About us
Misha's Home Improvement, Inc., has been in business for more than 16 years and all of our employees are skilled European craftsman. Call us for your entire wood and ceramic tile flooring needs!
Business highlights
Services we offer
Addition to Existing Structure, Installing Ceramic and Porcelain Tile, Installing, Completely Replacing or Refinishing Wood Flooring, Kitchen, Bathroom & basement Remodel , Major Renovation - Multiple Rooms
Amenities
Free Estimates
Yes
Warranties
Yes
Number of Stars | Image of Distribution | Number of Ratings |
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71% | ||
8% | ||
0% | ||
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4% |
Filter reviews by service
"This is a response to review by Tetiana, A contract was signed with the customer on November 1, 2018 for a complete renovation of a single bathroom and framing of a new bedroom closet. My company began work the next day on November 2, 2018. The customer was extremely satisfied with the work, progress, and quality that on November 30th I was asked to do additional work. On December 1, 2018 another contract was signed for supplementary work. Subsequently, even more work was requested and a third contract was accepted. Over 85% of the work agreed upon in the three contracts was completed when on December 21, 2018, the customer sent an email with 10 alleged problems. While my company was in the process of rectifying those complaints the customer notified me that we were not longer permitted on the premises. Following that exchange, I received another email on January 5, 2019 requesting a refund for the entirety of all three contracts. Considering the amount of work that had been completed, it is highly unrealistic to demand a full refund. I then provided a detailed response, accepting fault were necessary. I offered two options to resolve the issue: 1.) allow my company to complete all outstanding work to the customers full satisfaction or 2.) provide a refund to correct the reasonable alleged issues. We are genuinely sorry the customer feels this way. We take pride in our work and professionalism as proven by 25 years of successful projects and satisfied customers. We are deeply saddened by this isolated incident."
Licensing
Trade License Number
Trade License Locale
Trade License Expiration
State Contractor License Requirements
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