Watermark Swimming Pool Services Inc

Pool and Spa Service, Ceramic Tile, Plaster,

About us

Watermark Swimming Pool Services, Inc. has over 40 years of professional swimming pool renovation, restoration, and repair experience. We serve residential and commercial pool customers throughout the Maryland, Washington DC, and Northern Virginia areas. We travel to your location to discuss your pool renovation and repair needs. We provide free estimates on all renovation work, including stone and brick coping, new glass and mosaic tiles, new pool interiors, adding a tanning shelf, leak detection, and much more. Let us take your pool into the 21st Century.

Business highlights

29 years of trusted experience
Family Owned & Operated
Eco Friendly

Services we offer

Swimming Pool-Tile, Coping, Whitecoating, Renovation, General Repairs, Leak Detection, Caulking, Skimmer Replacements, Fiber Optics, Aggregate Finishes, & Quartz Finishes. Holiday Decorating.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

Check

Photos of past projects

Reviews

4.972 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
4%
3
1%
2
1%
1
3%


Rating CategoryRating out of 5
quality
4.9
value
4.9
professionalism
4.9
responsiveness
4.8
punctuality
4.9

Filter reviews by category

Showing 51-72 of 72 reviews

Adrienne I.
06/2020
5.0
ceramic tile, plastering
  + 0 more
pool renovation
Description of Work: Our pool needed a full renovation — new coping, tile, and plaster. We got quotes from a few companies, and Nick was the only person who didn’t try to upsell or pressure us to sign a contract right away. Throughout the project, he and his crew gave us guidance on making various decisions and their work is beautiful. We are thrilled with the results

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$21,000

Stephen M.
09/2017
5.0
pool cleaners
  + -1 more
They were very professional.
Description of Work: They renovated a swimming pool for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$25,000

JUDITH K.
08/2017
5.0
pool cleaners
  + -1 more
.
Description of Work: Pool service

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,500

Nancy M.
12/2016
4.0
pool cleaners
  + -1 more
Still not done.
Description of Work: Was very difficult to get them to be at the house working. Still not done. Great work Great price. Have to be VERY patient to use them.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
3.0

Yes, I recommend this pro
$32,000

Scott S.
08/2016
5.0
pool cleaners
  + -1 more
unknown
Description of Work: Based on the reviews on Angie's List I entered into a contract with Watermark Swimming Pool Service and paid a deposit for work to be performed after Labor Day
Rating CategoryRating out of 5
Yes, I recommend this pro

Kitty L.
04/2016
5.0
pool cleaners
  + -1 more
....
Description of Work: ....
Rating CategoryRating out of 5
Yes, I recommend this pro
$10,000

Gary C.
04/2016
5.0
pool cleaners
  + -1 more
unknown
Description of Work: Down payment made, work pending. Very good to work with so far.

Rating CategoryRating out of 5
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$13,500

Zozzie G.
01/2016
5.0
pool cleaners
  + -1 more
.
Description of Work: I was absolutely thrilled with Watermark Pool Service. They did an amazing job repairing my pool. They always left the work area at the end of the day all tidied up. I would highly recommend this company.
Rating CategoryRating out of 5
Yes, I recommend this pro

Robert W.
10/2015
5.0
pool cleaners
  + -1 more
unknown
Description of Work: pool heater service
Rating CategoryRating out of 5
Yes, I recommend this pro

debbie M.
04/2015
5.0
pool cleaners
  + -1 more
unknown
Description of Work: We had a leak in our pool that we wanted them to check out. They came and evaluated the crack and said it was nothing serious, stayed for about an hour giving advise and did not charge one cent! I will definetly use them when we do need a repair!

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jacob H D.
04/2015
5.0
pool cleaners
  + -1 more
unknown
Description of Work: evaluation of what I would need. Delayed until next year based on his advise.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

michael D.
09/2012
1.0
pool cleaners
  + -1 more
See above.
Description of Work: I wanted to do business with Watermark based on Angie's List reviews, however after several (~6) phones call and speaking to a person only one time with a promise to call back, which never happened, I gave up.

Rating CategoryRating out of 5
responsiveness
1.0


Response from Watermark Swimming Pool Services Inc
Our records indicate that we spoke to this potential customer on 9/25/12. He was concerned about a leak in his pool. We explained our services and pricing structure for this work and offered some free professional advice. He indicated he would call back if he chose to persue the leak with us. We have no other records concerning this customer. Watermark would be happy to help if given the opportunity. Thank you.

