Approved Pro
Supreme Service Today
Thermostat Service, Central A/C Service or Repair, Heat Pump Repair or Service,
About us
Supreme Service Today is a trusted business offering Heating Cooling and Plumbing Services, and our success is based on our dedication to meeting the needs of our customers through honesty, dependability, and integrity. Our experiences lies heavily in both residential and commercial maintenance, installation, and service. We provide 24 hour emergency service to better serve our customers' needs. Our technicians are courteous, knowledgeable, and will make your needs their #1 priority. We look forward to the opportunity to doing business with you.
Business highlights
Se habla espanol
Emergency services offered
21 years of experience
Services we offer
Air Conditioning, Heating, Replacement Systems. Service Agreements. Residential & Commercial
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.6413 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 77% | ||
| 12% | ||
| 5% | ||
| 3% | ||
| 2% |
Showing 1-25 of 413 reviews
Doug C.
Jun 2021
Horrible. Paid for annual maintenance contract on four units. Called when one unit wasn’t working and never heard back from them. After many attempts finally talked to office worker and scheduled appointment. I called the morning of the scheduled service to confirm timeframe and was assured they would show. When it was time for them to arrive received a call they had to reschedule. Very rude office support that could care less. Asked several times for the owner to contact me and still has not. Do yourself a favor and find another company.
Kimberly F.
Jul 2020
Supreme was polite, professional, and timely. They serviced the system and explained what items require repairs for long-term efficiency. I was very pleased and contacted them again for another system's servicing.
Victoria D.
Jun 2020
The technicians were very good.
CHARLIE H.
Apr 2020
Excellent service and quality of work
Latia S.
Sep 2019
I originally called about a garbage disposal leak and the problem was misdiagnosed. When Supreme was made aware, they apologized and refunded me what I had paid for the service call.
Andrew K.
Aug 2019
I had a clogged kitchen sink on a Saturday. It was hard to find a plumber open on Saturday, but they were and responded promptly to the message I left with their answering service. The plumber arrived within the estimated window. He assessed the situation and gave me a couple of options and prices to consider. Ultimately, it was a very quick fix. My only complaint was the price. It was around $250 for about 10 minutes worth of work which seems high to me. But, if you need a plumber in a pinch I can certainly say they are reliable.
Michael R.
Jul 2019
Overall the Job went well, except for trench line was not probably refilled with dirt and now there is about 2ft decline where the trench line was dug. The company never reached back out to see if we were satisfied with their work or check the trenchline decline.
Judy S.
Dec 2018
Did a great job on 7 of my rental properties.
Response from Supreme Service Today
"Thank you for taking the time to leave us such a positive review! Thank you for being a Supreme customer!"
Ho-Ching Y.
Nov 2018
The scheduling was easy. I was given noon to 4PM window, however, the plumper arrives near 2 hours after the 4PM window. He did calll around 4:40PM to explain another job took longer than usual which I understand, it's not a big deal. Just wish he would have called before the 4PM window. The job went well. The plumper was professional and polite. The price seems high. It was $361 to snake and unclog the bathtub. A total of about one hour of work. I did applied Angie list discount and ended up paying $300. It still seems high compare to other plumbing company I used before. I probably will not use again due to the cost.
Response from Supreme Service Today
"Thank you for taking the time out to leave a review! We value and appreciate our customers feedback. Should you have nay questions or concerns please do not hesitate to contact us. Thank you for being a Supreme customer!"
Bruce E.
Oct 2018
They do a very thorough job. An itemized list of everything done is provided. They provide helpful suggestions. I am very pleased. Not every similar company works on both heat pumps and oil furnaces.
Response from Supreme Service Today
"Thank you very much for your kind words! We are thrilled to hear we made a positive impression on you. We look forward to working with you in the future! Have a Supreme day!"
LORRAINE S.
Sep 2018
Very well. They did a great job. It was an expensive and complex repair - thieves had cut out and stolen all the radiators, stolen all the copper piping, stolen some venting and ductwork.
Response from Supreme Service Today
"Thank you for taking the time to leave us such a positive review! We are very sorry to hear about your situation but very happy that we were able to help you fix everything! Thank you for being a Supreme customer!"
Joseph P.
Sep 2018
Supreme was very quick and punctual with both their estimates and the installation crew. The quality of work is quite good. I would hire them again.
Response from Supreme Service Today
"Thank you very much for leaving us a great review! I am thrilled to hear about your great experience with Supreme Air. We look forward to working with you in hte future. Have a Supreme day!"
David M.
Aug 2018
Bought the Big Deal HVAC & Heating inspection to have the system checked. Supreme Air reached out the next day to schedule and was able to fit us in the same week. Chris called 30 minutes prior to arrival and within the scheduled window. Without having to ask, used shoe booties. Chris inspected and checked both systems along with inside & outside equipment. Spotted several small issues along with identifying the AC having low R-22. Was provided a quote for the repairs and notified they could complete the same day. There was an immediate difference in the cooling. Cannot say thank you enough. Chris is awesome.
