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Easters Lock & Security Solutions Inc
Doors (Interior) - Install or Replace, Locksmith, Alarm or Security System - Install,
About us
Thank you for considering Easter's Lock & Security Solutions for your security needs. Easter's is the name that's been known and trusted for over 60 years for providing Maryland residents and companies with fast, dependable, same day service at reasonable rates.Our service is second to none. Try us once and we think you'll see why our customers have kept coming back for over 6 decades. Easter's is A+ Rated by Angie's List and the Better Business Bureau.
Business highlights
Emergency services offered
72 years of experience
Services we offer
Access Control Systems, Automatic Door Openers/Operators, Commercial Doors & Frames, Door Hardware, Fire Door Inspections, Intercom & Telephone Entry Systems, Key Duplication, Locksmith Service, Safe & Vault Service, Video Surveillance CCTV
Amenities
Emergency Services
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.820 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 85% | ||
| 15% | ||
| 0% | ||
| 0% | ||
| 0% |
Showing 1-20 of 20 reviews
James C.
Aug 2017
I went to the shop's location with a new blank of the key that I needed cut and the key that it needed to match. The price quoted was $49 LABOR, telling me it needed to be cut on a laser machine. This price seemed outrageous so I went to a dealer who cut the key perfectly within 5 minutes for no charge!
Response from Easters Lock & Security Solutions Inc
"Dear Mr. [Member Name Removed], We are sorry to hear that you were unhappy with our pricing. I'm not sure what the circumstances were (brand of car & model, etc.) that you would have an uncut key blank and why who ever supplied it didn't cut it for you. Or why a dealer would cut the key for nothing especially if it had a computer chip in it that had to be programmed. But we make sure that our pricing on the newer laser cut, computerized car keys is well below what a dealer charges and our local competition."
Colleen G.
Aug 2017
Everything went well. Punctual. in and out in about 2hours. Needed to modify one very old door. Took a little while, but I knew the door was going to be a problem. Changed the lockset one new front door in 10 minutes.
Stanley A.
Feb 2017
unknown
LINDA C.
May 2016
unknown
Sally M.
Mar 2016
unknown
Phillip D.
May 2015
Did a good job but, at a high cost.
William H.
Apr 2015
The key worked, and all my information was on file. They are so friendly and courteous there! And their products always work!
Joe D.
Mar 2015
Extremely easy to work with. Our deadbolt broke and - living in Baltimore - we decided to go with a high quality lock and professional installation.
Bruce and I talked on the phone several times going over options based on the pictures I sent him of the door. I took some measurements for him and he got everything ready to go. The technician spent about an hour installing and adjusting the hardware until it worked perfectly. He even re-installed the deadbolt on our backdoor that was temporarily covering the front door.
Price is more than you would pay at Home Depot, but it is well worth it to get higher quality hardware and professional installation. Done a lot of research and quality locks - along with sturdy doors and good outdoor lighting - are definitely worth the price.
Bruce and I talked on the phone several times going over options based on the pictures I sent him of the door. I took some measurements for him and he got everything ready to go. The technician spent about an hour installing and adjusting the hardware until it worked perfectly. He even re-installed the deadbolt on our backdoor that was temporarily covering the front door.
Price is more than you would pay at Home Depot, but it is well worth it to get higher quality hardware and professional installation. Done a lot of research and quality locks - along with sturdy doors and good outdoor lighting - are definitely worth the price.
Barbara L.
Dec 2014
See above - they did a great job and I will go directly there from now on.
Chantrese L.
Nov 2014
.
Melissa B.
Oct 2014
Upon purchasing a new home, I contacted Easter's to discuss replacing the existing cheap deadbolts with Medeco deadbolts. After a few minutes of conversation about my secuirty goals, the service agent suggested a lower-cost alternative to the Medeco locks that would meet my needs. He also spent quite a bit ot time talking about my other concerns and helped me find the right solutions without breaking the bank. At no time did I feel the agent was trying to up-sell or under-sell me to get my business.
The technician arrived promptly, had all the parts and equimpment needed, and completed the job swiftly and professionally. I am happy with the work performed and will call on Easter's for any of my future locksmithing needs.
The technician arrived promptly, had all the parts and equimpment needed, and completed the job swiftly and professionally. I am happy with the work performed and will call on Easter's for any of my future locksmithing needs.
Response from Easters Lock & Security Solutions Inc
"Thank you very much for your review. We're glad you were happy with our service."
Earlene G.
Mar 2014
He was prompt, very knowledgable, very professional
Nick P.
Aug 2013
No issues
Cheryl B.
Oct 2012
They were the most effective in terms of communication, they were very professional. Their fees were also reasonable.
Anne-Marie R.
Jun 2012
I had no problems with them. They were helpful, friendly and fast. The pricing ended up being less than I thought it would be.
Jeffrey H.
Oct 2011
Easters performed flawlessly!
Barbara L.
Aug 2011
Very smoothly. Lock did not need replacing as I previously thought. Very professional.
Homeowner
Feb 2011
Easter's has always been very good. If I have a service AAA would not cover, Easter's would be the one I would call. They charge a reasonable price. Periodically I check other companies and I always return to Easter's because they have a reasonable price that is not too high. They are very professional. You don't worry that when you return home the keys won't work. They do very good work. They have an excellent selection of products, including keys and locks. I would tell others that if they need a locksmith to call Easter's. They are very good.
FRANK A.
May 2009
They were very professional, punctual and efficient. They finished the work in timely manner and cleaned everything after the work was done. I was very happy with their quality of service.
BARBARA G.
Aug 2007
They did not come on the day they said they would, I called and had to reschedule, because I had to leave the house at 2. They were apologetic and did show up later at the next scheduled appointment. The work was fine.
PENNY O.
Oct 2006
They are prompt, courteous, and friendly. They are very professional.
IRIS K.
Jan 2005
WE FOUND THIS COMPANY TO BE VERY PROFESSIONAL. THEY HAVE KNOWLEDGEABLE EMPLOYEES. THEY RESPOND QUICKLY.
Licensing
State Contractor License Requirements
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*Contact business to see additional licenses.
FAQ
Easters Lock & Security Solutions Inc is currently rated 4.9 overall out of 5.
Easters Lock & Security Solutions Inc accepts the following forms of payment: CreditCard
No, Easters Lock & Security Solutions Inc does not offer free project estimates.
No, Easters Lock & Security Solutions Inc does not offer eco-friendly accreditations.
No, Easters Lock & Security Solutions Inc does not offer a senior discount.
Yes, Easters Lock & Security Solutions Inc offers emergency services.
No, Easters Lock & Security Solutions Inc does not offer warranties.