
Smith Auto Glass
About us
Additional phone - (410) 296-4777.
Business highlights
Services we offer
Windshield Replacement & Repair Specialists, Auto, Truck and Construction Vehicles glass Replacement and Repair,, Door, Regulator Replacement, Side Mirror Replacement, Expert Convertible Top Replacement, Full Service Upholstery Shop, Highly Trained Glass Installers, Direct Insurance Billing - We Do All The Paperwork, Fleet accounts, Experienced in the motion picture industry, Fast Drive-In and Mobile Service, Free Pick-Up and Delivery,Classic Car Restoration And Repair,Plate Glass & Plexiglas
Amenities
Free Estimates
Yes
Accepted Payment Methods
- American Express
- Financing Available
- Check
- Visa
- Discover
- MasterCard
- 5
Assorted photos uploaded by Smith Auto Glass
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The man who did the windshield tried to put compressed air into the vents to try to dislodge the particulate matter (which later was found to be rust that the tech had to scrape around my windshield) he tried his best, but the noise and gunk persisted, and the man in the office suggested it might be something already in the air fan, telling a story of how a matchbook had caused him much grief years ago. I assured them the defroster fan was not noisy before the windshield install, but it felt like the staff didn't want to admit that this happened. When the owner got involved, I felt he took the problem to heart, he apologized, and he tried to help, but I felt that this auto glass shop wasn't going to be able to fix things. I must admit I was also a little afraid of breathing particles in my own car.
Long story short, at least two visits back, discussions with the office, I found that the tech had neglected to cover the air vents before scraping the rust away from the inside of the windshield. Later I was told the tech no longer worked there . I'll admit they tried, but I felt that they just weren't going to be able to fix the problem. I ended up going to my dealer and having them remove and clean the air unit. This cost about what the windshield cost. This was an easily avoidable problem.
Licensing
State Contractor License Requirements
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