Jeffrey H.
06/2012
5.0
ceramic tile, plastering, pool cleaners
  + 1 more
Great experience
Description of Work: Repaired cracks in pool, new tile and pool plastering. The finished pool looks better than when it was originally installed 11 years ago. The company was very responsive, the workers were neat and did an excellent job! Would highly recommend.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$15,000

Albert E.
07/2011
5.0
ceramic tile, plastering
  + 0 more
The work proceeded smoothly from start to finish. It was fall and leaves were falling. We were worried but the crew very professionally put up a net. That took care of the problem.
Description of Work: We have a 20 x40 oval in-ground pool that was new in 1977. We had it re-plastered in 1992. By 2010, some of the tile was loose and some had fallen off.The tile pattern couldn't be replaced, so we had to have new tile. The exposed aggregate coping had also become loose. Watermark carefully took the coping up and re cemented it. That saved us 40 pieces of new coping and quite an expense. The work was done on time and professionally. There was no big sales talk and no big promises, but they came through at a lower price than we anticipated. We were surprised though that there was no pool service like winterizing or covering the pool offered or done. We had no problem chemically balancing the pool and no problem when we opened it in 2011.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,400

Tom J.
04/2011
4.0
ceramic tile, pool cleaners
  + 0 more
see above.
Description of Work: Watermark came out to give an estimate for re-tiling an area of our pool. They were professional and punctual, but not we chose another company partly because of a better price and partly because we had some better references for the company that we chose.

Rating CategoryRating out of 5
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Christopher A.
09/2010
5.0
pool cleaners
  + -1 more
The service went really well. The owner, Nick, came out personally to either do or oversee the work. He took a lot of time to examine the pool (a large, inground cement pool that came with the foreclosed house) and, most importantly, explained to us how everything worked, since we didn't know the first thing about how to care for the pool. In the process of testing the lines, we found that the old fiberglass sand filter had cracked and that the pump was dead. When the items came in the mail, Nick installed the filter and taught me enough to know how to install the pump myself. We plan to completely renovated the pool in the coming years and we will definitely use Nick and his services again in the future.
Description of Work: Cleaned a neglected pool of about 2 feet of leaves and debris; acid-washed walls of pool; Performed pressure test on existing lines; installed new customer supplied pool filter.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

ilona gabriele A.
06/2010
5.0
pool cleaners
  + -1 more
We had planned on renovating our swimming pool for quite some time. However, the estimates we received from most companies were exorbitant. Some companies wanted us to sign a contract on the spot, before we would have been able to obtain other estimates. Mr. Nick Leinbach was recommended to us by a company that in the past has provided services for our pool. Mr. Leinbach is very knowledgeable, made suggestions that saved us additional costs and was always there to make sure that the work proceeded as scheduled. His crew did an outstanding job, from beginning to end. We did not have to worry one moment during the whole renovation. The pool looks fantastic, thanks to Watermark Swimming Pool Services, Mr. Leinbach and his crew. ? If only all companies would be as responsible and reliable as Watermark Swimming Pool Services.
Description of Work: Complete renovation of our swimming pool which has greatly deteriorated over the last 30 years, including new coping, tiles, fixing cracks, replacing skimmer, applying marbelite, etc.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Roman S.
08/2009
5.0
pool cleaners
  + -1 more
Watermark Swimming Pool Services was a pleasure to work with from beginning to end. After phoning in to request a quote, Nick promptly came over the next day and was very knowledgeable about what needed to be done with the pool even with the winter cover still on. The previous season, we obtained quotes from other pool renovation companies, but none of them seemed friendly or very knowledgeable about what work needed to be done. Our pool is an Anthony pool, and the bond beam and concrete area around the perimeter was crumbling. The previous year, the wall that separates the pool from the spa actually crumbled and fell into the pool. Nick gave us a quote which was pretty much on target even after discovering that parts of the pool was in worse shape than we had thought originally. Nick brought over samples of coping tile as well as perimeter and trim tile. He also showed us some plastering options and explained everything in great detail. Nick was also very responsive anytime we called or emailed. Work started pretty much right away. The employees of Watermark were great; their attention to detail and quality of work is beyond excellent. They cleaned up after each work day and even though we had other contractors on the property (bath renovation), there were absolutely no problems. The work was very quick, and our new pool was filling with water in no time. The results are beyond anything we could have imagined (see pics). Our new pool is absolutely beautiful and we are extremely happy with everything. We feel very lucky to have found Watermark and highly recommend them for any pool renovations, as they are a small company with great customer service, very knowledgeable, and do high quality work.
Description of Work: Renovated concrete pool, including removing coping tiles, perimeter tiles, top part of concrete, paint. Repaired damaged spa wall. Replaced coping & perimeter tiles, and added trim tiles to stairs, spa and seat. Re-plastered pool, caulked perimeter, removed old diving board, replaced old pool light with LED.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$16,000

