his convenience, to replace the ballast. I knew that the coupon said that it had to be used on one visit, but since I had made every effort to get the correct ballast, it really wasn't my fault that it wasn't what was needed. I thought that he might even offer to pick up the correct ballast from his shop or a hardware store. Even if he did so, his company would still have made a profit on the deal, as it would have taken less than two hours, total. I asked him to talk to his boss and then call me to tell me what was said and, if he got the OK, to make another appointment. I never heard back from him, about whether he could come back. He left the parts of the fixture on the counter. I put them into my car, so I could get new ballast. Unfortunately, since I never heard back, the fixture and the new ballast are now residing in the back seat of my car; I think I may have lost one of the screws. I was a bit annoyed by the lack of followup, as I was hoping that this would be one I'd use in the future, as I am likely to need further handyman work.
Sharon, age 70.
"Hello and thanks for your feed back. We are doing our best to have craftsman who knows to do everything. However some don't have all the different experience such as Glass shelves. The price that you paid was $99 for two hours of work(It was mentioned $200). I am glad that he could fix it before he leaves. I hope that you consider HandyPro for your next project."
"Thanks for your review. I am sorry that you did not have a good experience with us. As the deal was for two hours, we do our best to accommodate customers in the two hours window. Please let me know how i can make this right for you. [email protected]"
"Sorry that you had not the good experience with us. We always offer extra work if we still have time. This coupon need to be completed in one visit. Please let me know if I can do anything for you to make this right. [email protected]"
There was a little problem with shaving the door down. He understood from his office that the door needed shaving along the side, so he wasn't sure he had the correct tool, but he managed to do it with the tool he had and it worked out fine.
The other 2 projects were done well. He didn't use a level to install the magnetic strips on the wall. I think he eyeballed them. He was almost perfect, but not quite. I know I'm picky about things like that. I wish he had used a level, but I can live with this. These 3 projects took just about 2 hours, the time allowed for the deal. I was very satisfied.
"It was a great pleasure to work for you. I am greatly honor to work for you and your family. Thanks again for your business."
Licensing
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