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Shipley Plumbing Heating & Air

Electrical Baseboard or Wall Heater - Repair, Central A/C - Install, Central A/C - Service or Repair,

About us

Shipley Plumbing, Heating and Air Conditioning Services is your Montgomery County home expert for all types, makes and models of plumbing, heating and central air conditioning systems and equipment.

Business highlights

35 years of experience

Services we offer

Toilet repair, Water leak and pipe repair, drain and sewer replacement from curb to the house, drain cleaning, faucets repair/replacement, kitchen, main water line replacement, sewer lines video inspection., sink repair/replacement, sump pump installation/repair, toilet repair replacement, water & drain, water heater repair/replacement, well pumps installation

Accepted Payment Methods

  • CreditCard
Reviews
4.473 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
73%
4
12%
3
7%
2
3%
1
5%
Showing 1-25 of 73 reviews
Frank S.
Aug 2023
1.0
$525
I was terribly overcharged. The plumber took 30 minutes to replace a toilet with one I already owned. $525 was ridiculous according to everyone who commented on the job.

Michael E.
Mar 2022
5.0
Yes, I recommend this pro
Excellent.

Greg S.
Nov 2021
5.0
Yes, I recommend this pro
I tried calling another company who could not come out and do the repairs but Shipley was able to come out quickly and got it done in about two or three days. They were very nice and matter of fact were out the next day initially to take measurements. We were able to get this repaired before Thanksgiving arrived and I would highly recommend them. Even their prices were much better and the owner was great to work with as he was aware of me being a heart transplant patient. I even treated them to lunch and I would definitely hire them again.

Amit H.
Sep 2018
1.0
Most Horrible and unprofessional company I have ever seen. I called the Shipley about the pricing for Replacing the Freeze-Resistant Anti-Siphon Sillcock, and they told me that plumber need to come to the home to check out and give the estimate. Never during the call with there representative, told me that I have to pay $75 for them to come to my house to give the estimate. Most of the other companies give you free estimate either on the phone or they visit and give the estimate. I had made it very clear to them, that I need the pricing estimate for the plumbing job. When there plumber came home and gave me a $75 bill for coming to the house, I was shocked. I told the plumber that, I was never told about the service call fees, and he would not listen me and told very rudely that I need to pay for the bill. I had no other option but to pay them. Next day I also called the Company again regarding the Service Fee and told them that there representative never told me about the $75 fee, The gentleman on the call told me he will check the phone records and call me back. TO THIS DAY I am still waiting for there call about the Service Fee. It was such a horrible experience. I will always caution other people to ask them clearly about all the fees, before calling them

Martha B.
Jan 2018
5.0
Yes, I recommend this pro
$777
I had to shut off the water main to stop the flow of water from the broken pipe and started calling around for who could come and do the repair as soon as possible. Shipley was responsive and asked questions about my general heating status and comfort, which was appreciated. They gave me an early appointment the next morning. Patrick arrived on time, assessed the problem, discussed the options and made the agreed-upon repair right away. Very professional and courteous throughout. He also gave me information on their pricing plans, which cut my repair costs that day significantly. By noon, he had finished, cleaned up, processed the payment and life was back to normal for me, except for some missing drywall in the ceiling of the basement, which I'll have repaired soon by someone else. An excellent experience overall and I plan to use them again.

Donna K.
Oct 2017
5.0
Yes, I recommend this pro
$150
...

Dennis M.
Jul 2017
5.0
Yes, I recommend this pro
$600
It was done quick and it does nt leak anymore

Brenda K.
Jun 2017
5.0
Yes, I recommend this pro
$200
The plumber arrived on time and did a good job confirming the source of the leak and advising on what would need to be fixed. We did not contract with them to fix the leak only because it required a larger remodel of the bathroom that we ended up doing through a general contractor.

Michael S.
Jun 2017
5.0
Yes, I recommend this pro
The work was completed in a very efficient and professional manner. The workers were professional and courteous.

Lynn P.
May 2017
5.0
Yes, I recommend this pro
.

Donna K.
Feb 2017
5.0
Yes, I recommend this pro
I like them and that's why we keep using them.

Donna K.
Feb 2017
5.0
Yes, I recommend this pro
We use them all the time. They are professional and they did a good job.

Peter C.
Jan 2017
5.0
Yes, I recommend this pro
$100
I would use use them again in the future.

Peter C.
Jan 2017
5.0
Yes, I recommend this pro
They just know what they're doing and it's good. I've used them a long time.

