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AJ Michaels
Electrical for Home Addition or Remodel - Install, Electrical for Home Addition, Electrical Wiring or Panel Upgrade,
About us
A. J. Michaels AC, Heating and Home Performance has been serving greater Baltimore and Annapolis since 1978. Long recognized for contributions to energy efficiency measures in HVAC, and winner of multiple awards from Carrier, the Department of Energy and BG&E, AJ Michaels is expert in all heating and cooling applications. We’re also specialists in making your home healthier by improving your ductwork, reducing dust, purifying your air and killing viruses. And, we offer more rebates and discounts than competitors. See us for increased home comfort and happiness!
Business highlights
Emergency services offered
47 years of experience
Services we offer
Residential & commercial air conditioning-maintenance, repair & installation. Heating. Plumbing. Electrical systems. Home performance. Duct sealing. Bathroom remodeling.
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.5125 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 78% | ||
| 9% | ||
| 5% | ||
| 2% | ||
| 7% |
Showing 1-25 of 125 reviews
Robin B.
Jul 2022
Omg they were excellent on time and very professional very neat left no mess ! The bomb I love the work Rick n Gavin did !! I would recommend them to anyone ! The were over the top excellent!! Thx so much
Robert K.
Jul 2020
They replaced it.
Response from AJ Michaels
"Thank you."
Joseph P.
Nov 2019
I have been dealing with them for 5 years already, they installed my furnace and they have been coming back for a regual check and maintenance 2x a year, I am fully satisfied with their service.
Response from AJ Michaels
"Thank you very much for you review. We appreciate the feedback and the opportunity to continue to provide you with service."
Donna L.
May 2018
Danny diagnosed quickly and found the capacitor wasn't functioning in our heat pump,; hence, why the A/C was not working for our second floor unit. He originally said it was a $225 part but unfortunately discovered it was $325....didn't like that but Danny was very professional and thorough with his work. I asked him many questions; and he answered all of them. I would highly recommend AJ Michaels, and especially would recommend Danny to troubleshoot any problems you have. He was efficient, knowledgeable, and very competent!
Response from AJ Michaels
"Thank you very much for the review of your heat piump/AC diagnosis and fix. Stay cool and take care."
Jaime L.
Jan 2018
Service was beyond prompt! Chris Darr came out almost immediately to do our estimate. He was thorough, and listened to our concerns. Beyond that, he was kind, personable, and very easy to talk to! The service ended up being sooner than we'd expected - which was great! The two men that came to perform our needed work were also exceptionally friendly. Those two went above and beyond to get our washer/dryer to code and hooked up. I hope this review is relayed to all involved with our job. I cannot say enough good things! Thank you!! There were a few hiccups (not their fault - our home wasn't built for newer washer/dryers) - they remedied quickly and were able to perform the job requested!
Response from AJ Michaels
"Awesome feedback. Thank you very much and we're so happy that you're happy with our work. Take care."
Beth B.
Jan 2018
Not well. We never received our rebate because we were waiting on some type of customer service. We were told we would maybe get a gift card, no show. I have had many repairs and upgrades to my home and I have never had this type of response. Buyer beware.
Response from AJ Michaels
"Thank you for your feedback, and we apologize for your less than satisfactory experience. We have checked with ICF, who administers the home performance rebate program ,and your rebate was processed and sent December 15, 2016. We communicated your concerns regarding the insulation subcontractors to their manager at the time you let us know. They were unaware of any issues you had at the time, which was unfortunate as they could have resolved any issues immediately had they known. Regardless, this type of feedback is helpful for quality control. We're looking into the gift card. There was a long delay in receiving final payment from you, which could result in gift cards being delayed, or in some instances being missed, for mailing."
Kelsang L.
Dec 2017
We needed a repair on our boiler, which they handled very well, and just charged the $125 standard price for a service call. We also needed a quote for PM on our boiler, which was harder to get in terms of their communication and timeliness wasn't as good, and price was high.
Response from AJ Michaels
"Thank you for your boiler repair review."
L M.
Nov 2017
They were able to get an estimator to me the same day I called, repair was put on their schedule right away. Plumbers arrived on time, completed the repair/replacement the same day.
Response from AJ Michaels
"Thank you very much for the kind review of the recent piping replacement we performed for you. Your complete satisfaction is our priority, and we hope to continue to provide services for any additional work you may have in the future. Take care."
Mary L.
Sep 2017
Not well. The guy that gave the estimate did not look at the current covers and did not go into the attic to determine if there was enough tubing to make a connection for a new location. The price was too much to move the outlet so I ordered the plate covers only. The guy ordered the wrong vent covers which wasted my time and the workers". Another week or two went by and the right covers were installed The workers did a nice job and cleaned the ceilings (not the floors).
Response from AJ Michaels
"Thank you for your review."
Neville F.
Aug 2017
I just knew about them; I don't know how. Then, I contacted them. I liked the guy who came out. We just had a really good chat. He was very kind too.
