Fick Bros Roofing Co
About us
Additional DBA - Fick Bros. Roofing & Exterior Remodeling Co.
Business highlights
Services we offer
Residential repairs, attic insulation, carpentry, chimney, decking, door, exterior remodeling including roofing, gutter, handyman, masonry, molding, painting, porch & pressure washing., roof inspections, siding (including Hardiplank), skylight, stucco, ventilation, window
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
76% | ||
12% | ||
4% | ||
2% | ||
6% |
"Thank you for your great review"
"Thank you for your great review"
"Thank you for your great review."
"Thank you for your "A" rating!"
After we first met with the sales person, they tried to pressure us into signing a contract on the spot by offering you a made-up discount so that you don't have time to re-consider. Of course, we didn't sign it, and this seemed shady to us for a reputable company. They also told my wife that she "had to sign" an invoice on the spot before they continued work - even though they did not give it to us to review beforehand. Our contract required them to submit any additional expenses over $500 to us for pre-approval, but they instead incurred $3,000 of added costs without clearing it with us first, so I think that is why they told her to sign it when I wasn't home.
They also have terrible, one-sided terms in their form contract that are not very consumer-friendly - make sure you read it carefully! We had to go back and forth on it a few times before we finalized terms.
As for the masonry, we have an old house with soft bricks set in a lime-based mortar. Our home inspector and several other masons told us not to use Portland cement-based mortars, as this would damage the structural integrity of the house. Fick Brothers sent us a quote for re-pointing that used Portland cement. When I spoke to their mason about this, they said that's what they always used, and didn't seem to have any knowledge or experience in lime-based mortars. They said it would triple the cost if we wanted to use a lime-based mortar. We didn't feel confident in their ability to do the masonry, so we went with a different contractor.
In sum, I think they do quality roofing work, but do not use them for masonry. Also be aware that you are paying a higher price for a quality product. They also use high-end materials (copper instead of aluminum, etc.), which really drives up the price. I do wish they'd re-think their sales tactics and become more customer-focused, but otherwise we would recommend them to others for roofing.
"Thank you for your review. We disagree with your assessment of our expertise in masonry repairs and our sales process. Our sales process is built on integrity and commitment to solving the homeowners problem. Often it is why we specify copper. When the details require a soldered seam to ensure a water tight installation. Aluminum can only be caulked and caulk will ALWAYS eventually fail. This certainly will add to the cost but our focus is on doing the right thing not pricing the job with cheap materials to drive the price down. We do it right, we do it by the book or we don't do it at all. Thank you."
"Thank you for your continued confidence in Fick Bros."
I cannot recommend them highly enough. If you can afford them, and are willing to let them tell you what needs to be done to do the job right and they pay for them to do what they recommend, by all means hire them. The only person I know who has had issues with the outcome of their work had them cut corners to save money.
"Thank you for the positive review. We like to think that we are the "least expensive" roofing option. A large percentage of our super satisfied customers are ones that attempted to do a "cheap fix", only to find out that their problem was not solved and they must continue to endure the pain of a leaky roof and wasted money. If one considers the amount of money, time, heart ache wasted on cheap patches or inferior specifications; it is far more expensive to do it wrong. Doing the job correctly the 1st time with the proper specifications and highly skilled professional craftsmen is the "most" economical choice. Fick Bros is committed to "We Do It Right – We Do It By The Book – Or We Don’t Do It At All"."
"Thank you for the positive review. We are committed to having the best most professional craftsmen in the industry."
"Thank you for the positive review. We trust that you found great value in the services."
We would definitely recommend them.
"thanks for the great rating. We apologize for any delay you experienced with our job sign rebate program. The Job sign rebate program rewards our loyal customers. HOW IT WORKS IS SIMPLE… * You agree to allow Fick Bros to place a Job Sign on your property from the date of contract signing until the completion of your project. * The Job Foreman we will remove the sign during the End of Job Inspection Meeting. * Fick Bros will pay you a rebate of $10.00 for every week you participate in the program. * Do not deduct job sign rebate from balance due – this is a REBATE PROGRAM * If the sign is removed prematurely, the program will be voided and no monies will be rebated. * No rebate is earned if the Job Sign is erected only during the project construction period. * We reserve the right to amend or terminate this program at any time without prior notice. * Any monies due you will be paid approximately 30 days after the removal of the sign. THANKS AAGAIN FOR ALLOWING FICK BROS TO BE YOUR CONTRACTOR OF CHOICE!!!!"
"thanks for the great rating!"
the aluminum siding when we decide to do this project.
"Thanks for the opportunity to service your home. We look forward to the opportunity to work with you on your siding project."
"Thanks for the positive review. Glad our expert craftsmen were able to solve problems that other could not. It was a pleasure to service your home."
"Thank you for your positive rating."
"Thank you for your positive rating."
"Thank you for your "A" rating."
"Thank you for your "A" rating. We are sorry that you had difficulty scheduling your work."
"We strive to achieve an "A+" rating from ALL of our customers. We are disappointed we were not able to reach that goal with your project. It is company policy to make sure all customers are fully aware of the labor rates $85.00 per man hour PRIOR to scheduling any work. We trust that this was done. Thank you for allowing us to service your home... next time we will make sure to earn that "A+" !!!!!"
"Thank you for the positive review."
"Thank you for the positive review."
They were punctual, very organized, cleaned up great each evening and at the end of the job. The repairs are unnoticeable and wonderfully done - when they were done, it was like nothing had been there. When they unexpectedly found more hidden damage than initially predicted, they carefully showed us and explained options and costs, and got our approval to proceed.
These folks are clearly not the cheapest roofers out there, but they do quality work in a very professional manner, and it is worth dealing with them.
"[Member name removed], Thank you for taking the time to write a positive review for the recent work completed on your home. It is a pleasure to work for great customers like you!"
Licensing
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