BIRCH ASSOCIATES

Work was to be completed in ONE time. Obviously, there was a problem with estimating time on the contractor's part, as the workers worked diligently while on the job. They didn't finish, and had to return several times due to not completing what should have been done in two times. For instance, they left about 6 inches of quarter round molding loose on the floor instead of installing it, as per contract. When the light was not installed correctly (dangled from the ceiling with crossed wires which could have caused a fire), they also failed to patch the ceiling in a workmanlike manner (someone else was hired to do this and it was done easily), not even putting something on the floor to protect the floor! The workers were obviously under time pressure from the boss and said so. Ikea says it takes NO responsibility for this problem, although this is an Ikea "certified" contractor, and although Ikea advertises that it has contractors for kitchens. This was a small project.