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Glassperts

About us

Restore the look of your property's glass with services from our glass work contractors in Baltimore, Maryland. At Glassperts Glass & Window Repair, our owner has a lifetime of glass experience. He founded the business to save customers time and money on on-site window manufacturing, window replacement, and glass repair. Our attention to detail in customer service and punctuality sets us apart from our competition, so call us for a fast response to your needs. On-Site Window Manufacturing - Our patent pending process allows us to come to your home, business, or job site. We manufacture and install replacement insulated widows and glass on-site with one service call. Frameless Shower Doors - We offer custom frameless shower glass enclosures for a less than you think. Call for a free quote. Glass Replacement - You can update your property's look and eliminate damaged glass with replacement insulated windows, storm windows, mirrors, storefront glass, door glass, and specialty glass.

Business highlights

Emergency services offered
16 years of experience

Services we offer

Frameless Shower Doors, Glass Repair & Replacement, Mobile Glass Services, On-Site Window Manufacturing

Amenities

Emergency Services

Yes

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.415 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
67%
4
20%
3
7%
2
0%
1
7%
Showing 1-15 of 15 reviews
John H.
Nov 2014
5.0
Yes, I recommend this pro
$100
From call requesting service to installation was professional and timely.

Phyllis M.
Apr 2014
4.0
Yes, I recommend this pro
They did a super job. I had to pay more than the Big Deal price because I had extra windows.  They put my air conditioners out and put them back in but they did not clean up afterwards. I noticed that on my floor so I had to go up and clean the floor.

FRANK D.
Apr 2014
5.0
Yes, I recommend this pro
$250
Scheduling was easy, but the first person who came out did not do a proper evaluation and gave me an estimate. The work was scheduled and the representatives came by, but could not do the work because it was a Pella window and not something that could easily be taken apart. They said that the estimate may have been too low because of the initial mistake.
I was upset because I had taken time away from work twice now and the window was still not fixed. I called the office and the manager / owner decided to honor the estimate, and in a couple of days they came out and replaced the panel with a new Pella panel.
They were, through all of this, polite and knowledgeable. The fact that they honored what was apparently an erroneous estimate (to their disadvantage) impressed me. It also shows that their intent to provide good customer service, and they also stand by their word. 
I would definitely recommend them and use their services again.

Barbara H.
Mar 2014
5.0
Yes, I recommend this pro
$3,300
Both shower enclosures really update our 20 year old bathrooms

Jeff R.
Mar 2014
4.0
Yes, I recommend this pro
$500
They would have had an "A"  from me....but I paid someone to be there to let them in the house and they called in the morning and rescheduled for the afternoon...If they could have called the night before that would have been ok. But they did a great job and I would use them again.

Nailah S.
Mar 2014
1.0
$600
They installed a shower that I purchased called Vigo frameless shower.  It came with instructions and everything.  It started off fine until my tenant noticed that the frame was not square and it was leaking water.  I contacted Glassperts again to have them re-install the glass.  It was a year later and the guy came to inspect it told me that it wasn't installed improperly but that someone had fell and cause the problems. This was not under warranty.  So they quoted me $300 on 7/18/2013.  I finally contacted them to have the work done in March of this year.  At this time they said they had to come back out and make sure it was just labor and not additional parts. 
After they came they told me that it was determined that the cost would be $1600 and they would re-install the entire glass and replace it.  When I asked why they would do this they said the estimator determined that the shower was incorrectly installed.  I told them that they should pay for that since they were the ones that installed it.  All of a sudden they didnt remember that they had installed it and asked if Ihad the receipts.  When I told them that I wouldnt bother sending them the receipts when I could send it directly to the Maryland Home Improvement  Commissioner instead suddenly they found my information.  But they told me that it was out of warranty even though this was their faulty installation.  My opinion is that a faulty installation should always be the responsibility of the installer.
My final decision was not to bother with a company that couldnt stand behind their own installation and workmanship.  Why would I use them again to install a new shower and for 2.5 times the amount. 
Do not use this company for installing a shower and personally I would not use them for any services ever again.

Ericka Y.
Mar 2014
5.0
Yes, I recommend this pro
$99
They arrived on time and got the job done in a timely fashion. We were happy with the experience.

Ciara W.
Mar 2014
3.0
$200
The install itself went fine. The technicians were very professional and answered my questions. The consultation was another story. The tech was running behind which is understandable; however, I had to wait an hour and a half after my appointment for a 5 minute estimate. I had to initiate contact with the company to determine when the tech will show and I had to call two times for follow up. Although the work was done correctly, I would not recommend this company due to having to wait for over an hour.

Jamie S.
Jul 2013
5.0
Yes, I recommend this pro
$250
I called on Wednesday to get an estimate and they were able to give me one over the phone since I had the dimensions of the window.  They were able to come out the next day to fix the window.  The guys arrived on time and quickly had the window out and were cutting the glass in no time.  They completed the work within an hour and the window looks great!
Be prepared if you pay by credit card, they charge a 3% processing fee (not really a big deal to me)

Dominique A.
Dec 2012
4.0
$800
Once they got it done the work was fantastic, but it took them awhile for them to get the job completed because they kept rescheduling.

Dallas S.
Apr 2012
5.0
Yes, I recommend this pro
$225
They came out within a few days of calling and beat all other estimates we had gotten. They gave us the best price qoute and after we accepted did the job quickly. They do all of their glass fitting on site so there is no waiting. Overall the job was done quickly and properly. We would hire them again if needed.

Elaine F.
Apr 2012
5.0
Yes, I recommend this pro
$225
Trevor was able to give me a price over the phone based on the size of my window.  In less than 24 hours his team came to my house and repaired the window on the spot in less than 30 minutes. It was very appealing to have the window repaired in my driveway.  And, they cleaned the window! Wish the rest of my windows were as clean as the one they replaced!  :-) 

Brad H.
Jan 2012
5.0
Yes, I recommend this pro
$400
A townhouse that I am renting out in Owings Mills was unfortunately broken into and vandalized by some teenagers on a Friday afternoon.  The tenants called me that night after coming home to find the house in shambles and they reported that one of the basement windows was kicked in.  I called Greener Solutions that night and was able to set up a meeting for an estimate the very next morning on Saturday.  The owner showed up right on time and gave me an estimate on the spot.  He said he would order the replacement window first thing on Monday.  He also coordinated with the tenants on a good time to install the replacement window.  I got word from the tenants that replacement window had been installed on Thursday and that it looked as if the damage had never occurred.  Overall dealing with Greener Solutions was a very good experience and I will definitely recommend and use them in the future.

Madeleine P.
Jan 2012
5.0
Yes, I recommend this pro
$235
Thank you Greener Solution for a job well done, quickly and priced right.

Sarah C.
Dec 2011
5.0
Yes, I recommend this pro
$2,500
Greener Solutions scheduled an appointment when I was available. The crew arrived on time and explained in detail the services they could provide for my shattered Anderson window, including an Energy star rated option.  The replacement glass was made and installed in about an hour and half.  Great same day service!  They respected my home and cleaned up after themselves.  Replacement glass came with a 3 year warranty.

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Glassperts is currently rated 4.4 overall out of 5.

Glassperts accepts the following forms of payment: CreditCard

Yes, Glassperts offers free project estimates.

No, Glassperts does not offer eco-friendly accreditations.

No, Glassperts does not offer a senior discount.

Yes, Glassperts offers emergency services.

No, Glassperts does not offer warranties.