Find top-rated Pros in your area
Enter a zip code and get matched to businesses near you.
COURTLAND HEARTH & HARDWARE
Appliance (Major Electric Appliance) - Install or Replace, Fridge, Freezer or Ice Maker Repair or Service, Brick or Stone Fireplace Installation,
About us
75 EMPLOYEES. NO SUBS. COST DETERMINED BY THE JOB. NO TRAVEL CHARGES.
Business highlights
74 years of experience
Services we offer
HARDWARE STORE.
Accepted Payment Methods
- CreditCard
Reviews
4.514 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 79% | ||
| 7% | ||
| 7% | ||
| 0% | ||
| 7% |
Showing 1-14 of 14 reviews
Rachel P.
Dec 2020
I purchased a pelletstove last year and had them install it. This year we turn it on and with in a few days black smoke was coming from the pellets not knowing what to do we called them we have a warranty right should be free I don't have a job since covid I'm not stressed. They come the clamp used in piping was loose at the base where the stove connects to pipe that runs outside. They tightened it and charged me a discounted service charge. Why am I being charged at all I was told it was in a gray area so its my fault and too bad my kids suffer for Christmas. I even explained my situation and was told sorry but that's your circumstance you still need to pay. I will be telling everyone I know and I have several friends that are in the market for a wood stove won't be from them.
LauraLynne S.
Jun 2016
The employees at the White Marsh store have been pleasant and helpful. They always load my car for me with a sweet attitude. The selection of pellets can't be beat! They are one of the only carriers of the Turman pellets.
Robert C.
Mar 2016
unknown
Kathy F.
Dec 2015
unknown
Barbara D.
Oct 2015
unknown
Harriet L.
Mar 2015
unknown
Response from COURTLAND HEARTH & HARDWARE
"Good afternoon, I apologize that we have not gotten back to you sooner. We just found out that Courtland has an Angie's List. I wanted to thank you for your kind words and we are very pleased that our service department did such a great job. If you need anything in the future for your fireplace, I hope you consider Courtland. Thank you again."
Richard M.
Sep 2014
It went very well- from the time I scheduled the appointment, to the time the technician came out. He had to order the part and come back out to repair, and it all went well.
Response from COURTLAND HEARTH & HARDWARE
"Good afternoon, I first wanted to apologize for not responding right away. Courtland just realized that we have an active Angie's List account. We are very pleased that you were satisfied with our technician and the work preformed. I hope you consider Courtland in the future if you need any service. Thank you again."
JULIANA W.
Oct 2005
THE COURTLAND HARDWARE SALESPERSON WAS VERY KNOWLEDGEABLE ABOUT ALL THE DIFFERENT TYPES OF GAS FIREPLACES. THEY HELPED US SELECT THE RIGHT SIZE GAS FIREPLACE FOR OUR LARGE BASEMENT. HE SHOWED PATIENCE WHILE WE WERE CHOOSING. IT WORKS GREAT.
Response from COURTLAND HEARTH & HARDWARE
"Good afternoon. First I wanted to apologize for the delay response. Courtland just found out we have an active Angie's List account. I realize you posted your comments back in 2005, I hope 10 years later your gas fireplace is running just as well. If there is anything you need in the future for service, I hope you consider Courtland. thank you again."
KAREN K.
Jun 2005
WE WERE HAPPY WITH THE WORK THAT WAS DONE. THE MOWER WAS LEFT AT COURTLAND FOR ABOUT A WEEK AND REPAIRED. EVERY THING WAS DONE WELL AND THE PROBLEM WAS FIXED. THE MOWER WAS DONE WHEN WE WERE TOLD THAT IT WOULD BE.
Response from COURTLAND HEARTH & HARDWARE
"Good morning. First I wanted to apologize for the delay response. Courtland just realized we had an account with Angie's List. We are very happy that you were satisfied with our service. If you need anything in the future, I hope you keep Courtland in mind. Again, Thank you."
CATHI P.
Jun 2005
THE EXPERIENCE WAS GOOD. SERVICE IN A TIMELY MANNER. THE GENTLEMAN WAS VERY HELPFUL IN SHOWING ME HOW TO USE THE STOVE AND EXPLAINING TO ME WHAT PROCEDURES HE WAS DOING.
Response from COURTLAND HEARTH & HARDWARE
"Good morning. First I wanted to apologize for the delay response. Courtland just realized that we had an account with Angie's List. We are very pleased with the work our service techniques do. If you need any service in the future, I hope you keep Courtland in mind. Thank you again."
MARCIA L.
Jun 2005
WE HAD TO DROP THE SCREEN OFF. THEY DID NOT CALL WHEN THE SCREEN WAS READY TO BE PICKED UP, AND IT TOOK SEVERAL WEEKS TO GET THE SCREEN. THE SCREEN IS IN GOOD WORKING CONDITION.
Response from COURTLAND HEARTH & HARDWARE
"Good morning. We wanted to first apologize for the delay response. Courtland just realized we had an account with Angie's List. I am very sorry that our glass department did not phone you when your screen was ready. I hope since 2005, you have concerned us for your screen repair. Again, we thank you for your business."
CHRISTINE M.
Jun 2005
THE SCREENS WERE FROM A BEACH HOUSE, SO THEY'RE EXPOSED TO SALTY AIR. THE FRAMES COULD NOT BE USED, SO NEW FRAMES WERE MADE. THEY'VE REALLY HELD UP WELL.
Response from COURTLAND HEARTH & HARDWARE
"Good morning. We would like to apologize for the delay response, Courtland did not know we had an account with Angie's List. We are very happy that the screens held up in your beach home. I hope you consider Courtland in the future for your screen repairs. Thank you."
LEANN D.
Mar 2005
THIS HARDWARE STORE IS WELL-KNOWN FOR GOOD CUSTOMER SERVICE AND DECENT PRICES. I DROPPED OFF MY LAWNMOWER TO GET THE BLADES SHARPENED AND IT WAS DONE ON TIME AND CORRECTLY.
Response from COURTLAND HEARTH & HARDWARE
"Good morning. We wanted to first apologize for the delay response. Courtland just realized we had an account with Angie's List. We are very happy that you were pleased with our service. We hope you consider us in the future. Thank you again."
JAMES C.
Mar 2005
THE WORK WAS COMPLETED WHEN PROMISED AND AT THE PRICE QUOTED. NO ADDITIONAL WORK WAS COMPLETED UNTIL APPROVAL WAS OBTAINED TELEPHONICALLY. I WOULD RECOMMEND THIS SERVICE TO OTHERS.
Response from COURTLAND HEARTH & HARDWARE
"Good morning. We wanted to first apologize for the delay response. Courtland just realized that we had an account with Angie's List. We are very happy with the service we provided you in 2005. I hope you consider Courtland in your future. Thank you again."
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
COURTLAND HEARTH & HARDWARE is currently rated 4.5 overall out of 5.
COURTLAND HEARTH & HARDWARE accepts the following forms of payment: CreditCard
No, COURTLAND HEARTH & HARDWARE does not offer free project estimates.
No, COURTLAND HEARTH & HARDWARE does not offer eco-friendly accreditations.
No, COURTLAND HEARTH & HARDWARE does not offer a senior discount.
No, COURTLAND HEARTH & HARDWARE does not offer emergency services.
No, COURTLAND HEARTH & HARDWARE does not offer warranties.