Response from AJ Michaels
"Thank you for your review."
Diane F.
Aug 2017
performed work which part of which was covered by warranty. had to come back after ordering a part. follow up work also done until properly fixed. one negative was having to pay for follow up service calls.
Response from AJ Michaels
"Thank you for your review of recent air conditioning work."
Travis S.
Jul 2017
I wouldn't even give this company one star. If I could give you one piece of advice, it would be to run in the other direction. Seriously, use anyone other than this HORRIBLE COMPANY. We were given terrible advice by an A.J Michaels contractor, who told us not to put a filter in our HVAC unit, which resulted in hundreds of dollars in extra work. He wrote on the ticket that he told us to replace the filter ourselves, but what he actually told my husband was to leave the filter out because it was causing it to blow warm air. We were not aware that this was horrible advice until our HVAC system stated acting funny again and a reputable contractor told us it was because there was no filter. When I called to tell AJ Michaels that one of their contractors was giving out horrible advice, I spoke with an incredibly rude and hostile man who happens to be the president Jim Blake. I was literally dumbfounded as he proceeded to yell over me, blaming my husband for the issue, saying we were told to replace the filter ourselves, and asking me why I paid for the service in the first place. To be honest, I didn't expect AJ Michaels to cover the repair cost because no company wants to admit that they were called to fix something and made it worse. What shocked me was that the president Jim Blake spoke to me the way he did and accused my husband of lying about what a contractor told him. I'm literally dumbfounded by the way he treats customers. I will NEVER use this company again and after speaking with several other reputable HVAC companies, I've learned that AJ Michaels already has a terrible reputation in the business. Save yourself some time and money, call someone else.
Response from AJ Michaels
"Thank you for your input and opinion on this matter Ms. [Member Name Removed]. Your recount of our service to your Rheem unit more than two years ago differs from our technician's ticket which indicates the unit was low on refrigerant, to which we added 1 lb, and that the "customer to replace" the clogged air filter we removed. We also identified a problem with the thermostat, but again were told "customer said he would replace (per father.)" We flushed the drain and checked the pan switch, all within an hour and 15 minutes. You were provided a copy of the ticket, however if you would like another copy provided we would be happy to do so. A.J. Michaels has been in business since 1978 and has an A+ rating with the Better Business Bureau. While we are not perfect, we do strive for customer satisfaction and are more than willing to rectify a problem when presented fair, accurately and timely."
Jo B.
Jul 2017
They did a great job on the new furnace. They did an excellent job however, they had to contract a chimney company to put in the chimney liner, and a cap on the top of the chimney, and I thought we had talked about that prior to the contract, but when it came down time to do it, the company that they had contracted came to install the chimney liner, and the cap, but they did not want to fix the brick work that I wanted included in the deal. I mean, I was willing to pay the extra money, but they just had no plans on doing it. So, I just told them to stop, and they found another company. They did an awful job of the brick work, and AJ Michaels was no help. They just wanted their money. They didn't help me negotiate with this guy at all, and he did an awful job. The cost included the chimney work. I’d give the guy who installed the furnace an A, but when it came to people they sub contracted with they just didn’t negotiate for me. They just didn’t stand behind their word, and it just ended up costing me an extra $1,000, and the work he did, he wanted $2,000, but I told him I wasn’t paying it. I live in a townhouse, and my chimney is connected to my neighbors, and he wanted to do the whole thing. I knew my neighbor wasn’t going to pay, so he did my half, which I did agree to. The company that was sub contracted with AJ Michaels, and he used the existing brick, but I didn’t know the bricks were all broken up, and he wasn’t going to get the old mortar off. He just stuck them up there any kind of way. It looked a mess, and I wasn’t happy with them, and I called them back. Finally, their owner came out, and he said he didn’t see anything wrong with it. So, after that I said well, if he doesn’t see anything wrong with it, then I’m fighting a hopeless battle. I thought they would to come in, supposed to come in and recommend to you what they can could do, or what they think is best. I mean he could have come in, and said some of the bricks may be broken. So, what do you want us to do if they are? I mean bricks don’t cost that much. I would have said get some new bricks, but no they took the ones all chipped up, broken up, ones with the mortar all stuck on them. It was all lop sided. I did make him come back, and straighten up the chimney cap, because he had it lop sided. It was just a mess. I got a couple of prices. It was average. Everyone was going about the same. Give or take a few hundred. Again, the furnace work is great. I would give the guy who installed the furnace an A, he was excellent, but then when it came to the chimney company that they sub-contracted with he came in he put the vent going from the furnace to the chimney liner on upside down, and I had an inspector come in. The inspector said that wasn’t going to pass. So, they had to come back in, and reinstall it. So, it just kind of made the whole deal a little sour. I felt AJ Michaels could have been more supportive with the chimney work, and referred me to that, well we have another guy that’s going to do it, and he does a great job. He did my chimney at my house, and I wanted to say I wonder what yours looks like, because it was a mess, and they didn’t even care. They didn't come out, and say these guys are working for us, we like this. They never came back. After he got his money, they just went on about their business, but that guy who put the furnace, and water heater in, he was just excellent. It was actually pretty. I wouldn’t use them again in the future. If I could get that man to install something, sure, but overall company wise, they left me hanging, brought that shoddy guy in here.
