GARDINER'S FURNITURE

Furniture - Sales, Mattresses

About us

Stylish, affordable furniture - living rooms, dining rooms, bedrooms, mattresses, recliners, home office, youth furniture & more! Family owned and operated since 1942. Recognized Nationally as a Top 100 Furniture Retailer.

Business highlights

83 years of trusted experience

Services we offer

Sale of furniture & mattresses. Interior design services offered - free in-store consultation.


Accepted payment methods

Check
Discover
Financing Available
MasterCard
PayPal
Visa

Reviews

4.73 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
67%
4
33%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.7
value
4.0
professionalism
4.3
responsiveness
4.3
punctuality
4.3
Showing 1-3 of 3 reviews

Nancy C.
11/2014
4.0
furniture sales
  + -1 more
n When we came back to the store . I asked for the same sales girl and she didn't hear the page she was in managers office . That was fine and had someone else to answer my questions about the sofa bed and with of the arms that we were concerned about . When other sales girls came back I said I guess you will have to split the commission now and the other sales girls seem to be upset . Although I , don't think as a customer that should have been mention to me at all.. I found this very disturbing too .So, not sofa bed was purchased and left for good . Suppose to give me a price on recliner and never heard from her . I took my business elsewhere . I will not go back . This didn't happen at one of their other stores .
Description of Work: I asked about a sofa bed that I saw on line . Now this was my second visit to the store . I did get a price of the sofa bed and mattress , but we decided ( my husband and I ) didn't want the memory form gel mattress . The sales gal show it to me and then we had to leave it was going to get dark soon and didn't know the back roads well. .

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

$900

Response from GARDINER'S FURNITURE
Dear [member name removed], we're really sorry to hear you had a poor experience in our store, you're absolutely right - how a salesperson is paid is not something that should be discussed with customer. Our priority is making sure our customers are 100% satisfied and if it takes several associates to do so, then so be it. I hope that you will give us another chance and personally would be happy to answer any questions you have if you want to email us at gary@gardiners.com. I will be speaking with the store's manager to make sure this never happens again. Regards, Gardiners Furniture

AUDREY M.
09/2007
5.0
furniture sales
  + -1 more
Gardiner's did an excellent job for me. They were helpful when I selected the furniture, delivered it in a timely manner and placed it where I requested. There was a minor problem with one of the hinges on the entertainment center but they corrected it to my satisfaction.
Description of Work: I went to the store and bought 3 upholstered chairs and one entertainment center. They delivered them to my home.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,400

SHARON W.
10/2006
5.0
furniture sales
  + -1 more
From the moment we walked in the door, the experience was wonderful. They have a huge selection for all tastes. Our saleswomen was very knowledgeable and friendly, and helped us get our best deal; they even got us free pillows! Buying was easy; I got credit on the spot. We paid more than we wanted for furniture, but received double the quality. The movers were very professional and careful. A very small factory defect was noticed, a repairman was sent out in a timely manner, and the item was replaced without hassle. We're very happy.
Description of Work: I purchased and had delivered a new bedroom suite.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

    Contact information

    2400 E CHURCHVILLE RD, Bel Air, MD 21015

    www.gardiners.com

    Service hours

    Sunday:
    11:00 AM - 6:00 PM
    Monday:
    10:00 AM - 9:00 PM
    Tuesday:
    10:00 AM - 9:00 PM
    Wednesday:
    10:00 AM - 9:00 PM
    Thursday:
    10:00 AM - 9:00 PM
    Friday:
    10:00 AM - 9:00 PM
    Saturday:
    10:00 AM - 9:00 PM

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Furniture - Sales,
    Mattresses

    FAQ

    GARDINER'S FURNITURE is currently rated 4.7 overall out of 5.

    Sunday: 11:00 AM - 6:00 PM

    Monday: 10:00 AM - 9:00 PM

    Tuesday: 10:00 AM - 9:00 PM

    Wednesday: 10:00 AM - 9:00 PM

    Thursday: 10:00 AM - 9:00 PM

    Friday: 10:00 AM - 9:00 PM

    Saturday: 10:00 AM - 9:00 PM

    GARDINER'S FURNITURE accepts the following forms of payment: Check,Discover,Financing Available,MasterCard,PayPal,Visa
    No, GARDINER'S FURNITURE does not offer free project estimates.
    No, GARDINER'S FURNITURE does not offer eco-friendly accreditations.
    No, GARDINER'S FURNITURE does not offer a senior discount.
    No, GARDINER'S FURNITURE does not offer emergency services.
    No, GARDINER'S FURNITURE does not offer warranties.
    GARDINER'S FURNITURE offers the following services: Sale of furniture & mattresses. Interior design services offered - free in-store consultation.

    Contact information

    2400 E CHURCHVILLE RD, Bel Air, MD 21015

    www.gardiners.com

    Service hours

    Sunday:
    11:00 AM - 6:00 PM
    Monday:
    10:00 AM - 9:00 PM
    Tuesday:
    10:00 AM - 9:00 PM
    Wednesday:
    10:00 AM - 9:00 PM
    Thursday:
    10:00 AM - 9:00 PM
    Friday:
    10:00 AM - 9:00 PM
    Saturday:
    10:00 AM - 9:00 PM