Green Line Relocation

The movers were nice and respectful. But to charge for every material they use, was just unheard of by me. Shrink wrap always is apart of my service, but not with them if I didn't pay for it, they literally move your stuff as is. And PLEASE don't give them your bank card number. They will go into your account days later and take more money, "By accident". I'm glad I have an alert on my account because probably wouldn't of catched it since it was a low amount. But far from the point.. Great guys but disappointed in the Administration team.. I don't recommend, because you didn't have permission to take anything more out my account then what I authorized on a Signed Document, because I gave the guys cash tip. Either they process my refund or my bank will!

I definitely do not recommend this company. We chose them becsuse the rates were reasonable and they were located close the our starting point during our cross country move. The communication was very ineffective as I was not given the amount I would need to pay the day of service. It was also not communicated to me that you need to provide tape for the moving blankets to be secured to your furniture or pay an up charge. I also informed the movers the drop off address was incorrect and they said ya they'll deal with that later, to which it never was and I was receiving calls from the driver the morning of drop off at 7 am saying my address didn't exist. On the way of loading our furniture it was clear from the start that the movers were going to take advantage of the situation and try to upsell me in every way possible because I (female) was there by myself. The immediatly started telling me I needed to provide tape or pay $4 per roll. I did not have any so I opted to pay their fee because I had no other choice. These movers were using tape like they were getting a bonus per roll. They somehow managed to rack up a $100 tape bill yet my items are still damaged. They also continuously tried to upsell me saying boxes and items I had packed weren't done well enough and they needed to repack them with their stuff at an upcharge or it was going to break. They also insisted that my fridge needed to have all the shelves and drawers taken out and packed as well so they wouldn't break. I've never heard of this before and we have done a cross country move before, did not take them out and it was perfectly fine. I heard them drop multiple heavy items numerous times as well. They did not disassemble my furniture like they said they would. My dining room set went on the truck intact. When we got to my children's rooms they said it was a good thing I took down the toddler bed and crib as they wouldn't touch those nor would they be putting them back together. I was very confused since during my quote I was assured my furniture would be taken apart and put back together and the company we used prior had no problem doing so. Drop off was no better. The driver was arguing over the amount left to pay because again communication is absolutely a downfall at this company and I had a discount on all my quotes but not my final numbers and I wanted clarification. He told me no you pay now or I'm not dropping off your stuff (less than $500 was left to be paid and he had driven my stuff from Maryland to Colorado). I opted to pay through zelle since that's one of their options to avoid fees and he told me to just zelle it to his number. I told him I would rather zelle it to the company directly and he kept insisting it was fine to just send it to him (the driver) instead. He finally gave me the company info and I paid. There was obviously no regard for any markings I had out on boxes as fragile boxes were at the bottom of piles, boxes that had up written on them with arrows came upside down, and tons of boxes were completely smashed from having heavy items placed on top of them. The movers not only damaged my personal items but also my home. I found two spots on two different doorways where they broke the trim (one is pretty sizeable). I did speak with the company about the communication issues and they did agree that it was not usual and not ok. However I did email them about the damage to my home and items (I'm still unpacking and finding more daily) and did not receive a response back. I understand some of these things simply happen while moving cross country, however things like damaging my home and taking advantage of me being by myself and trying to upsell me is not ok.

The movers were very hard working and dedicated with our family move. We moved from South Florida to Baltimore MD without any issues. On moving day, these guys showed up reeady to work. Everything was loaded into their truck within the first half of the day. Due to the distance involved, it took a little over a week for us to get our things. I feel they did a great job considering the distance. I would recommend them to family and friends and I'm very please dwith how things went along with the pricing of things too

The movers were very fast and efficient. Kenneth and the two other individuals that came over to help with my move got it done fairly quick. They started at 9am sharp, got the move done by 2pm. It was a 4 bedroom house, the job was quite large. But it didn't stop these movers at all. Very happy with how the move went

I'm very happy with how a recent move went with Greenline. From the moment they got started, I felt they were professional, polite. They moved things with care. Hasan and the two others that showed up worked very hard and moved heavy things like it was nothing. This company came recommended by someone I know at work, and now I can see why. They made the entire moving experience a lot less stressful!

We recently moved out of the Baltimore area, and called around to try and find some movers with very little notice. The day of the move, they came out and helped when they said they would. We pre-wrapped many of our items, but the more delicate items they were able to secure with moving blankets. Mike and the crew that helped at Greenline did a fasntastic job. We're very happy with how the entire move went.

An amazing company with excellent customer service. I would recommend this company because of their quality, efficiency and friendliness. Also I used their storage for up to 2 months. There were no problem at pick up or delivery, no missing items, moving soon so I would like to use them again

Absolutely the worst moving company and experience I have ever had. Not only there was a lot of physical damage to expensive furniture and TV but also a lot of emotional stress. I was helping a friend to move. The day of the move we found out about additional hidden fees that the sales person Yuriy never explained before as well as absolutely no insurance on the furniture (a maximum of 50$ per item on furniture that costs between 500$ and 5000$ is ridiculous) since we had no choice and were in a time crunch we were forced to proceed with the move. I personally spoke to the sales representative Yuriy about the additional fees which were not mentioned before and he was extremely condescending rude and raised his voice when speaking to me both in English and Russian. I stood outside by the moving truck and watched how the movers left the boxes and furniture completely unattended in the middle of Baltimore MD where it could have been easily stolen. Then they wrapped only the top of a wooden table and when I asked to wrap the entire table they told me “but that’s the bottom” and I insisted on re wrapping because I don’t care if a bottom or top of an expensive table gets scratched or damaged. Throughout our drive to our destination Yuriy kept communicating with my friend in a condescending and rude manner, causing a lot of emotional stress and trouble. When the furniture was received I documented the significant amount of damage caused to the furniture and TV (see some of attached photos). We will be taking any and all means possible to get a settlement and payment for all the damaged caused.

Green Line moved contents from a one bedroom apartment in Maryland to a two bedroom apartment in Vermont. The movers wrapped all of the furniture and electronics. They showed up on time to load the items into the Moving Truck. Within 3 days they delivered the items to Northern Vermont. The movers were on-time, professional and moved the items with care, and for the quoted price provided - no cost overages. I would use this company again if I needed to schedule and interstate move.