Paul H.
Jul 2017
They did a beautiful job.
Response from AJ Michaels
"Thank you for your comment on your air conditioning installation."
Pat G.
Jun 2017
Very pleased.
Response from AJ Michaels
"Thank you very much for the review on your recent air conditioner maintenance. We hope you stay cool this summer and look forward to the opportunity to provide service to you in the future. Take care."
Milton Z.
Jun 2017
I was very pleased with the experience. Before selecting a company to do the job, I got written estimates from AJ Michaels and BGE Home. AJ Michaels offered the better price. I picked a middle-of-the-line Carrier heat pump. The total cost of the job was about $6600, which included a $300 manufacturer's rebate. AJ MIchaels required !/3 deposit with the remainder due on completion of the job. About a week before the job, 2 employees from the company did a "walk through" to see exactly how my house was laid out and to determine what supplies they would need. On the day of the walk through, I expressed a desire to get the installation done earlier than the promised date if an opening became available. I was pleasantly surprised to receive a call from the company 2 days later to offer me an earlier day, which I immediately accepted. On the day of the job, the 2 employees who did the installation arrived promptly at the agreed upon time, and completed the job in about 8 hours. They were professional, took pains to ensure that they did not dirty the carpeting in my house and answered all my questions. I would not hesitate to use them again or to recommend them to others.
Response from AJ Michaels
"Thank you for the very kind review of your recent new heat pump installation. We're happy that we could get the job scheduled for you earlier than originally promised that you were satisfied with the A.J. Michaels experience. We strive for complete customer satisfaction. We hope to be able to continue to service any future heating, cooling, plumbing or home performance needs you may have. Take care."
August L.
May 2017
.
Response from AJ Michaels
"Thank you for the review of your Heating & A/C installation. We hope to continue to provide you with service should you need it in the future. Take care."
Stephen S.
Apr 2017
unknown
Response from AJ Michaels
"Thank you for your review. We're glad that you are satisfied with the energy audit performed. As always, if there is anything you need, please give us a call."
Kay M.
Apr 2017
Extremely well!
Response from AJ Michaels
"Thank you for providing a review of our services and work. We greatly appreciate your feedback and the opportunity to continue to serve your A/C and heating needs. Take care."
Terry I.
Mar 2017
I think their price was on the high side for the work they did. They were late every single day. They were professional.
Response from AJ Michaels
"Thank you for the feedback and opportunity to provide furnace replacement and duct work service. We will review and meet with the crews who performed the installation regarding their arrival times. Your input helps us to maintain a level of service that every A.J. Michaels deserves. Thank you again."
Barbara M.
Feb 2017
Went well. Did have some problems with boiler and new thermostat, but they were corrected very quickly and I have not had any problems since.
Response from AJ Michaels
"Thank you Ms. [Member Name Removed] for the review of your new boiler and mini split installation. We appreciate you taking the time to provide feedback and are glad that you are happy with the work performed. We hope to be able to continue to serve your plumbing, heating and cooling needs in the future. Take care."
Donald V.
Dec 2016
The repair was straight forward and required slightly less than an hour. However, no attempt was made to recaulk the space between the toilet and the floor and I don't know if other plumbers to do this finishing touch. Regarding the cost, I can say that the home service call charge was $79 and the diagnosis fee was $79 and the remainder the materials' cost. The repair was guaranteed for30 days.
Response from AJ Michaels
"Thank you Mr. [Member Name Removed] for the review of your toilet repair. We're glad that we could get you scheduled in a timely manner. We appreciate your feedback and we hope to be able to continue to serve you in the future. Thanks again."
Althea D.
Oct 2016
unknown
Irvin D.
Sep 2016
unknown
Amy H.
May 2016
Was able to schedule and complete work same day. Very professional and performed quality work promptly.
Response from AJ Michaels
"Thank you for providing a review of your recent plumbing repair work. We are pleased that everything met with your satisfaction and hope that we can continue to be of service for any future plumbing, HVAC and/or home performance work. Thanks again and take care."
Licensing
State Contractor License Requirements
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FAQ
AJ Michaels is currently rated 4.5 overall out of 5.
AJ Michaels accepts the following forms of payment: CreditCard
Yes, AJ Michaels offers free project estimates.
No, AJ Michaels does not offer eco-friendly accreditations.
No, AJ Michaels does not offer a senior discount.
Yes, AJ Michaels offers emergency services.
No, AJ Michaels does not offer warranties.