Digital One Systems

Office Equipment Repair, Computer Sales, Computer Repair

About us

EMERGENCY SERVICE AVAILABLE" At DIGITAL ONE we are your one stop shop for copier equipment. Our firm was started in Wilmington DE, in 1993. Our customer first, can do attitude, and low cost for document management has allowed us to become market leaders in Delaware. If you need a professional grade copier, fax machine, or printer we will deliver it to you. We provide professional installation and will not leave until you are satisfied. Our set-up includes network configuration and assistance to your IT staff when necessary. Our customers come first!

Business highlights

32 years of trusted experience
Emergency Services Offered

Services we offer

Prevent Breakdowns Ricoh Gestetner Lanier Toshiba, Canon, Konica, Hewlett Packard, Wideformat Laserjet Printers Canon Sharp We repair Hp, Xerox and Lexmark printers Copiers (color and black & white) Fax Machines Printers Supplies and Accessories Multifunctional devices Network Assessment Leasing Option Maintenance Service agreements

Services we don't offer

"Sorry but we do not service SMALL INKJET PRINTERS"

Amenities

Senior Discount

15%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
PayPal
Visa

Photos of past projects

Reviews

5.04 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-4 of 4 reviews

Benna S.
07/2016
5.0
office equipment repair
  + -1 more
unknown
Description of Work: cleaned and repaired copier/fax |he was great, even spending a LOT of time on the phone with tech support for a weird issue

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

WIN W.
04/2016
5.0
office equipment repair
  + -1 more
The service person showed up within 6 hours of the email from Angie's List! On both machines he went straight to the problem clearly explaining and demonstrating why his diagnosis is valid. He mitigated the problem on the Infoprint and told us what to get for an affordable permanent repair. He even effected a temporary repair to the Canon. It was impressive. A bit of background is in order. The Infoprint is a high volume, high speed, duplexing laser printer. It's not a consumer item. The Canon is a free standing medium duty office scanner/copier/printer like you might walk up to for self-service at an office support facility or a library. Neither are particularly new. We tried a national service outfit with costly but not particularly effective results. A number of other printer service firms simply refused to work on the Infoprint citing it's complexity. The unassuming Digital One Systems guy simply waltzed in and diagnosed both machines in under an hour. He concretely demonstrated why his diagnosis was valid in each case. it was awfully impressive! [CAUTION, the following is my personal opinion based on a half century in the scientific and engineering community but it is based on only this event.: Some folks just plain understand systems. There's no explaining why or how. It's just like the sense one gets from seeing a world class athlete's moves or listening to a top flight musician -- even it the musician can't read music. Well, the same thing goes for scientists and engineers. Some are simply naturals. I suspect the service person from Digital One Systems was just such a natural.]
Description of Work: Effortlessly diagnosed an Infoprint 1985 high volume printer that some other service outfits refused to touch. Then went on to diagnose and effect a temporary repair to a Canon Image Runner 2870.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Kathleen H.
09/2014
5.0
office equipment repair
  + -1 more
Mr. Thomas came to the office 3 times in order to complete the checking and repair of the copier. He was always on time. He did an excellent job in repairing the copier and in replacing a part. He cleaned up after he completed the job. The business owner is very satisfied with the work he did. Mr. Thomas is also a very personable and pleasant person to work with. The business owner will use his services again.
Description of Work: Greg Thomas checked, cleaned and repaired the Canon GP 200 office copier.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$290

M L.
11/2013
5.0
office equipment repair
  + -1 more
Showed up as scheduled and repaired the copier in a timely fashion. Very pleased with the service.
Description of Work: Serviced the copier.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

    Contact information

    11000 Baltimore Ave. 106, Beltsville, MD 20705

    digitalonesystems.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:30 AM
    Tuesday:
    8:00 AM - 5:30 AM
    Wednesday:
    8:00 AM - 5:30 AM
    Thursday:
    8:00 AM - 5:30 AM
    Friday:
    8:00 AM - 5:30 AM
    Saturday:
    Closed

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Office Equipment Repair,
    Computer Sales,
    Computer Repair

    FAQ

    Digital One Systems is currently rated 5 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 5:30 AM

    Tuesday: 8:00 AM - 5:30 AM

    Wednesday: 8:00 AM - 5:30 AM

    Thursday: 8:00 AM - 5:30 AM

    Friday: 8:00 AM - 5:30 AM

    Saturday: Closed

    Digital One Systems accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa
    No, Digital One Systems does not offer free project estimates.
    Yes, Digital One Systems offers eco-friendly accreditations.
    No, Digital One Systems does not offer a senior discount.
    Yes, Digital One Systems offers emergency services.
    No, Digital One Systems does not offer warranties.
    Digital One Systems offers the following services: Prevent Breakdowns Ricoh Gestetner Lanier Toshiba, Canon, Konica, Hewlett Packard, Wideformat Laserjet Printers Canon Sharp We repair Hp, Xerox and Lexmark printers Copiers (color and black & white) Fax Machines Printers Supplies and Accessories Multifunctional devices Network Assessment Leasing Option Maintenance Service agreements
    "Sorry but we do not service SMALL INKJET PRINTERS"

    Contact information

    11000 Baltimore Ave. 106, Beltsville, MD 20705

    digitalonesystems.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:30 AM
    Tuesday:
    8:00 AM - 5:30 AM
    Wednesday:
    8:00 AM - 5:30 AM
    Thursday:
    8:00 AM - 5:30 AM
    Friday:
    8:00 AM - 5:30 AM
    Saturday:
    Closed