1-800-Pack-Rat

Storage, Moving Companies

About us

closed

Services we offer

Moving & portable storage.

Amenities

Free Estimates
Yes


Accepted payment methods

American Express
Discover
MasterCard
Visa

Reviews

4.69 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
78%
4
11%
3
11%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.6
value
4.0
professionalism
4.7
responsiveness
4.6
punctuality
4.5
Showing 1-9 of 9 reviews

PATRICIA O.
06/2015
4.0
storage units
  + -1 more
unknown
Description of Work: We stored our belongings while having a major renovation done. Our driveway is short and steep and the road in front of our home is somewhat narrow. The local owner worked with us to make sure the drop off would work by leaving the container in the street and coming back as soon as we finished loading it. This took a number of phone calls but, it all got worked out. Our belongings were stored in their facility for 3 months. When calling to make arrangements to have our container returned we had to wait several weeks before there was on opening. We were unable to schedule for a weekend day even that far out, so had to take time off work to get the items back in our home. The lock was broken open when the container was returned but, it did not look as if anything was disturbed or missing. | |I do not like that you can not talk to the local person unless there is a problem. The central call center people do not always have the information needed. Once I was finally able to connect with the local person things went more smoothly. This was a challenge as the voice mail box of the local person was full and I was unable to leave a message. | |In the future I will pay a bit more to hire movers to move and store for us.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

$620

Brenda M.
04/2015
5.0
moving companies
  + -1 more
They seemed like the best option in comparison and the best service for the money. They showed up when they said they would and hauled stuff away when we asked. They are flexible, we originally had a date that they were going to haul the pod away and we weren't quite ready and they were able to work with us.
Description of Work: While this stuff was going on with the house we had to get some of the stuff out of the house and we're still using them.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Carrie F.
01/2015
5.0
storage units
  + -1 more
Delivery was smooth and quick. We had a bit of a challenge with our driveway to our new home being so steep but they were able to figure it out and keep our container sturdy and level, which was a big help since we were expected a baby at any moment. Great to work with, would definitely use them again!
Description of Work: Great service for those in a crunch when it comes to a quick move and you need storage. Completely professional and worked with you to get the best deal.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Craig S.
09/2014
5.0
storage units
  + -1 more
unknown
Description of Work: What is special about this firm is the amount I was moving was not economical for their services. They referred me to U-Pack_Em who did a GREAT JOB. I appreciate this firm's honesty and helpfulness

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Colleen B.
08/2014
5.0
moving companies, storage units
  + 0 more
They had a box they could deliver within a week that would meet my needs. They were courteous, answered all my questions, and informed me about a discount that was available that I was unaware of. They provided a lot of additional information to help them meet my needs. I like details and they were able to provide a lot of details. I was pleased.
Description of Work: I am going to be using Pack-Rat. They're actually coming this weekend. I'm going to use them for storage services.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Elizabeth A.
06/2014
3.0
storage units
  + -1 more
Was okay
Description of Work: Stored belongings

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

$600

Linda B.
06/2013
5.0
storage units
  + -1 more
1-800-Pack-Rat is really good. So far so good, I really like them and they've been really helpful. They helped me estimate how many pods I need to use and how many times it's going to be delivered, how it's going to be picked up and they will deliver it when we move to the West coast. They quoted me one price and I found a discrepancy somewhere and they took $300 off. They facility is in a climate controlled facility, I haven't been to one but it seems like it's going to work out fine.
Description of Work: They're a storage bin company we used.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Heidi K.
12/2011
5.0
moving companies, storage units
  + 0 more
The service and unit were excellent. Unit itself was clean inside and out - rust free and not an eye sore. The delivery of the unit was flawless. I requested and was given an early drop off time. Person called on his way to deliver. Person was very helpful and instructive on techniques for loading and how to lock the unit. The unit was picked up as requested and brought to the company's storage facility. When I called for it to be delivered to the new residence, Andrew was, as usually very accommodating with the early drop off time (especially because I called 2+ weeks in advance). Unit was dropped off earlier than scheduled! All the contents were excellent condition, nothing broken due to movement or weather conditions. Unit was picked up within a day of phone call requesting it. Overall, I highly recommend using this portable storage unit. I shopped price and size - and condition of storage facility. They are not the cheapest or the most expensive, but I was okay with that because I wanted my belongs safe, which they were! Prices were exactly as quoted, no surprises. Monthly storage fees were automatically debited from bank account. Only one complaint about price is that you pay for the whole month of storage even though you pick it up before the full month of storage (no pro-rating based on number of days).
Description of Work: Burnsville, MN - 16' portable storage unit drop off, pick up, store at its temperature controlled warehouse, drop off at new residence and pick up of unit.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Mary D.
11/2011
5.0
moving companies, storage units
  + 0 more
Excellent! Remember to tether your items in the pod so they don't shuffle around in transit.
Description of Work: Phoned, scheduled and eagerly anticipated arrival of a temporary pod for storage. I was amazed at how professional this company is. Originally, I just needed a storage pod delivered, so I could use it as storage while I was cleaning out, painting a rental house. I liked the services so much, I decided to maintain use of the pod for my home's overflow of valuables, , and paid to have it transported to the Atlantic Avenue location in Kansas City. The crew is courteous, and quick!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$145

    Contact information

    unknown, Bethesda, MD 20817

    http://www.1800packrat.com

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Storage,
    Moving Companies

    FAQ

    1-800-Pack-Rat is currently rated 4.6 overall out of 5.
    1-800-Pack-Rat accepts the following forms of payment: American Express,Discover,MasterCard,Visa
    Yes, 1-800-Pack-Rat offers free project estimates.
    No, 1-800-Pack-Rat does not offer eco-friendly accreditations.
    No, 1-800-Pack-Rat does not offer a senior discount.
    No, 1-800-Pack-Rat does not offer emergency services.
    No, 1-800-Pack-Rat does not offer warranties.
    1-800-Pack-Rat offers the following services: Moving & portable storage.

    Contact information

    unknown, Bethesda, MD 20817

    http://www.1800packrat.com