Ciro P.
06/2009
5.0
pool cleaners
  + -1 more
The work went extremely well. Nick is a real pleasure to deal with. He's honest, professional, courteous, extremely knowledgeable, and always timely. He gave me an estimate for the work July 2008. I contacted him in May 2009 to get him under contract. He updated his original proposal to reflect changes in some prices, and he cautioned me that he noticed a crack in the pool that he would need to get a better look at before he would continue. His folks drained the pool and inspected it. They found some structural damages near and around the pool seat. Nick called me and scheduled a meeting so he could share with me what he found. He met me at the pool at the appointed time and took his time to explain the situation and to pose several alternatives to address it. We selected to have him repair the structural damage, and then continue with the new tile and the re-plastering work as prescribed in our contract. Nick gave me a verbal estimate of the change in price to repair the structural damage, and upon my concurrence, he proceeded with the work. The work was frequently interrupted by the rain we had in the Washington area during mid-June 2009. Nevertheless, Nick finished the work in a timely manner and went beyond the contracted scope to arrange for delivery of pool water, and to schedule my normal pool service provide, Potomac Aquatics, to open the pool the afternoon of the day the pool water was delivered. The invoice Nick sent me was clear, self-explanatory, and met the price he verbally quoted me. It was a real pleasure doing business with Nick and his folks. They were diligent when working and always cleaned-up after their day of work. I HIGHLY recommend Watermark Swimming Pool Services for anyone looking for an honest, reliable, knowledgeable, and professional pool repair contractor. When you hire Nick and his folks you know you will be in good hands.
Description of Work: Drain the pool, remove existing tile, repair pool seat and other cracks and gaps, apply new tile to the pool, apply tile to the edge of the pool's steps and the pool seat to aid with depth perception, and re-plaster the pool.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,744
    • 1
    • 2
    • 3(current)

Contact information

10768 Tucker Street, Beltsville, MD 20705

http://www.watermarkswimmingpools.com

Service hours

Sunday:
Closed
Monday:
8:30 AM - 5:30 PM
Tuesday:
8:30 AM - 5:30 PM
Wednesday:
8:30 AM - 5:30 PM
Thursday:
8:30 AM - 5:30 PM
Friday:
8:30 AM - 5:30 PM
Saturday:
9:00 AM - 4:00 PM

Licensing

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Pool and Spa Service,
Ceramic Tile,
Plaster,
Pool Sales Construction and Installation,
Holiday Decorating

FAQ

Watermark Swimming Pool Services Inc is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 8:30 AM - 5:30 PM

Tuesday: 8:30 AM - 5:30 PM

Wednesday: 8:30 AM - 5:30 PM

Thursday: 8:30 AM - 5:30 PM

Friday: 8:30 AM - 5:30 PM

Saturday: 9:00 AM - 4:00 PM

Watermark Swimming Pool Services Inc accepts the following forms of payment: Check
Yes, Watermark Swimming Pool Services Inc offers free project estimates.
Yes, Watermark Swimming Pool Services Inc offers eco-friendly accreditations.
No, Watermark Swimming Pool Services Inc does not offer a senior discount.
No, Watermark Swimming Pool Services Inc does not offer emergency services.
Yes, Watermark Swimming Pool Services Inc offers warranties.
Watermark Swimming Pool Services Inc offers the following services: Swimming Pool-Tile, Coping, Whitecoating, Renovation, General Repairs, Leak Detection, Caulking, Skimmer Replacements, Fiber Optics, Aggregate Finishes, & Quartz Finishes. Holiday Decorating.

Contact information

10768 Tucker Street, Beltsville, MD 20705

http://www.watermarkswimmingpools.com

Service hours

Sunday:
Closed
Monday:
8:30 AM - 5:30 PM
Tuesday:
8:30 AM - 5:30 PM
Wednesday:
8:30 AM - 5:30 PM
Thursday:
8:30 AM - 5:30 PM
Friday:
8:30 AM - 5:30 PM
Saturday:
9:00 AM - 4:00 PM