Response from Supreme Service Today
"We are very pleased to hear you had such a positive experience with Supreme Air! Thank you so much for taking the time to leave us an amazing review. Have a Supreme day!"
Kathi M.
Aug 2018
I wrote an earlier review and gave the company a D. They responded to the review and finally called me to set up a follow up. The plumber said that the person in their office was new and made some mistakes. Their office manager followed up on the issue too. The plumber on his second visit resolved what he could and explained more of the issue with us-something he did not do well the first time. But the issue is resolved and the company says they are reimbursing us $75 for our inconvenience which is great. Again this shows why reviews are important. It got the attention of more than one person so our issue could be resolved satisfactorily. It does not negate the fiasco that the company initially caused by not following up correctly, but they made good on their service which is important.
Response from Supreme Service Today
"[Member Name Removed] thank you for taking the time to leave a review. We value and appreicate your feedback. I do apologize for any inconvenience this caused you and i am glad we were able to do something to help with the inconvenience. Should you have any questions or concerns please do not hesitate to reach out to us. Thank you for being a Supreme customer!"
Bill C.
Aug 2018
Installation went well there were a few follow up items or which many customers not familiar with how it should be done would not have question. They fixed them without question. A few days later the unit wasn't cooling they cam out right away and fixed it. Then a week later again not cooling they cam right away and fix the issue. Over the last year the heat and arir has been running fine.
Beverly N.
Aug 2018
Well - my only objection is that the technician mentioned an additional protection for the lines leading to the heat pump, installed the additional protection, AND ONLY THEN told me the price of the additional work - he should have said something up front when he mentioned it that it wasn't included in the work contracted for.
Response from Supreme Service Today
"Thank you very much for taking the time to leave us a great review! I do apologize that the pricing was not communicated to you from the beginning. Should you use our company in the future, everything concering pricing will be communicated to you from the beginning. Thank you for being a Supreme customer!"
Brian S.
Aug 2018
The work was done to spec
Anelia M.
Jun 2018
Showed up on time. Used a coupon. Very professional and explained everything he was doing.
DeWilton H.
Jun 2018
Arrived on time, and removed my old, non functioning water heater, and installed a new unit of the same capacity and type. I bought their deal for a new water heater, and received precisely what was described without any problems.
Peter G.
May 2018
Always difficult communicating with this company on the service side.
Simone M.
Apr 2018
Quality work! The new disposal was a bit larger than the one replaced & required and unexpected adjustment. Work solution was quick, efficient & we appreciated the company honoring the deal price. Thank you!
Brett W.
Apr 2018
job done well. I was charged $725 for a digital thermostat (online fee $200-250 parts and labor); was told this was the cheapest model available.
Monica B.
Mar 2018
Everything that they have done on my house are perfect, they are on point. They are not cheap but I love them and I will recommend them to others.
Response from Supreme Service Today
"Thank you for the great review. We are happy to hear that you were satisfied with the service!"
Patricia L.
Mar 2018
Their price beat the competition and they did a fantastic job on the installation.
Response from Supreme Service Today
"Thank you for your feedback. We are happy to hear that you were satisfied with your installation. Thank you for choosing Supreme Air!"
Lindsay C.
Mar 2018
Overall the job went well. We needed a new HVAC system which included a new gas furnace and new AC unit. The sales rep was punctual and responsive to questions. The installation team was punctual as well. The B ratings in some categories is due mostly to communication issues to occurred. Apparently some of the things the sales rep agreed to with us were not communicated to the installation team, so when they invited me down to inspect the work three minor items had not been completed. After I brought it up, the installation team offered to do the work in order to ensure I was satisfied, but they also brought up some valid points on why having that work done may not be what I actually wanted. Therefore I was confused. After calling the company main office, the owner owner called me back within 30 minutes to talk through options to ensure I was satisfied with the job. We agreed that two minor items didn't need to be changed, and he offered an upgrade on the third item, at no additional cost to achieve the functionality that was missing from the third minor item. That component was installed the next day. Lastly, the installation team missed some small trash items when they cleaned up the exterior part of the job.
Response from Supreme Service Today
"Thank you for the kind review. We are happy to hear that you were satisfied with your installation and we appreciate the feedback. We look forward to working with you in the future!"
Licensing
Licensed*
Trade License Number
47207
Trade License Expiration
05/30/2026
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Supreme Service Today is currently rated 4.6 overall out of 5.
Supreme Service Today accepts the following forms of payment: CreditCard
Yes, Supreme Service Today offers free project estimates.
No, Supreme Service Today does not offer eco-friendly accreditations.
No, Supreme Service Today does not offer a senior discount.
Yes, Supreme Service Today offers emergency services.
No, Supreme Service Today does not offer warranties.