Approved Pro
HVAC Detectives
Appliance (Major Electric Appliance) Installation and Replacement, Central A/C Service or Repair, Heat Pump Repair or Service,
About us
Business highlights
Emergency services offered
Veteran owned and operated
15 years of experience
Services we offer
25 years providing health comfort and economic relief within homes built by DR Horton Toll Brothers Bob Ward and others. We know those homes and the hot spots or cold spots etc. , Air conditioning: 8 out of 10 homes we go in The second floor Can be as much as 10f as the first floor. Very fixable very affordable many times over the phone no charge! , Heat pump: Freon and maintenance are critical. We often encounter $700 $800 monthly utility bills due to incorrect a freon dirty coils and quite frankly user error. , Nest Thermostats or other Honeywell white Rogers etc. , Window air conditioners remove stored and service prior to seasonal usage.
Amenities
Emergency Services
Yes
Free Estimates
Yes
Warranties
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.7118 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 53% | ||
| 10% | ||
| 2% | ||
| 0% | ||
| 1% |
Filter reviews by service
Showing 1-25 of 118 reviews
David L.
Dec 2024
Central Humidifier Service
Straight forward and honest. Did an awesome job.
Lisa B.
Aug 2024
He was amazingâ prompt, diligent, courteous. Highly recommend!
Sandi G.
Aug 2024
I would use Johnâ s services again and heâ s very knowledgeable. I would highly recommend him to my friends and family.
Alma S.
Jul 2024
John was very knowledgeable and cares about his customer
Joyce C.
Jul 2024
Rapid response punctual, professional, and friendly did a great job fixing my window unit. I would recommend and use them again.
Robert E.
Jan 2023
Google Review
Very curtous & on time there work was exceptional & professional. Would have them back 2 finish up more things. Having them do family & friends houses also . They do exceptional work... & would recommend them 2 any 1.....!!!!!
John N.
Nov 2021
Thorough in the diagnosis w/ facts not opinion , Respectfully conscientious towards my personal belongings, competitive pricing with full explanation of necessary repairs(I think John knew I didn't understand much of what was being explained John was very patient.
Cindy V.
Jul 2020
Central A/C Service or Repair
Great write up for aftercare of system
Robert T.
Feb 2019
Oil Furnace or Forced Air Heating System Repair Service
Came when called. Had to get parts back next day and got furnace running.
Lawrence P.
Jan 2019
Central A/C Service or Repair
Mae R.
Aug 2018
Central A/C Service or Repair
Norwood was great! They came out the next day, provided solid evaluation of the issue, and even recommended that I contact the warranty company. Due to that they ended up doing less of a job, but saved me money and earned my trust by sacrificing their income for quality service.
Robert G.
Jul 2018
Central A/C Service or Repair
John is wonderful. He talked me through the entire process, and also educated me on what to do to avoid future problems with our AC. Rob, his technician, is a hard-working young man who also did a great job!
Response from HVAC Detectives
"I have the best c customers in the world especially since I'm not exactly Mr. tactful in the communication process; as a matter of fact my wife says "say as little as possible", or at lease wait till you get paid! Thank you."
Dan I.
Jul 2018
Central A/C Service or Repair
Very knowledgeable and experienced
Branden T.
Jul 2018
Central A/C Service or Repair
Jeffrey J.
Jan 2018
Heat Pump Repair or Service
John has my business for the rest of my days, very professional and quick. If you have an issue for HVAC look no further because this is the guy you need.
Susan A.
Nov 2017
Gas Furnace / Forced Air Heating System Repair Service
informative, personable, and friendly.
David S.
Nov 2017
Oil Furnace or Forced Air Heating System Repair Service
Great check up after job is complete! Informed me of what needs to be done. Got me up and running.
Response from HVAC Detectives
""Norwood heating and air conditioning" have the best customers in the county. We love you all!"
John K.
Oct 2017
Central A/C Service or Repair
he was very efficient and on time like promised
Response from HVAC Detectives
"Norwood heating and air conditioning have the best customers in the county. My wife and I love you all!"
Kathy K.
Oct 2017
Oil Furnace or Forced Air Heating System Repair Service
Came on time was very friendly and informed me of the problem and what he did to correct it. Took his time and didnât rush. I appreciated his patience and how he took care of business.
Response from HVAC Detectives
"Norwood heating and air conditioning have the best customers in the county we love you all ! "especially the customers that do not rush us" thank you"
Christopher E.
Oct 2017
Gas Furnace / Forced Air Heating System Repair Service
Immediately called me back and scheduled an appointment to provide quote for new furnance. Also, discussed and reviewed cracked heat exchanger unit. Very Professional highly recommend.
Response from HVAC Detectives
"we have the best customers in Harford County we love you all"
Linda G.
Sep 2017
Central A/C Service or Repair
Very friendly company. Reasonable pricing and did a great job.
John S.
Aug 2017
Central A/C Service or Repair
John came out on a Sunday shortly after I called and even fixed my Ac while no one was home. We had a trip planned To beach and Ac broke he was able to fix it outside while I was at the beach . How awesome is that we came home and it was fixed and working great
Response from HVAC Detectives
"we have the best customers in Maryland we love you all"
Sharon M.
Aug 2017
Central A/C Service or Repair
David V.
Jul 2017
Central A/C Service or Repair
Mr Norwood did a great job explaining not only the work, but how to maximize money savings and optimize system usage.
Response from HVAC Detectives
"My customers are the best customers in the HVAC industries"
Theo B.
Jul 2017
Central A/C Service or Repair
Mr Norwood gave us valuable information on our AC unit which be able use in the future. Same day response and work completed.
Response from HVAC Detectives
"My customers are what keeps us motivated. Thank you . The best customers in the industry Thank you"
Licensing
Licensed*
Trade License Number
9318
Trade License Locale
MD
Trade License Expiration
04/14/2026
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
HVAC Detectives is currently rated 4.7 overall out of 5.
Monday: 11:00 AM - 7:00 PM
Tuesday: 11:00 AM - 7:00 PM
Wednesday: 11:00 AM - 7:00 PM
Thursday: 11:00 AM - 7:00 PM
Friday: 11:00 AM - 7:00 PM
Saturday: 9:00 AM - 7:00 PM
Sunday: Closed
HVAC Detectives accepts the following forms of payment: CreditCard
Yes, HVAC Detectives offers free project estimates.
No, HVAC Detectives does not offer eco-friendly accreditations.
No, HVAC Detectives does not offer a senior discount.
Yes, HVAC Detectives offers emergency services.
Yes, HVAC Detectives offers warranties.