Ecker's Clock & Watch Shop

Description of Work: My husband's Movado watch was running slow. We took it to the Arlington location for repair. We asked if we could retrieve it from the Leesburg location. Owner forgot to transfer the watch. That said, however, they did deliver it to our house.

Description of Work: Replaced batteries in two watches while we waited. Courteous and efficient.

Description of Work: Changed out and replaced a few batteries, also gave me an assessment on a clock that was broken.

Description of Work: They lubricated and reset my grandfather clock

Description of Work: They replaced the mainspring in an Omega watch.

Description of Work: I've used Ecker's twice and was impressed both times by the quality of the work and the knowledge of watchmaking upon which the repairs were based. The first was a repair of a Cartier watch that had been losing time. Cartier told me that it was just time to clean and adjust the watch -- a process for which they charge something north of $500. I passed on that offer. Ecker's was highly recommended by a friend. Ed Compton discovered that the watch had been dropped and that the pins that hold the watch face in place had bent. The edge of the little hole through which the axle that holds the hands protrudes was actually touching the axle and slowing it down. He simply straightened the pins and centered the hole. Problem solved. He charged less than $200, a pretty significant discount from the Cartier overhaul. Given the knowledge, experience, and skill involved, it seemed like a very fair price. The second watch was a Tudor Submariner -- Rolex's second brand -- that I've owned since 1976. For almost as long as I can remember, the date stopped changing on the 5th of the month. I have had two major services of the watch -- one by Rolex and one by Lenkersdorfers -- and despite my request to fix the date-changing problem each time, it persisted. I even sent the watch back to Lenkersdorfers for a re-do after they failed to fix the issue. They installed a new date wheel at no charge, but it still didn't solve the problem. Ecker's noticed that a cog in a gear that helped change the date every day was slightly deformed. A small tweak was all that was necessary although neither Rolex nor Lendkersdorfer's were able to figure that out. Ecker's got it on the first try. The watch has worked perfectly ever since -- for the first time in 30 years! My only quibble with Ecker's is that Ed was a bit slow in completing the work. I needed to make two or three weekly visits (I can only get there on weekends) before getting the Tudor back, despite a promise that it would be ready earlier. Given the extraordinary success I've enjoyed with Ecker's, however, this is a minor annoyance. I should add that the last time I brought my Tudor to Ecker's it was to ask that a small touch of rust apparent at the edge of the crystal be removed. He opened the case and could see that it would be impossible to access the rust spot (this is an underwater watch and I've scuba-dived with it on a great many occasions) without replacing the crystal -- an unwarranted expense. He reassembled the watch after about 10 minutes and returned it to me. I asked how much I owed him. "Well, I didn't fix it, so nothing." That's integrity!

Description of Work: I used Ecker's Clock & Watch Shop for clock repair, six months ago.

Description of Work: Crystal replacement and face plate realignment.

Description of Work: Clock repairs to a simple "anniversary" clock and a Westminster chime Seth Thomas Mantle clock.