WEACO ORNAMENTAL IRONWORKS
About us
LICENSE NUMBER: 13368. Welding, Egineering & Assembly Company, Inc. ("WEACO") was established in 1952. WEACO can help you design your project, or fabricate from your specifications. We can set up the project as a do-it-yourself item, or come on site and install the project for you. We fabricate our work on site so we can control the qulity of your project and pass on direct form the manufacturer prices to you. We provide free estimates and free initial design work. WEACO has been serving the Baltimore metro area for over 60 years. We have provided the area with awnings, railings, wrought iron gates, ornamental iron fencing, driveway gates, window guards, door guards, security storm doors, cellar covers, guard gates, easy release window guards, fire escapes, fire escape repairs, steel columns, decorative ornamental iron columns, wrought iron railings, ADA compliant handrails, ADA guardrails and ramps, specialty design steel fabrication, steel porches, ornamental iron deck rails, interior ornamental iron railings. We are happy to fabricate the product to your specifications, or you can work with our design group to develop a style that meets your budget and design needs.
Business highlights
Services we offer
("wrought iron") and ornamental iron railings; Security window and door guards and grates; Ornamental iron fencing; Wood privacy fencing; Drive gates and operator systems; Walk gates and entrance gates; Security storm doors; Entarnce doors; Fire escapes; Steel steps and porches; Interior open step systems and railings; Air conditioner security guards and covers; Awnings; Columns; ADA compliant ramps and railings., Railings; Iron
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 67% | ||
| 17% | ||
| 8% | ||
| 0% | ||
| 8% |
On February 12th, we were told the doors would "be here in about 3 weeks." That would have been about two weeks past the contract deadline, but we appreciated the notice.
On March 3rd, we were told to expect the doors to be installed Saturday, March 7th. Now that we had an official installation date, we made sure to be home that day. We waited all day. But no one contacted us that weekend regarding the installation. We emailed to ask for an update.
A few days passed. On Wednesday, March 11th, WEACO told us a second date for the installation - they said they would come Saturday, March 14th. However, on March 14th, due to rain, they called and said the installation needed to be rescheduled. We understood, since the rain and cold weather that day could make it difficult. We were able to reschedule the installation to Friday, March 20th, so we adjusted out schedules and made sure to be home that day as well.
Friday March 20th, came and went, and *again*, no one from WEACO contacted us. Another day spent at home waiting, without any notice regarding WEACO's nonappearance on a day we all agreed upon.
Throughout this process, we tried to be patient, but, at this point, we were a *month* past the agreed contract deadline for the installation, and WEACO had *twice* been no-shows for scheduled installation days without any communication from the company. Incredibly frustrated at this point, I detailed these points in another email to WEACO. We told them we either needed the doors installed ASAP or we needed a full refund so we could go with another contractor.
Apparently, that email finally got things moving, and two days later, Sunday, March 22nd, they came and installed the security storm doors. The actual installation only took about three hours.
So, although we are very happy with the quality of the security storm doors, we experienced several frustrating communication breakdowns and delays from the company. Based on this experience, I doubt I would use them again, and I would not recommend them.
Licensing
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