Armored Basement Waterproofing

Awesome

Gary arrived on time , inspected the basement and the perimeter of the house and told me that what I need is to work on the gutters and downspouts. If that doesn’t solve the issue then I should consider a French Drain and sump pump on one side of the house and that would cost me around $3500. JES tried to make me sign a contract for 32k a couple of days ago and they wanted me to basically destroy the entire finished basement on top of it. I appreciate Gary’s honesty, it’s so hard to find someone like that nowadays. I will definitely called Armored Basement Waterproofing if still needed after fixing the gutters. 100% recommended!

We hired Armored two years ago to eliminate water leaking into our basement due to the lack of a drain at the bottom of an exterior stairwell. Although the source of the problem was pointed out to Jay during his initial visit, he insisted that replacing the drainage system running along the perimeter of our foundation would eliminate the problem. Based on Jay's assurance, we agreed to have Armored install a new system at a cost of $9500. Unfortunately, this did not resolve our problem as we continue to have water leaking into the basement from the exterior stairwell. After the new system was installed (and with water on our basement floor from a hard rainfall), we called Armored and Jay returned to look things over. Rather than agreeing to install a drain to stop the leaking, he told us the source of the water was from outside the stairwell and would require work not performed or required by Armored. I advised Jay that I was not concerned with where the water was coming from, but simply wanted something done to drain it away and not leak into the basement. Later, I reviewed Armored's website (along with numerous reviews on Angie's List) and found noted that Armored has previously installed numerous stairwell drains. Hence, I again called Armored in an attempt to have them address our problem. I met resistance from Tara when discussing the problem as she, like Jay, maintained that Armored did not perform the needed work. However, she agreed to discuss the matter with Jay and have him contact us. Well, we never did get a call back as it seems Armored has no intention of revisiting and correcting the problem that we accurately described to them on at least three occasions. As things currently stand, we paid Armored $9500 for a drainage system that may not have been needed. We also can now look forward to spending an additional tidy sum to resolve a problem that should have been resolved by Armored two years ago.

Contractor showed up on time and finished the job in four hours. They did everything the contract specified in a timely manner.

The workman were nothing short than exceptional. Working with the owner however was nothing short of disastrous. Upon inquiring as to when the workers would show up for work I was met with a barrage of "what for and why nots" the owner has no idea as to the scope or requirements of the project and was looking to me to explain the contract that his sales staff had previously coordinated. He nearly caused me to cancel the work. His foremen Paul saved the day with his energy and willingness to accomplish a quality job. Way to go Paul!

Moved into a renovated 1924 Craftsman home in Baltimore with a lovely finished basement and, within a month, the basement flooded numerous times in May 2018. The wood floors cupped and the padding was drenched. Got 4 estimates and felt most comfortable with Jay at Armored Basement Waterproofing. He didn't give me the sales pitch, nor recommend the most expensive repair as the other companies did. Since the flooding came from one part of one wall, he recommended a targeted repair rather than trenching around the walls of the entire basement. Baltimore suffered more severe thunderstorms in July 2018 and so far so good. We are dry as a bone. A million thanks to Jay and his wonderful team of hard working folks who really know their stuff!

Terrific! Sorry I didn't have this job done sooner.

From calling to get an estimate, to the actual job everything was great. Nice people to deal with and did a great job.

The project went very well. All my many questions were answered. There was no pressure involved in this transaction, as I felt from at least one other vendor. As the land is sloped, we decided to place the interior drains in only in the areas both below grade and to be finished, rather than the entire basement. The salesman/inspector explained the needs and the proposal. and when we decided to go with this company, the scheduling and completion were without complication. There was one minor issue after finishing which was addressed and solved quickly.

We are really pleased with the work that Armored Basement performed. They were on time, efficient, and did a thorough job. I also appreciated the follow up letter and warranty they provided. The pricing was much more reasonable than other quotes we received. I highly recommend this company for your basement waterproofing.

The workers showed up 7:30 a. They worked efficiently. The work was done by 2 pm the afternoon.

After having a really bad experience and spending nearly 10,000 with another company who started the work on my basement, I had a second opinion from yet another company (not Armored) who said to finish the work would be nearly another 10,000 dollars. I saw amazing reviews on Armored on both Angies List and BBB, so I contacted them and was pleasantly surprised with how professional and responsive everyone I talked and met with was. It was nice to have office staff who would keep you updated and promptly respond to questions. I also appreciated the emails vs paper, text, or verbal contracts and communication, which was much more efficient and made the process easier to understand/follow. I would definitely recommend Armored and would call them back in a heartbeat if any more problems were to arise.

I had a few other estimates done for crawlspace encapsulation, and told Jay what the other company's wanted to do, etc. Jay looked at my crawlspace and said that encapsulation was not necessary, and all I needed was a dehumidifier and some better ventilation. He even looked up some products online for me that I could get. His honesty blew me away. I got the feeling that he builds his business on honesty, rather than ripping people off. I will definitely be calling Armored Basement again.

