Reggie and Ethan did an awesome job. They were very polite, hard-working young men who loaded items from piles we had consolidated outdoors and in our basement. The job took them about 2 hours to complete. In total we had 1 and 1/2 truck loads. However, we were charged for 2 "bed loads" and 1-1/2 "volume loads" for a total of $2,700. Never before has this company's service cost this much. It seems over the top to charge for both a bed load and a volume load when what we had was 1-1/2 truck loads total. For this reason I would not hire them again nor would I recommend them. Their service is top-notch, but there has to be a less expensive way.
Description of Work: Cleanout of junk from a basement and a shed
Rating Category
Rating out of 5
quality
5.0
value
1.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$2,700
William D.
01/2017
2.0
hauling services
 + -1 more
Drivers made their appointment. They gave me an arbitrary estimate on how much room my junk would take in their truck. Based on a laminated sheet they had on a clipboard (but not available in advance), they quoted me a price of $500. I told them I wasn't looking to pay more than $150 based on how much I had. They called their supervisor and took it for that lower price. Would not use again - find another company or move it yourself. Not going to give you the best price.
Description of Work: Removal of junk
Rating Category
Rating out of 5
quality
5.0
value
1.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0
Jim D.
11/2014
5.0
hauling services
 + -1 more
They gave me a window of when they were coming out. They came in and within 10 minutes had taken it out.
Description of Work: They removed a very old big T.V. in my basement.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Delores M.
01/2014
4.0
hauling services
 + -1 more
Remove junk from front porth and basement.
Description of Work: .
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$300
Response from 1-800-GOT-JUNK? Baltimore
[member name removed]- thanks for your review! We appreciate you taking the time to rate our service. I'm curious why you only gave us a B on Professionalism and Responsiveness? We really bend over backwards to provide highly professional and responsive service, which is why we aren't usually the lowest price. Was there anything we could have done better? If so, please let me know at [email protected] We really take our customer feedback seriously and try to learn from it and get even better. Thanks for your time, Alan Klug and the 1-800-GOT-JUNK? Baltimore Team.
Barbara N.
04/2013
5.0
hauling services
 + -1 more
I have used them nine times now. They are a life-saver. They are very nice and do a great job. I will continue to use them for work in the future.
Description of Work: They were just here today. They came out and hauled away some things for me.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Barbara N.
03/2013
5.0
garbage collection, hauling services
 + 0 more
They are wonderful. I called them out to remove items that my parents had for over 60 years. They got all of the work done within in 6 hours, breaks included. They are just great. I have used them several times since then.
Description of Work: I have used them several times for junk removal.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Leitner W.
05/2012
5.0
Uncategorized
 + -1 more
I cleaned out my basement and used them for garbage collection services. They were very organized and did not leave any mess. They were fast and did exactly what I asked them to do. The price was a little higher than what I thought they maybe should be but they were worth it.
Description of Work: I used 1-800-GOT-JUNK? for garbage collection services.
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Service Categories
Hauling,
Garbage Collection
FAQ
1-800-GOT-JUNK? Baltimore is currently rated 4.4 overall out of 5.
Sunday: 8:30 AM - 4:30 PM
Monday: 7:00 AM - 8:00 PM
Tuesday: 7:00 AM - 8:00 PM
Wednesday: 7:00 AM - 8:00 PM
Thursday: 7:00 AM - 8:00 PM
Friday: 7:00 AM - 6:00 PM
Saturday: 7:00 AM - 6:00 PM
1-800-GOT-JUNK? Baltimore accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa