Find top-rated Pros in your area
Enter a zip code and get matched to businesses near you.
Geo Icon
Default business cover photo

Caplan Bros Glass

Doors (Interior) - Install or Replace, Window Glass - Install or Replace, Mirrors - Install or Replace,

About us

Caplan Bros is a family owned business over 85 years old. We offer free estimates and 24 hour emergency service. Unless material has to be ordered glass can be replaced the same day if called in early in the day.

Business highlights

Emergency services offered
101 years of experience

Services we offer

alum storefronts, closers, commercial door repairs, fix broken glass in windows, framed and frameless shower doors, glass replacement, glass shelves, locks, mirrors, table tops, null

Amenities

Emergency Services

Yes

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.856 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
11%
3
4%
2
0%
1
0%
Showing 1-25 of 56 reviews
Richard T.
Aug 2020
5.0
Yes, I recommend this pro
$390
Took 1 complete sash in for repair and ordered 2nd glass to repair 2nd window at home which also required new beads (ordering from andersen). Took just over week for glass order to come in and sash to be repaired. 15 mins to reattach sash when I got home. Glass looks great, I cannot see any difference from existing. Under half the cost of new sash's from Andersen. I still need to install the 2nd pane when beads come in but overall I am very happy.

Andrea H.
Aug 2018
5.0
Yes, I recommend this pro
$200
Caplan was very responsive, offering same-day service. The estimator and the repairmen were efficient, informative and courteous. I would definitely hire Caplan again.

Mahim J.
Aug 2017
5.0
Yes, I recommend this pro
They were responsive, fast and gave me a good price based on my online review of expected cost. They were able to work me in same day.

Dawn D.
Jul 2017
5.0
Yes, I recommend this pro
$280
Made repairs quickly without compromising quality. Made recommendations for an additional repair of one window.

ALICE L.
Feb 2017
5.0
Yes, I recommend this pro
They were very explanatory about the different glass options that we had to use for the door. They showed up on time and did a pretty good job.

Keith M.
Jul 2016
4.0
Yes, I recommend this pro
$1,600
unknown

Al D.
Apr 2016
5.0
Yes, I recommend this pro
Phenomenal. Brought glass samples to the house. Professional advice on type of glass. Excellent installation. Professional, friendly and quick response service.

Jeannine N.
Dec 2015
5.0
Yes, I recommend this pro
unknown

Greg B.
Nov 2015
4.0
Yes, I recommend this pro
$575
unknown

Jennifer S.
Oct 2015
5.0
Yes, I recommend this pro
$250
unknown

Kelly F.
Oct 2015
5.0
$250
unknown

ANNE H.
Aug 2015
5.0
Yes, I recommend this pro
$200
unknown

Andrew P.
Aug 2015
5.0
Yes, I recommend this pro
$200
I removed my cracked double-hung windows from their sashes and took them to Caplan Brothers, where they measured the dimensions and ordered new glass inserts. The ordering process was easy and quick. The receptionist at Caplan told me that bringing the windows in myself would be significantly cheaper than having them come to me, so I chose to do that.
I took the windows back to Caplan a week later when the replacement windows arrived. The replacement process took only a few minutes.  The windows look very good, except some glue (used to adhere the glass inserts into the metal or vinyl frames) oozed out, so I'll have to take a razor to clean them up, but it's not a big deal.
I gave Caplan a "B" for responsiveness, only because both times I went into the office, I had to wait about 10 minutes before someone came in to wait on me.  A sign on the counter said that if there is no employee there, they are waiting on another customer and would be in shortly. I suppose this is because they don't get much walk-in traffic, so I wasn't bothered by this.
Overall, an excellent transaction and I wouldn't hesitate to use Caplan again.

Julius T.
May 2015
5.0
Yes, I recommend this pro
$400
.

James M.
Apr 2015
5.0
Yes, I recommend this pro
$300
unknown

Rebecca G.
Feb 2015
5.0
Yes, I recommend this pro
$875
Ordering the window was easy.  They had to come out to see what needed replacement and to take measurements.  About 6 weeks later, they came out to actually install the new window.  The installers were on time (within the window of 8am-noon), polite and efficient, and cleaned not only the new window, but its old partner as well.   I'm very happy with the cloud-free window! 

