Glassperts
About us
Restore the look of your property's glass with services from our glass work contractors in Baltimore, Maryland. At Glassperts Glass & Window Repair, our owner has a lifetime of glass experience. He founded the business to save customers time and money on on-site window manufacturing, window replacement, and glass repair. Our attention to detail in customer service and punctuality sets us apart from our competition, so call us for a fast response to your needs. On-Site Window Manufacturing - Our patent pending process allows us to come to your home, business, or job site. We manufacture and install replacement insulated widows and glass on-site with one service call. Frameless Shower Doors - We offer custom frameless shower glass enclosures for a less than you think. Call for a free quote. Glass Replacement - You can update your property's look and eliminate damaged glass with replacement insulated windows, storm windows, mirrors, storefront glass, door glass, and specialty glass.
Business highlights
Services we offer
Frameless Shower Doors, Glass Repair & Replacement, Mobile Glass Services, On-Site Window Manufacturing
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
67% | ||
20% | ||
7% | ||
0% | ||
7% |
I was upset because I had taken time away from work twice now and the window was still not fixed. I called the office and the manager / owner decided to honor the estimate, and in a couple of days they came out and replaced the panel with a new Pella panel.
They were, through all of this, polite and knowledgeable. The fact that they honored what was apparently an erroneous estimate (to their disadvantage) impressed me. It also shows that their intent to provide good customer service, and they also stand by their word.
I would definitely recommend them and use their services again.
After they came they told me that it was determined that the cost would be $1600 and they would re-install the entire glass and replace it. When I asked why they would do this they said the estimator determined that the shower was incorrectly installed. I told them that they should pay for that since they were the ones that installed it. All of a sudden they didnt remember that they had installed it and asked if Ihad the receipts. When I told them that I wouldnt bother sending them the receipts when I could send it directly to the Maryland Home Improvement Commissioner instead suddenly they found my information. But they told me that it was out of warranty even though this was their faulty installation. My opinion is that a faulty installation should always be the responsibility of the installer.
My final decision was not to bother with a company that couldnt stand behind their own installation and workmanship. Why would I use them again to install a new shower and for 2.5 times the amount.
Do not use this company for installing a shower and personally I would not use them for any services ever again.
Be prepared if you pay by credit card, they charge a 3% processing fee (not really a big deal to me)
Licensing
State Contractor License Requirements
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