Arthur H.
Nov 2016
5.0
Yes, I recommend this pro
$564
Excellent service and informative employees. While speaking with Jim about their services and to schedule an appointment, Jim shared information about the variety of maintenance and member plans available. Although, the technicians arrived later in the day than originally scheduled I immediately realized that Taylor and Jake were dedicated to their craft. Taylor proved to be an informative and educational technician. He analyzed each scenario that I presented, then immediately analyzed the possible causes (faucet leak, continuous water flowing into toilet, water pressure issue in another toilet). He identified and either fixed or provided a solution for each situation. In addition, Taylor provided useful recommendations for my consideration for the future (preventive measures). I commend Taylor for his professionalism, commitment to high quality customer service and attention to detail. I commend Shipley for hiring Taylor and recognizing Taylor's talents. I have already researched the Toto Drake toilets that Taylor mentioned and will likely schedule an appointment to replace two toilets. I learned a great deal about plumbing issues in my home and that enhanced my great day. Thank you Taylor.

Mariette K.
Nov 2016
5.0
Yes, I recommend this pro
unknown

Cornelia H.
Oct 2016
5.0
Yes, I recommend this pro
unknown

Peter J.
Oct 2016
5.0
Yes, I recommend this pro
$472
The leak was successfully fixed. Even though it was not an easy job, the original quote was what we were charged. That was a very pleasant surprise. We could tell it was a challenging job and the plumber (Taylor) was excellent. Taylor was patient and meticulous and explained everything. When he finished, he showed us what was done. He left the work area spotless. We would definitely recommend Shipley for plumbing needs. We haven't tried them yet for heating and air so are not able to rate that.

Jill B.
May 2016
5.0
Yes, I recommend this pro
$300
unknown

Karen B.
Mar 2016
5.0
Yes, I recommend this pro
$300
The plumber was professional and did an excellent job identifying the problem. He made sure he laid out all the costs prior to commencing work and honored the coupon I had mentioned when I had called to schedule the appointment. The repair involved some parts, which he had on his truck. Overall, he did a great job and I would definitely use Shipley again.

Diane D.
Jan 2016
5.0
Yes, I recommend this pro
$2,500
.

Cynthia L.
Sep 2015
4.0
Yes, I recommend this pro
We are on a monthly contract with them.  We are paying them every month.  There prices are steep and have wondered if this is the right fit because of that.  The routine stuff is an A but I had a big job done and what I thought was a illogical and ultimately much more costly method with determining a leak in a water main.  Some of there stuff is A but some of it isn't. 

Mariette K.
Jul 2015
5.0
Yes, I recommend this pro
unknown

Robert L.
Mar 2015
5.0
Yes, I recommend this pro
$177
We've been dealing with Shipley for years, and we'd highly recommend them.  They always do a quality job, their plumbers are knowledgeable and experienced, and they always have someone out shortly after we call because we pay additional fees to be a gold star customer.

Albert Z.
Feb 2015
2.0
$350
We called them because our furnace went out on the weekend and needed a tech who would come out right away. Spoke with Mr. Shipley, who was helpful and arranged for tech to come out. Tech came out promptly and spent a couple of hours trying to figure out what happened.  The furnace reset itself naturally and the tech couldn't get it to fail again.  
Not three weeks later, the same thing happens except that the furnace won't reset.  I called Shipley up, expecting them to stand behind their work since I paid them over $350 to fix my furnace.  The man with whom I spoke said "too bad" and that I'd have to pay them the premium rate just to come out again. I told him that's fraud because you were out here a few weeks ago. He said that if his work (which was what, exactly?) was flawed, the furnace would have showed a problem by now. I said the only thing Shipley had was that there wasn't enough gas coming from the meter. Pepco tech showed up about an hour later and disagreed (walked me through his measurements, even), but increased the flow anyway. So, if he increased the flow (which was basically "the furnace looks fine, it must be something else" reasoning), why would it repeat itself?
I have no issues with Mr. Shipley or the tech's conduct. I have major issues with the follow-up. If you can't figure it out and it comes back, you should be willing to try again especially now that it's offline so you can see what you couldn't see last time.  What if we were out of town and this kicked off?  Think pipes . . .  and litigation. Bottom line: find someone else, even if it's a freezing Sunday morning.
Showing 1-25 of 73

Licensing

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FAQ

Shipley Plumbing Heating & Air is currently rated 4.4 overall out of 5.

Shipley Plumbing Heating & Air accepts the following forms of payment: CreditCard

No, Shipley Plumbing Heating & Air does not offer free project estimates.

No, Shipley Plumbing Heating & Air does not offer eco-friendly accreditations.

No, Shipley Plumbing Heating & Air does not offer a senior discount.

No, Shipley Plumbing Heating & Air does not offer emergency services.

No, Shipley Plumbing Heating & Air does not offer warranties.