CHERYL B.
Dec 2014
5.0
Yes, I recommend this pro
$315
unknown

Robert S.
Jul 2014
4.0
Yes, I recommend this pro
$300
We used Caplan Brothers to repair a broken window pane.  We had no issues whatsoever with the installers (Ricky and Phil) who were both courteous and professional.  Special thanks to Phil for leaning out the window to remove the broken glass from the gutters.  The issue we had with Caplan had to do with the office staff.  We had the wrong glass ordered the first time (transposition of measurements) and it sounds like it wasn't isolated.  We had to follow up consistently with the front office just to get scheduled.  I would think there is room for improvement in the office function, but we were extremely satisfied with the end result.

Chunsheng W.
May 2014
5.0
Yes, I recommend this pro
$450
Nicely done!
Response from Caplan Bros Glass
"Caplan Bros has been in business since 192 and we pride ourselves for our good service. However , there are time due to emergerncies the salespeople get delayed. We ususally have a window time of 2-3 hours. In this particular case the customer had a glass with muttions (grids inbetween the glass) that we couldn't match. The cost of our service included pulling the glass and temporary putting in a piece of glass until we could order the new glass using the grids from the old glass."

Don Z.
May 2014
5.0
Yes, I recommend this pro
$180
Called them on a Mon afternoon to fix a broken window.  They took all my info and said someone would be out on Tues.  Salesman came and measured the window, gave me a quote, I approved it, and repair was scheduled for Tues afternoon.  Technician came and window was fixed.  Problem solved in less than 24 hours.  I wish all my home repairs went so smoothly.

Virginia P.
Feb 2014
5.0
Yes, I recommend this pro
$164
Caplan came the day I called and measured. They returned the next day and installed the plexiglass replacement I asked for. The installer also told me how to clean plexiglass which I did not know.

June M.
Feb 2014
5.0
Yes, I recommend this pro
$260
The sample glass that was taken back to their shop and analyzed by their window staff. They found the glass color could not be matched exactly to glass they had on hand or could order because it was so old. One of the window staff contacted me to let me know about the match problem, discuss replacement options and check to see if they should continue with the replacement. I asked them to make the closest match to the color that they could. They arrived promptly at the promised time to fix the window. After the replacement I was told by the people staying in my house that the match was fine and the installation looked good. There was not a noticible difference in the glass color.



I paid 1/3 of the cost when I commissioned them to do the job and the remainder after the job was complete.



I spoke with at least 4 different people at Caplan's and all were courteous and thorough in explaining their process and my options. The gentleman I spoke to about the glass was a delight to talk with- frank and funny. I had confidence the job would be done well even though I wasn't there to 'supervise' it and inspect the glass before it was hung. They did a great job for me and I think that's the kind of work they do.

Brad F.
Feb 2014
5.0
Yes, I recommend this pro
$379
They were very quick and very flexible in accommodating to my schedule for the installation. I was very pleased the glass came in less than a week after I placed the order. They called me the morning the glass was ready and came over that same afternoon to do the repair! Highly recommend them!

C M.
Feb 2014
5.0
Yes, I recommend this pro
$280
From the first call to Caplan Bros Glass to the installation it was completely easy and professional.  They came on time, gave me the price to replace the window and the price to put in a temporary window, if I wanted it.  They had to order my window and let me know when it should come in.  They called to set up an installation time and once again were on time and professional.  Everyone I dealt with treated me with respect and professionalism.  Very friendly, neat and easy to deal with.  I would definitely hire them again and I highly recommend them.

Margot S.
Jan 2014
5.0
Yes, I recommend this pro
$280
The technician was very professional, polite, and took his time to make sure the caulking around each glass was applied evenly. After the installation he carefully cleaned up the area, and suggested I go over the area with a vacuum cleaner to make sure all the bits of glass were removed from the carpet.  He did a fantastic job!  I was (am) very pleased with the results!  I would definitely recommend Caplan Bros. Glass and would use them in the future!
Showing 1-25 of 56

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Caplan Bros Glass is currently rated 4.8 overall out of 5.

Caplan Bros Glass accepts the following forms of payment: CreditCard

Yes, Caplan Bros Glass offers free project estimates.

No, Caplan Bros Glass does not offer eco-friendly accreditations.

No, Caplan Bros Glass does not offer a senior discount.

Yes, Caplan Bros Glass offers emergency services.

No, Caplan Bros Glass does not offer warranties.