Jay and his team arrived on time and completed services in one day. We recently had additional problems in the basement and Jay responded to my 10pm Friday night email immediately and came the next morning to address my concerns. He recommended waterproofing around the entire basement parameter and provided a very reasonable quote. We will definitely use Armored basement as we continue to address our wet basement.

I would recommend them to others. They warranty their work, life time on the structure of the house. They broom swept and the removed all the debris.

It went great! They finished a day early and cleaned up.

Jay came for a consultation and was great. Professional and detail oriented. He gave me a quote that was fair and explained the work to be done. Chris and his crew came on time, were courteous and professional, cleaned up after the work and explained the work done very well. They specialize in basement waterproofing and I would strongly recommend them to anyone looking for waterproofing services.

This was a very pleasant experience. Jay provided a prompt assessment, recommendation and estimate. The work crew was out within a week. They were polite, and did a neat professional job. It was a pleasure working with this small company. They'll be the first I call should I require similar work in the future.

Exceptionally well. The team was professional and efficient. I had a plumber out looking at the basement because we thought we had a plumbing issue. I had 2 others not able to figure out what was happening. These guys detected the problem right away and made it easy to schedule the fix!!

It went perfectly. We previously spent a lot of money to have another company work on the basement, and they actually made the problem worse. Jay was able to identify the problem and spent a lot of time explaining the process and the work to be done. He was very patient with us. Jay was on the job site overseeing all the work. The price was fair, the work was thorough, his staff were professional, and they cleaned up after themselves. I couldn't have asked for a better response. And I'm thrilled to finally have a dry basement!

Of all the contractors that we used on our home renovation, they were by far the best. We got 3 other quotes for basement waterproofing, and theirs was the best by several thousand dollars. They were the most professional of all the contractors that we worked with. They tried very hard to schedule the work around other constraints that we had. They were in and out on schedule and completely cleaned up behind themselves. The work was neat and well integrated into the existing basement. They completely cleaned up behind themselves. We haven't seen a drop of water coming in since the work was completed. Don't be swayed by companies with big marketing budgets and high pressure sales people. You won't regret choosing Armored Basement Waterproofing.

It was great! Jay, one of the owners, came out and gave us a fair estimate and was able to get the job done in a crunch as we were hosting our wedding at our home. The crew was punctual and respectful and cleaned up completely. Highly recommend

I've had basement water issues for years. I wasn't planning to deal with it, but we found a new house and decided to move. Now I was under a time crunch to get the existing house fixed and ready to sell. I called and spoke with Tara to get set-up for an appointment. Tara was great and answered all my initial questions. On estimate day, Jay (the owner) came out to my house and agreed to call me 30 minutes ahead of time so I could run home from work. Jay was already there when I arrived home. Jay did a full walkthrough both inside and outside of my house. Ultimately we decided on a new French drain along 2 walls and a sump pump. Jay also noticed a discoloration leak on the front wall and added remediation for that into the project. Chris led a team of 3 on construction day. They were on-time and very careful to keep the house clean. Chris reviewed Jay's write-up with me and jumped right in. Start to finish was about 5 hours and the house was left in great shape. From start to finish, Armored Basement Waterproofing was great. I would recommend to all my friends and family.

Very well! I called Armored Basement after checking Angie's List and having competitors come out. Jay came out and diagnosed the problem (no hard sell). He seemed to know what he was doing, and what competitors do say. Chris crew arrived on time and started to work. The crew covered up stuff in basement with plastic and started to do their thing. Jack-hammered out the inside perimeter of my basement floor, removed the old concrete, sump, drain hose, and then drilled drain holes into the cinder blocks (cells) above the footer, to allow water to drain from them into the dug up trench. Next they installed gravel, the new drain system, more gravel, then covered with cement, not to forget installing a new sump pit and 3/4 HP pump. Installed a new drain grate in front of the outside basement entranceway that drains into the new system. They were finished that afternoon. All of the workers were very personable, courteous, plus were ready to answer any questions I had. Jay, Chris the crew of 5 were very good, and Tara who scheduled the work was also very helpful. We recommend Armored Basement Waterproofing. They have great customer service, qualified experts, and prices that are hard to beat Bring it winter! Description of work: French drain & drain system, walls covered with vinyl, new sump well, sump pump.

Good Job Armored Basement. Thanks Jay and Tara for the good communications with lining up estimate and timing of the work to be done. Price was good and work was performed as promised. Crew showed up on time and was ready to go right to work and had all of the supplies needed for the job. They were professional and I could tell they work well together. Finished the job in a very timely fashion and cleaned up the site when finished. Top notch job and will use Armored Basement again if I ever need a basement waterproofing job in the future. Thanks